Can you follow the instructions on the following wiki to perform some further debugging: https://help.ubuntu.com/community/DebuggingSystemCrash
** Changed in: linux (Ubuntu) Importance: Undecided => High -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1248838 Title: Laptop freezes. Hard reset is required. Status in “linux” package in Ubuntu: Incomplete Bug description: Hello, All of a sudden my laptop freezes and I cannot do anything but to hard reset my laptop by pressing the power button for a few seconds. I'm attaching the complete information about my laptop. Please check. You can get your pc specs through: sudo lshw -html > mySpecs.html (source: http://ubuntuforums.org/showthread.php?t=1052099) Thanks --- ApportVersion: 2.9.2-0ubuntu8.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: raja 3842 F.... pulseaudio DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=628b1019-5455-4d79-a51f-33969fc66455 MachineType: Acer Aspire E1-571 MarkForUpload: True Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-32-generic root=UUID=16b6aff3-73c9-4993-8e6c-fe4cbd3b0ef4 ro quiet splash acpi_backlight=vendor vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.8.0-32-generic N/A linux-backports-modules-3.8.0-32-generic N/A linux-firmware 1.106 Tags: raring Uname: Linux 3.8.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 04/20/2012 dmi.bios.vendor: Acer dmi.bios.version: V1.06 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EA50_HC_HR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.06 dmi.modalias: dmi:bvnAcer:bvrV1.06:bd04/20/2012:svnAcer:pnAspireE1-571:pvrV1.06:rvnAcer:rnEA50_HC_HR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.06: dmi.product.name: Aspire E1-571 dmi.product.version: V1.06 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1248838/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
