Public bug reported:
After upgrading to linux 4.13.0-36 my laptop hangs shortly after
booting, even before logging in to the desktop. It starts with the
interface being unresponsive but the mouse cursor moving, and shortly
after that the mouse cursor also hangs intermittently and then
permanently.
Linux 4.13.0-32 works fine.
My laptop is a Dell XPS 13 9360 with an Core i5 7200u.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-36-generic 4.13.0-36.40
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USUARIO ORDEN DE ACCESO PID
/dev/snd/controlC0: nicolas 2111 F.... pulseaudio
CurrentDesktop: ubuntu-communitheme:ubuntu:GNOME
Date: Thu Feb 22 10:56:06 2018
InstallationDate: Installed on 2018-02-02 (20 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0c45:670c Microdia
Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9360
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed
root=UUID=452f690d-29d8-46b1-88a4-4262b6d20734 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-32-generic N/A
linux-backports-modules-4.13.0-32-generic N/A
linux-firmware 1.169.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.4.2
dmi.board.name: 05HM5Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.4.2:bd11/21/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05HM5Y:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9360
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful wayland-session
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1751098
Title:
Ubuntu hangs shortly after booting with kernel 4.13.0-36
Status in linux package in Ubuntu:
New
Bug description:
After upgrading to linux 4.13.0-36 my laptop hangs shortly after
booting, even before logging in to the desktop. It starts with the
interface being unresponsive but the mouse cursor moving, and shortly
after that the mouse cursor also hangs intermittently and then
permanently.
Linux 4.13.0-32 works fine.
My laptop is a Dell XPS 13 9360 with an Core i5 7200u.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-36-generic 4.13.0-36.40
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USUARIO ORDEN DE ACCESO PID
/dev/snd/controlC0: nicolas 2111 F.... pulseaudio
CurrentDesktop: ubuntu-communitheme:ubuntu:GNOME
Date: Thu Feb 22 10:56:06 2018
InstallationDate: Installed on 2018-02-02 (20 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0c45:670c Microdia
Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9360
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed
root=UUID=452f690d-29d8-46b1-88a4-4262b6d20734 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-32-generic N/A
linux-backports-modules-4.13.0-32-generic N/A
linux-firmware 1.169.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.4.2
dmi.board.name: 05HM5Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.4.2:bd11/21/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05HM5Y:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9360
dmi.sys.vendor: Dell Inc.
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