apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1754601/+attachment/5088061/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1754601
Title:
openconnect has trouble maintaining a VPN connection
Status in linux package in Ubuntu:
Confirmed
Status in openconnect package in Ubuntu:
New
Bug description:
Some time after upgrading to Bionic, I have found that openconnect has
some trouble keeping a VPN connection open to our company VPN. Since
openconnect in Bionic seems to be based on the same upstream release
as in Artful I assume that the problem is more likely to be in the
kernel, and the timing of when it started could fit the kernel upgrade
from 4.13 to 4.15.. I regularly see this in the output:
SSL read error: Error in the pull function.; reconnecting.
SSL negotiation with <server>
SSL connection failure: The operation timed out
sleep 10s, remaining timeout 300s
SSL negotiation with <server>
SSL connection failure: The operation timed out
sleep 20s, remaining timeout 290
...
Interestingly I just now saw it recover from that problem for the
first time I am aware of.
I know that it would make sense to test it with the old kernel, and I
will try that some time (I don't reboot that often, and am not always
on VPN). In the mean time, I am creating this report in the hope that
it will ring some bell with someone.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: openconnect 7.08-3
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 9 10:25:56 2018
InstallationDate: Installed on 2017-10-24 (135 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
SourcePackage: openconnect
UpgradeStatus: Upgraded to bionic on 2018-02-06 (30 days ago)
---
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: michael 1608 F.... pulseaudio
/dev/snd/controlC1: michael 1608 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=701963f8-cca7-4480-b062-4d2d5006f10d
InstallationDate: Installed on 2017-10-24 (149 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: Dell Inc. Latitude E7440
Package: openconnect 7.08-3
PackageArchitecture: amd64
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-12-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash
ProcVersionSignature: Ubuntu 4.15.0-12.13-generic 4.15.7
RelatedPackageVersions:
linux-restricted-modules-4.15.0-12-generic N/A
linux-backports-modules-4.15.0-12-generic N/A
linux-firmware 1.173
Tags: wayland-session bionic wayland-session
Uname: Linux 4.15.0-12-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-02-06 (44 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 02/02/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0WK2DM
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA14:bd02/02/2015:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn0WK2DM:rvr:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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