Seth I have done as you asked, and sent the output report.
is this what you needed, john@john-20-b101ea:~$ apport-collect 1248485 ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport/report.py", line 719, in add_hooks_info symb['add_info'](self, ui) File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in add_info if '~cloud' in packaging.get_version(package) and \ File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 95, in get_version raise ValueError('package does not exist') ValueError: package does not exist ERROR: hook /usr/share/apport/general-hooks/ubuntu.py crashed: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport/report.py", line 719, in add_hooks_info symb['add_info'](self, ui) File "/usr/share/apport/general-hooks/ubuntu.py", line 22, in add_info add_release_info(report) File "/usr/share/apport/general-hooks/ubuntu.py", line 259, in add_release_info report['CasperVersion'] = apport.packaging.get_version('casper') File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 95, in get_version raise ValueError('package does not exist') ValueError: package does not exist john@john-20-b101ea:~$ ** Description changed: I am using HP "all in one" with Ubuntu 12.04 LTS installed. Following the last update, my wireless network connection is lost. I have both wired and wireless connection if I boot with older version 3.2.032, but with new version 3.2.055 after update I only have wired connection, but no wireless connection. Wired output from NM-Tool john@john-20-b101ea:~$ nm-tool NetworkManager Tool State: connected (global) - Device: eth1 [Wired connection 1] ------------------------------------------- Type: Wired Driver: r8169 State: connected Default: yes HW Address: 70:54:D2:BE:43:DD Capabilities: Carrier Detect: yes Speed: 100 Mb/s Wired Properties Carrier: on IPv4 Settings: Address: 192.168.1.2 Prefix: 24 (255.255.255.0) Gateway: 192.168.1.1 DNS: 192.168.1.1 john@john-20-b101ea:~$ Wireless output below..... john@john-20-b101ea:~$ NetworkManager Tool State: disconnected - Device: eth1 ----------------------------------------------------------------- Type: Wired Driver: r8169 State: unavailable Default: no HW Address: 70:54:D2:BE:43:DD Capabilities: Carrier Detect: yes Speed: 100 Mb/s Wired Properties Carrier: off john@john-20-b101ea:~$ I have 2 versions on my front logon screen. One is linux 3.2.055 and the other is 3.2.032 The default is 3.2.055 on boot up I can get a wired connection but no wireless connection. If I boot on 3.2.032 I can get both a wired, and wireless connection. Many thanks for any help.......(New to Ubuntu) --- Architecture: amd64 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20121102-07:42 LiveMediaBuild: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20121102-07:42 MarkForUpload: True NonfreeKernelModules: fglrx Package: linux (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash Uname: Linux 3.2.0-55-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + --- + Architecture: amd64 + DistroRelease: Ubuntu 12.04 + InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20121102-07:42 + LiveMediaBuild: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20121102-07:42 + MarkForUpload: True + NonfreeKernelModules: fglrx + Package: linux (not installed) + ProcEnviron: + LANGUAGE=en_GB:en + TERM=xterm + PATH=(custom, no user) + LANG=en_GB.UTF-8 + SHELL=/bin/bash + Uname: Linux 3.2.0-55-generic x86_64 + UnreportableReason: The running kernel is not an Ubuntu kernel + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1248485 Title: No wireless connection after updates 12.04LTS Status in “linux” package in Ubuntu: Incomplete Bug description: I am using HP "all in one" with Ubuntu 12.04 LTS installed. Following the last update, my wireless network connection is lost. I have both wired and wireless connection if I boot with older version 3.2.032, but with new version 3.2.055 after update I only have wired connection, but no wireless connection. Wired output from NM-Tool john@john-20-b101ea:~$ nm-tool NetworkManager Tool State: connected (global) - Device: eth1 [Wired connection 1] ------------------------------------------- Type: Wired Driver: r8169 State: connected Default: yes HW Address: 70:54:D2:BE:43:DD Capabilities: Carrier Detect: yes Speed: 100 Mb/s Wired Properties Carrier: on IPv4 Settings: Address: 192.168.1.2 Prefix: 24 (255.255.255.0) Gateway: 192.168.1.1 DNS: 192.168.1.1 john@john-20-b101ea:~$ Wireless output below..... john@john-20-b101ea:~$ NetworkManager Tool State: disconnected - Device: eth1 ----------------------------------------------------------------- Type: Wired Driver: r8169 State: unavailable Default: no HW Address: 70:54:D2:BE:43:DD Capabilities: Carrier Detect: yes Speed: 100 Mb/s Wired Properties Carrier: off john@john-20-b101ea:~$ I have 2 versions on my front logon screen. One is linux 3.2.055 and the other is 3.2.032 The default is 3.2.055 on boot up I can get a wired connection but no wireless connection. If I boot on 3.2.032 I can get both a wired, and wireless connection. Many thanks for any help.......(New to Ubuntu) --- Architecture: amd64 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20121102-07:42 LiveMediaBuild: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20121102-07:42 MarkForUpload: True NonfreeKernelModules: fglrx Package: linux (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash Uname: Linux 3.2.0-55-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo --- Architecture: amd64 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20121102-07:42 LiveMediaBuild: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20121102-07:42 MarkForUpload: True NonfreeKernelModules: fglrx Package: linux (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash Uname: Linux 3.2.0-55-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1248485/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp