Public bug reported:

after installation updating system. then I got the message.

ProblemType: Package
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-21-generic (not installed)
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k4.13.0-16-generic.
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  chief       837 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'V8235'/'VIA 8235 with ALC655 at 0x1400, irq 11'
   Mixer name   : 'Realtek ALC655 rev 0'
   Components   : 'AC97a:414c4760'
   Controls      : 53
   Simple ctrls  : 29
Card1.Amixer.info:
 Card hw:1 'modem'/'VIA 82XX modem at 0x1800, irq 11'
   Mixer name   : 'Silicon Laboratory Si3036,8 rev 7'
   Components   : 'AC97m:53494c27'
   Controls      : 3
   Simple ctrls  : 3
Card1.Codecs.codec97.0.mc97.1-1:
 1-1/0: Silicon Laboratory Si3036,8 rev 7
 
 Extended modem ID: codec=1 LIN1
 Modem status     : GPIO MREF ADC1 DAC1 PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC)
 Line1 rate       : 8000Hz
Date: Thu Dec 28 15:37:22 2017
DuplicateSignature:
 package:linux-image-4.13.0-21-generic:(not installed)
 Preparing to unpack .../71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb 
...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive 
/tmp/apt-dpkg-install-UWPgkc/71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb
 (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 
1
HibernationDevice: RESUME=UUID=ffa28fb5-d8bd-4437-81da-80cef2c16220
InstallationDate: Installed on 2017-12-28 (0 days ago)
InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20171017.1)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 04fc:0538 Sunplus Technology Co., Ltd Wireless Optical 
Mouse 2.4G [Bright]
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: FUJITSU SIEMENS AMILO V Series
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic 
root=UUID=21a1a85b-38c7-455f-a505-b40fd06e9c6c ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 
3.6.3-0ubuntu2
PythonDetails: /root/Error: command ['which', 'python'] failed with exit code 
1:, Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: "/root/Error: 
command ['which', 'python'] failed with exit code 1:": "/root/Error: command 
['which', 'python'] failed with exit code 1:", unpackaged
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7
RfKill:
 0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.13.0-21-generic (not installed) failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/01/2005
dmi.bios.vendor: FUJITSU SIEMENS
dmi.bios.version: 1.0E-0031-0812
dmi.board.name: AMILO Pro V2010
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: N/A
dmi.modalias: 
dmi:bvnFUJITSUSIEMENS:bvr1.0E-0031-0812:bd06/01/2005:svnFUJITSUSIEMENS:pnAMILOVSeries:pvr:rvnFUJITSUSIEMENS:rnAMILOProV2010:rvrNone:cvnFUJITSUSIEMENS:ct10:cvrN/A:
dmi.product.name: AMILO V Series
dmi.sys.vendor: FUJITSU SIEMENS

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-package artful i386 need-duplicate-check

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1740405

Title:
  package linux-image-4.13.0-21-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  New

Bug description:
  after installation updating system. then I got the message.

  ProblemType: Package
  DistroRelease: Ubuntu 17.10
  Package: linux-image-4.13.0-21-generic (not installed)
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k4.13.0-16-generic.
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  chief       837 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'V8235'/'VIA 8235 with ALC655 at 0x1400, irq 11'
     Mixer name : 'Realtek ALC655 rev 0'
     Components : 'AC97a:414c4760'
     Controls      : 53
     Simple ctrls  : 29
  Card1.Amixer.info:
   Card hw:1 'modem'/'VIA 82XX modem at 0x1800, irq 11'
     Mixer name : 'Silicon Laboratory Si3036,8 rev 7'
     Components : 'AC97m:53494c27'
     Controls      : 3
     Simple ctrls  : 3
  Card1.Codecs.codec97.0.mc97.1-1:
   1-1/0: Silicon Laboratory Si3036,8 rev 7
   
   Extended modem ID: codec=1 LIN1
   Modem status     : GPIO MREF ADC1 DAC1 PRE(ADC2) PRF(DAC2) PRG(HADC) 
PRH(HDAC)
   Line1 rate       : 8000Hz
  Date: Thu Dec 28 15:37:22 2017
  DuplicateSignature:
   package:linux-image-4.13.0-21-generic:(not installed)
   Preparing to unpack 
.../71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing archive 
/tmp/apt-dpkg-install-UWPgkc/71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb
 (--unpack):
    subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 1
  HibernationDevice: RESUME=UUID=ffa28fb5-d8bd-4437-81da-80cef2c16220
  InstallationDate: Installed on 2017-12-28 (0 days ago)
  InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20171017.1)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 002: ID 04fc:0538 Sunplus Technology Co., Ltd Wireless 
Optical Mouse 2.4G [Bright]
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: FUJITSU SIEMENS AMILO V Series
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic 
root=UUID=21a1a85b-38c7-455f-a505-b40fd06e9c6c ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 
3.6.3-0ubuntu2
  PythonDetails: /root/Error: command ['which', 'python'] failed with exit code 
1:, Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: "/root/Error: 
command ['which', 'python'] failed with exit code 1:": "/root/Error: command 
['which', 'python'] failed with exit code 1:", unpackaged
  RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-4.13.0-21-generic (not installed) failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/01/2005
  dmi.bios.vendor: FUJITSU SIEMENS
  dmi.bios.version: 1.0E-0031-0812
  dmi.board.name: AMILO Pro V2010
  dmi.board.vendor: FUJITSU SIEMENS
  dmi.board.version: None
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: FUJITSU SIEMENS
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnFUJITSUSIEMENS:bvr1.0E-0031-0812:bd06/01/2005:svnFUJITSUSIEMENS:pnAMILOVSeries:pvr:rvnFUJITSUSIEMENS:rnAMILOProV2010:rvrNone:cvnFUJITSUSIEMENS:ct10:cvrN/A:
  dmi.product.name: AMILO V Series
  dmi.sys.vendor: FUJITSU SIEMENS

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