** Tags removed: kernel psmouse
** Tags added: kernel-fixed-upstream latest-bios-1.61

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1736017

Title:
  trackpad looses sync and hangs -- 16.10 worked, 17.10 does not

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I run Ubuntu 17.10 (Kubuntu) on a Thinkpad Yoga260 notebook. The
  trackpad hangs regularly, typically after a few minutes of use. dmesg
  reports "lost sync bytes".

  Interestingly, this error already occurred in 16.04 (there are many
  reports about this, e.g.
  https://askubuntu.com/questions/922092/lifebook-e546-touchpad-on-
  ubuntu-16-04), but my notebook works fine with 16.10 which I used for
  about a year without any problems. Now that I updated it to 17.10 it
  occurs again. Both 16.10 and 17.10 are now installed in parallel, but
  the error only manifests when I boot into the latter.

  I have tried proto=imps and proto=bare (module psmouse), but this does
  not make a difference.

  I report this here because this might be some kind of regression (or
  coincidence).

  Output from dmesg:

  The trackpad detected es one from elantech:
  [    1.952397] psmouse serio1: elantech: assuming hardware version 4 (with 
firmware version 0x4d1f04)
  [    1.967272] psmouse serio1: elantech: Synaptics capabilities query result 
0x80, 0x14, 0x0c.
  [    1.982603] psmouse serio1: elantech: Elan sample query result 04, 01, 85

  
  [  802.847308] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [  802.854537] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [  802.862926] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [  802.870528] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [  802.877890] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [  802.877899] psmouse serio1: issuing reconnect request
  [  805.772533] psmouse serio1: elantech: PS/2 packet [54 80 80 36 00 00]
  [ 1008.218685] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [ 1008.226641] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [ 1008.234590] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [ 1008.242843] psmouse serio1: elantech: PS/2 packet [75 31 52 96 44 19]
  [ 1008.242851] psmouse serio1: Touchpad at isa0060/serio1/input0 - driver 
resynced.
  [ 1008.251339] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [ 1008.258971] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [ 1008.265958] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [ 1008.273071] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [ 1008.280932] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at 
byte 6
  [ 1008.280940] psmouse serio1: issuing reconnect request

  
  etc...
  --- 
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pascal     1282 F.... pulseaudio
  DistroRelease: Ubuntu 17.10
  HibernationDevice: RESUME=UUID=cb84af7b-bfe3-432a-a69a-6a448b1f667a
  InstallationDate: Installed on 2017-12-01 (2 days ago)
  InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Release amd64 
(20171017.1)
  MachineType: LENOVO 20FES2N100
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed 
root=UUID=c07aafe2-3841-467a-becb-e8173c55fac4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-17-generic N/A
   linux-backports-modules-4.13.0-17-generic  N/A
   linux-firmware                             1.169
  Tags:  artful
  Uname: Linux 4.13.0-17-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/30/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N1GET82W (1.61 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20FES2N100
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 31
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN1GET82W(1.61):bd09/30/2017:svnLENOVO:pn20FES2N100:pvrThinkPadYoga260:rvnLENOVO:rn20FES2N100:rvrNotDefined:cvnLENOVO:ct31:cvrNone:
  dmi.product.family: ThinkPad Yoga 260
  dmi.product.name: 20FES2N100
  dmi.product.version: ThinkPad Yoga 260
  dmi.sys.vendor: LENOVO
  --- 
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pascal     1282 F.... pulseaudio
  DistroRelease: Ubuntu 17.10
  HibernationDevice: RESUME=UUID=cb84af7b-bfe3-432a-a69a-6a448b1f667a
  InstallationDate: Installed on 2017-12-01 (2 days ago)
  InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Release amd64 
(20171017.1)
  MachineType: LENOVO 20FES2N100
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed 
root=UUID=c07aafe2-3841-467a-becb-e8173c55fac4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-17-generic N/A
   linux-backports-modules-4.13.0-17-generic  N/A
   linux-firmware                             1.169
  Tags:  artful
  Uname: Linux 4.13.0-17-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/30/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N1GET82W (1.61 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20FES2N100
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 31
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN1GET82W(1.61):bd09/30/2017:svnLENOVO:pn20FES2N100:pvrThinkPadYoga260:rvnLENOVO:rn20FES2N100:rvrNotDefined:cvnLENOVO:ct31:cvrNone:
  dmi.product.family: ThinkPad Yoga 260
  dmi.product.name: 20FES2N100
  dmi.product.version: ThinkPad Yoga 260
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1736017/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to