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** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1737639
Title:
Touchpad stopped working in Dell XPS13
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have a Dell XPS 13 9343
Recently, the touchpad stopped working. The touchpad works under the BIOS, so
I believe that it is not a hardware issue, but a Linux kernel bug.
The touchpad does not show up in
cat /proc/bus/input/devices
For the touchpad, the Vendor name is COMPAL and the Vendor Part Number is
PK09000FS0L
The problem is currently visible in 4.13.0-16-generic
though this kernel originally worked, I believe, and 4.13.0-17 failed.
I continued to use 16 for a while, but after the upgrade to 4.13.0-19,
4.13.0-16 stopped working as well.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: kevin 6040 F.... pulseaudio
/dev/snd/controlC0: kevin 6040 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Dec 11 15:06:29 2017
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=b35857db-041a-40cd-ab90-b6bd03ebad0d
InstallationDate: Installed on 2015-05-18 (938 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-16-generic
root=/dev/mapper/ubuntu--vg-root ro persistent quiet splash
i915.i915_enable_rc6=1 vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-16-generic N/A
linux-backports-modules-4.13.0-16-generic N/A
linux-firmware 1.169.1
SourcePackage: linux
UpgradeStatus: Upgraded to artful on 2017-10-20 (52 days ago)
dmi.bios.date: 06/16/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA13:bd06/16/2017:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc.
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