You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1755136

Title:
  package linux-image-3.13.0-143-generic 3.13.0-143.192 failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Just using the software updater

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-143-generic 3.13.0-143.192
  ProcVersionSignature: Ubuntu 3.13.0-143.192-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-143-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.27
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  yoj        2413 F.... pulseaudio
   /dev/snd/controlC0:  yoj        2413 F.... pulseaudio
  Date: Mon Mar 12 06:15:31 2018
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-precise-amd64-20130203-1
  DuplicateSignature: 
package:linux-image-3.13.0-143-generic:3.13.0-143.192:subprocess new 
pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 128
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 
20130203-13:50
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Dell Inc. Precision Tower 7810
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-143-generic 
root=UUID=7359ace8-9968-4b99-b160-02f095f3976b ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1.14
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-3.13.0-143-generic 3.13.0-143.192 failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 128
  UpgradeStatus: Upgraded to trusty on 2016-12-31 (435 days ago)
  dmi.bios.date: 09/11/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.name: 0KJCC5
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA15:bd09/11/2016:svnDellInc.:pnPrecisionTower7810:pvr:rvnDellInc.:rn0KJCC5:rvrA00:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision Tower 7810
  dmi.sys.vendor: Dell Inc.

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