** Tags added: lp1734862
** Also affects: ubuntux
Importance: Undecided
Status: New
** Project changed: ubuntux => oem-priority
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https://bugs.launchpad.net/bugs/1520343
Title:
Qualcomm Atheros wireless card [168c:003e] (rev 32) not supported
Status in HWE Next:
New
Status in OEM Priority Project:
New
Status in linux-firmware package in Ubuntu:
Confirmed
Bug description:
---------------------------------------------------------------
STATUS 2016-03-17:
==========
WARNING: You need at least kernel 4.5.0 for the following new fix to work,
else refer to the old method described in post #22
==========
The support for this card has now been merged to
https://github.com/kvalo/ath10k-firmware. The repository now contains
the required board.bin, board-2.bin and firmware-4.bin files for the
card to initialize and connect to a bgn-access point (5GHz (ac-
protocol) is still untested, feel free to modify this if you can
confirm it works). Here are the new commands to get you online:
sudo mkdir -p /lib/firmware/ath10k/QCA6174/hw3.0/
sudo rm /lib/firmware/ath10k/QCA6174/hw3.0/* 2> /dev/null
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board.bin
https://github.com/kvalo/ath10k-
firmware/blob/master/QCA6174/hw3.0/board.bin?raw=true
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board-2.bin
https://github.com/kvalo/ath10k-
firmware/blob/master/QCA6174/hw3.0/board-2.bin?raw=true
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/firmware-4.bin
https://github.com/kvalo/ath10k-
firmware/blob/master/QCA6174/hw3.0/firmware-4.bin_WLAN.RM.2.0-00180-QCARMSWPZ-1?raw=true
Reboot or reload the ath10k_pci module and you should be able to
connect!
---------------------------------------------------------------
STATUS 2015-12-22:
Currently there is a fix for this problem in post #22 (originally post
#19, but reposted due to command typos!) which seems to have fixed the
issue for many. This bug is unique to revision 32 of the card
[168c:003e], fixes for older revisions don't seem to work.
There are a couple of issues regarding the fix for some people (not
all):
1. Wireless works, but network throughput stops some time after
connecting to access point
2. Bluetooth communications take a noticeable performance hit when
transferring something over WiFi
---------------------------------------------------------------
Original description:
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an
Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card
doesn't work in it or 16.04.
The card has the device id 168c:003e as many other cards, for example the
Qualcomm Atheros Killer
(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a
newer revision number (32) and the suggested fixes work only partially and the
wireless is unusable.
The computer has just been released this summer and is Intel Skylake
-based.
I've tried the patch from bug 1383184, which has a fix for the card revision
20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch
files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the
firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0
reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for
ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for
ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file,
falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for
ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file
'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000,
0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api
4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0
testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override
parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for
access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new
firmware in ath10k?
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64
(20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed
root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1
i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer
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