Public bug reported:
After installation 4.14.11-041411-generic (x86_64) kernel on Linux
Ubuntu 16.04, RF mouse and keyboard did not work if plugged via the USB
hub and after several attempts to connect them the Linux hanged at all
with the following error in the syslog:
```
...
Jan 5 11:50:26 A2XLab kernel: [122752.338284] hid-generic 0003:413C:2506.002B:
input,hidraw2: USB HID v1.11 Mouse [Dell Dell KM713 Wireless Keyboard and
Mouse] on usb-0000:00:14.0-1/input2
Jan 5 11:50:26 A2XLab mtp-probe: checking bus 2, device 39: "/sys/devices/
pci0000:00/0000:00:14.0/usb2/2-1"
Jan 5 11:50:26 A2XLab mtp-probe: bus: 2, device: 39 was not an MTP device
Jan 5 11:50:30 A2XLab kernel: [122756.957305] usb 2-1: USB disconnect, device
number 39
Jan 5 11:50:30 A2XLab acpid: input device has been disconnected, fd 22
Jan 5 11:50:30 A2XLab acpid: input device has been disconnected, fd 23
Jan 5 11:51:19 A2XLab kernel: [122806.239849] BUG: unable to handle kernel
paging request at ffff9d222c87e5ec
Jan 5 11:51:19 A2XLab kernel: [122806.239856] IP: prefetch_freepointer+0x11/
0x20
Jan 5 11:51:19 A2XLab kernel: [122806.239857] PGD 1ca2ba067 P4D 1ca2ba067 PUD
0
Jan 5 11:51:19 A2XLab kernel: [122806.239860] Oops: 0000 [#1] SMP PTI
Jan 5 11:51:19 A2XLab kernel: [122806.239861] Modules linked in: btrfs
zstd_compress xor raid6_pq ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs hidp
cmac hid_logitech_hidpp hid_logitech_dj nls_iso8859_1 twofish_generic
twofish_avx_x86_64 ablk_helper twofish_x86_64_3way lrw twofish_x86_64
twofish_common dm_crypt ccm acpi_call(OE) pci_stub vboxpci(OE) vboxnetadp(OE)
vboxnetflt(OE) vboxdrv(OE) xt_CHECKSUM iptable_mangle nfnetlink_queue
nfnetlink_log nfnetlink vmw_vsock_vmci_transport vsock vmw_vmci ipt_REJECT
nf_reject_ipv4 xt_tcpudp ebtable_filter ebtables ip6table_filter ip6_tables
rfcomm ipt_MASQUERADE nf_nat_masquerade_ipv4 xfrm_user xfrm_algo iptable_nat
nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 xt_addrtype uvcvideo
videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 iptable_filter videobuf2_core
hid_generic ip_tables usbhid videodev
Jan 5 11:51:19 A2XLab kernel: [122806.239886] media hid xt_conntrack x_tables
nf_nat nf_conntrack libcrc32c br_netfilter bnep bridge stp llc btusb btrtl
btbcm btintel bluetooth ecdh_generic overlay arc4 cmdlinepart
intel_spi_platform intel_spi spi_nor mtd intel_rapl x86_pkg_temp_thermal
intel_powerclamp coretemp crct10dif_pclmul crc32_pclmul snd_hda_codec_realtek
snd_hda_codec_hdmi snd_hda_codec_generic ghash_clmulni_intel pcbc snd_hda_intel
snd_hda_codec snd_hda_core snd_hwdep snd_pcm aesni_intel aes_x86_64 crypto_simd
glue_helper cryptd snd_seq_midi intel_cstate snd_seq_midi_event intel_rapl_perf
iwlmvm snd_rawmidi mac80211 input_leds iwlwifi joydev snd_seq serio_raw
cfg80211 thinkpad_acpi nvram snd_seq_device wmi_bmof kvm_intel snd_timer
lpc_ich kvm irqbypass mei_me shpchp mei snd soundcore mac_hid binfmt_misc
sunrpc parport_pc
Jan 5 11:51:19 A2XLab kernel: [122806.239914] ppdev lp parport autofs4 i915
i2c_algo_bit drm_kms_helper e1000e syscopyarea sysfillrect ahci ptp psmouse
sysimgblt libahci pps_core fb_sys_fops drm wmi video
Jan 5 11:51:19 A2XLab kernel: [122806.239923] CPU: 1 PID: 11011 Comm: compiz
Tainted: G OE 4.14.11-041411-generic #201801022143
Jan 5 11:51:19 A2XLab kernel: [122806.239923] Hardware name: LENOVO
20A8S28400/20A8S28400, BIOS GRET39WW (1.16 ) 06/06/2014
Jan 5 11:51:19 A2XLab kernel: [122806.239924] task: ffff9d5ee9d70000 task.
stack: ffffa90102220000
```
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Incomplete
** Attachment added: "Part of the syslog with the callstack for the Hang event"
https://bugs.launchpad.net/bugs/1741505/+attachment/5031591/+files/syslog.part
--
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https://bugs.launchpad.net/bugs/1741505
Title:
unable to handle kernel paging request (kernel 4.14.11)
Status in linux package in Ubuntu:
Incomplete
Bug description:
After installation 4.14.11-041411-generic (x86_64) kernel on Linux
Ubuntu 16.04, RF mouse and keyboard did not work if plugged via the
USB hub and after several attempts to connect them the Linux hanged at
all with the following error in the syslog:
```
...
Jan 5 11:50:26 A2XLab kernel: [122752.338284] hid-generic
0003:413C:2506.002B: input,hidraw2: USB HID v1.11 Mouse [Dell Dell KM713
Wireless Keyboard and Mouse] on usb-0000:00:14.0-1/input2
Jan 5 11:50:26 A2XLab mtp-probe: checking bus 2, device 39: "/sys/devices/
pci0000:00/0000:00:14.0/usb2/2-1"
Jan 5 11:50:26 A2XLab mtp-probe: bus: 2, device: 39 was not an MTP device
Jan 5 11:50:30 A2XLab kernel: [122756.957305] usb 2-1: USB disconnect,
device number 39
Jan 5 11:50:30 A2XLab acpid: input device has been disconnected, fd 22
Jan 5 11:50:30 A2XLab acpid: input device has been disconnected, fd 23
Jan 5 11:51:19 A2XLab kernel: [122806.239849] BUG: unable to handle kernel
paging request at ffff9d222c87e5ec
Jan 5 11:51:19 A2XLab kernel: [122806.239856] IP: prefetch_freepointer+0x11/
0x20
Jan 5 11:51:19 A2XLab kernel: [122806.239857] PGD 1ca2ba067 P4D 1ca2ba067
PUD 0
Jan 5 11:51:19 A2XLab kernel: [122806.239860] Oops: 0000 [#1] SMP PTI
Jan 5 11:51:19 A2XLab kernel: [122806.239861] Modules linked in: btrfs
zstd_compress xor raid6_pq ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs hidp
cmac hid_logitech_hidpp hid_logitech_dj nls_iso8859_1 twofish_generic
twofish_avx_x86_64 ablk_helper twofish_x86_64_3way lrw twofish_x86_64
twofish_common dm_crypt ccm acpi_call(OE) pci_stub vboxpci(OE) vboxnetadp(OE)
vboxnetflt(OE) vboxdrv(OE) xt_CHECKSUM iptable_mangle nfnetlink_queue
nfnetlink_log nfnetlink vmw_vsock_vmci_transport vsock vmw_vmci ipt_REJECT
nf_reject_ipv4 xt_tcpudp ebtable_filter ebtables ip6table_filter ip6_tables
rfcomm ipt_MASQUERADE nf_nat_masquerade_ipv4 xfrm_user xfrm_algo iptable_nat
nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 xt_addrtype uvcvideo
videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 iptable_filter
videobuf2_core hid_generic ip_tables usbhid videodev
Jan 5 11:51:19 A2XLab kernel: [122806.239886] media hid xt_conntrack
x_tables nf_nat nf_conntrack libcrc32c br_netfilter bnep bridge stp llc btusb
btrtl btbcm btintel bluetooth ecdh_generic overlay arc4 cmdlinepart
intel_spi_platform intel_spi spi_nor mtd intel_rapl
x86_pkg_temp_thermal intel_powerclamp coretemp crct10dif_pclmul
crc32_pclmul snd_hda_codec_realtek snd_hda_codec_hdmi snd_hda_codec_generic
ghash_clmulni_intel pcbc snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep
snd_pcm aesni_intel aes_x86_64 crypto_simd glue_helper cryptd snd_seq_midi
intel_cstate snd_seq_midi_event intel_rapl_perf iwlmvm snd_rawmidi mac80211
input_leds iwlwifi joydev snd_seq serio_raw cfg80211 thinkpad_acpi
nvram snd_seq_device wmi_bmof kvm_intel snd_timer lpc_ich kvm irqbypass
mei_me shpchp mei snd soundcore mac_hid binfmt_misc sunrpc parport_pc
Jan 5 11:51:19 A2XLab kernel: [122806.239914] ppdev lp parport autofs4 i915
i2c_algo_bit drm_kms_helper e1000e syscopyarea sysfillrect ahci ptp psmouse
sysimgblt libahci pps_core fb_sys_fops drm wmi video
Jan 5 11:51:19 A2XLab kernel: [122806.239923] CPU: 1 PID: 11011 Comm: compiz
Tainted: G OE 4.14.11-041411-generic #201801022143
Jan 5 11:51:19 A2XLab kernel: [122806.239923] Hardware name: LENOVO
20A8S28400/20A8S28400, BIOS GRET39WW (1.16 ) 06/06/2014
Jan 5 11:51:19 A2XLab kernel: [122806.239924] task: ffff9d5ee9d70000 task.
stack: ffffa90102220000
```
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