Sorry for the delay.
The input issues first crop up in 4.13-rc1. I also noticed that the latest 
4.16-rc2 doesn't seem to be affected by the issue.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1739102

Title:
  Lenovo 11e Input Freeze

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  We're been running into an issue that so far seems to be limited to our 
Lenovo 11e laptops and Ubuntu 17.10. 
  On first boot, the touchpad and keyboard will work sporadically with random 
keys occasionally being registered as being pressed. After some time, both the 
touchpad and keyboard completely stop functioning. We've replicated the issue 
on other 11e laptops to ensure it wasn't a hardware problem.

  Touchpad and keyboard both work perfectly on Ubuntu 16.04.3

  
  dmesg is showing a bunch of the following:

  psmouse serio1: Touchpad at isa0060/serio1/input0 lost synchronization, 
throwing 4 bytes away.
  psmouse serio1: resync failed, issuing reconnect request
  psmouse serio1: synaptics: unable to initialize device

  
  What we expect to happen:
  Touchpad and Keyboard will allow user input

  
  What happened instead:
  Touchpad and Keyboard register random input or don't function at all.
  --- 
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tech        970 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 17.10
  InstallationDate: Installed on 2017-12-12 (7 days ago)
  InstallationMedia: Xubuntu 17.10 "Artful Aardvark" - Release amd64 
(20171017.1)
  MachineType: LENOVO 20GBS00S00
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-19-generic 
root=UUID=8b4328ce-7dad-4e55-8229-df928776303b ro quiet splash acpi_osi=Linux 
acpi_lightback=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-19-generic N/A
   linux-backports-modules-4.13.0-19-generic  N/A
   linux-firmware                             1.169.1
  Tags:  artful
  Uname: Linux 4.13.0-19-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dialout dip fax floppy lpadmin plugdev sambashare 
scanner sudo tape video
  _MarkForUpload: True
  dmi.bios.date: 03/01/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: R0AET33W (1.16)
  dmi.board.asset.tag: Not Available
  dmi.board.name: Intel powered classmate PC
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0K13467 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrR0AET33W(1.16):bd03/01/2017:svnLENOVO:pn20GBS00S00:pvrThinkPad11e3rdGen:rvnLENOVO:rnIntelpoweredclassmatePC:rvrSDK0K13467WIN:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.family: ThinkPad 11e 3rd Gen
  dmi.product.name: 20GBS00S00
  dmi.product.version: ThinkPad 11e 3rd Gen
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1739102/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to