You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1743443

Title:
  package linux-image-4.4.0-109-generic 4.4.0-109.132 failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Encountered this problem while installing Ubuntu updates.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-109-generic 4.4.0-109.132
  ProcVersionSignature: Ubuntu 4.4.0-109.132-generic 4.4.98
  Uname: Linux 4.4.0-109-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sonaritu   1571 F.... pulseaudio
  Date: Mon Jan 15 12:49:51 2018
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 128
  HibernationDevice: RESUME=UUID=c5fb6458-ff8e-40bc-92e9-f848b2c068a3
  InstallationDate: Installed on 2014-12-31 (1111 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 
(20131016.1)
  MachineType: Hewlett-Packard HP Compaq 6005 Pro SFF PC
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-109-generic 
root=UUID=6825c320-0df4-4979-b50b-0ed695f1b1ca ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.14
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-4.4.0-109-generic 4.4.0-109.132 failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 128
  UpgradeStatus: Upgraded to xenial on 2016-08-28 (505 days ago)
  dmi.bios.date: 09/28/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786G6 v01.16
  dmi.board.asset.tag: 2UA0051JGS
  dmi.board.name: 3047h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: 2UA0051JGS
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786G6v01.16:bd09/28/2011:svnHewlett-Packard:pnHPCompaq6005ProSFFPC:pvr:rvnHewlett-Packard:rn3047h:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.name: HP Compaq 6005 Pro SFF PC
  dmi.sys.vendor: Hewlett-Packard

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