apport information ** Tags added: apport-collected sylvia
** Description changed: When using Kernel 4.13.0-37 on several notebooks, Hibernation does not work correctly. The notebook hibernates but does not return from hibernation. Already in Kernel 4.10.0-38 it works correctly, both hibernation and suspending even hybrid. - The tests were done with all versions of Mint (MATE, XFCE, Cinnamon, - LMDE 2 in their latest versions). + The tests were done with all versions of Mint (MATE, XFCE, Cinnamon, LMDE 2 in their latest versions). + --- + ApportVersion: 2.20.1-0ubuntu2.15 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: dvorack 1807 F.... pulseaudio + /dev/snd/controlC1: dvorack 1807 F.... pulseaudio + DistroRelease: Linux 18.3 + HibernationDevice: RESUME=UUID=fc6bf713-50b3-45c9-b60a-6faa6216222d + InstallationDate: Installed on 2018-03-27 (1 days ago) + InstallationMedia: Linux Mint 18.3 "Sylvia" - Release amd64 20171124 + MachineType: Itautec S.A. Infoway w7545 + Package: linux (not installed) + ProcEnviron: + LANGUAGE=pt_BR:pt:en + TERM=xterm-256color + PATH=(custom, no user) + LANG=pt_BR.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-38-generic root=UUID=e9ab4037-af9f-4e6a-99cf-b938ec3b41ce ro quiet splash + ProcVersionSignature: Ubuntu 4.10.0-38.42~16.04.1-generic 4.10.17 + PulseList: + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied + No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-4.10.0-38-generic N/A + linux-backports-modules-4.10.0-38-generic N/A + linux-firmware 1.157.17 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + Tags: sylvia + Uname: Linux 4.10.0-38-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 19/05/2011 + dmi.bios.vendor: Infoway Note W7545, 1.01.03TIS3-SLP2.1 + dmi.bios.version: 1.01.03TIS + dmi.board.asset.tag: Tag 12345 + dmi.board.name: W7545 + dmi.board.vendor: Itautec S.A. + dmi.board.version: Padrao + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: No Enclosure + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnInfowayNoteW7545,1.01.03TIS3-SLP2.1:bvr1.01.03TIS:bd19/05/2011:svnItautecS.A.:pnInfowayw7545:pvrCorp:rvnItautecS.A.:rnW7545:rvrPadrao:cvnNoEnclosure:ct10:cvrN/A: + dmi.product.name: Infoway w7545 + dmi.product.version: Corp + dmi.sys.vendor: Itautec S.A. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1759641/+attachment/5093865/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1759641 Title: Kernel 4.13.0-37 - Hibernation Does Not Work in the Kernel Status in linux package in Ubuntu: Incomplete Bug description: When using Kernel 4.13.0-37 on several notebooks, Hibernation does not work correctly. The notebook hibernates but does not return from hibernation. Already in Kernel 4.10.0-38 it works correctly, both hibernation and suspending even hybrid. The tests were done with all versions of Mint (MATE, XFCE, Cinnamon, LMDE 2 in their latest versions). --- ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dvorack 1807 F.... pulseaudio /dev/snd/controlC1: dvorack 1807 F.... pulseaudio DistroRelease: Linux 18.3 HibernationDevice: RESUME=UUID=fc6bf713-50b3-45c9-b60a-6faa6216222d InstallationDate: Installed on 2018-03-27 (1 days ago) InstallationMedia: Linux Mint 18.3 "Sylvia" - Release amd64 20171124 MachineType: Itautec S.A. Infoway w7545 Package: linux (not installed) ProcEnviron: LANGUAGE=pt_BR:pt:en TERM=xterm-256color PATH=(custom, no user) LANG=pt_BR.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-38-generic root=UUID=e9ab4037-af9f-4e6a-99cf-b938ec3b41ce ro quiet splash ProcVersionSignature: Ubuntu 4.10.0-38.42~16.04.1-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-38-generic N/A linux-backports-modules-4.10.0-38-generic N/A linux-firmware 1.157.17 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: sylvia Uname: Linux 4.10.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 19/05/2011 dmi.bios.vendor: Infoway Note W7545, 1.01.03TIS3-SLP2.1 dmi.bios.version: 1.01.03TIS dmi.board.asset.tag: Tag 12345 dmi.board.name: W7545 dmi.board.vendor: Itautec S.A. dmi.board.version: Padrao dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnInfowayNoteW7545,1.01.03TIS3-SLP2.1:bvr1.01.03TIS:bd19/05/2011:svnItautecS.A.:pnInfowayw7545:pvrCorp:rvnItautecS.A.:rnW7545:rvrPadrao:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: Infoway w7545 dmi.product.version: Corp dmi.sys.vendor: Itautec S.A. 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