i'm wondering whether i should try rolling back to the previous kernel
version.  (i didn't notice any updates to sound drivers or software when
i reviewed the packages to be upgraded, but i may have missed
something.)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1761051

Title:
  laptop sound broken in latest update -- "No output or input devices
  found"

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  after i installed the latest update for Kubuntu 17.10 my audio devices
  disappeared and i lost the ability to listen to music or play sounds
  on my laptop.  it worked fine before the update!

  (Caveat: sometimes ads or youtube will play through the speakers or
  headphones but it is unpredictable and i have no control over volume
  or muting.)

  the Plasma Audio Volume settings show "No Output Devices Available"
  and "No Input Devices Available".  it worked fine before the last
  update.

  this is a Lenovo P51, a fairly popular laptop for linux. my laptop is
  a high end version with an E3-1505M CPU and "hybrid graphics".

  i do not update the software every day so the problem may have been
  introduced upto two weeks ago, but no earlier then that.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: linux-image-4.13.0-37-generic 4.13.0-37.42
  ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13
  Uname: Linux 4.13.0-37-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', 
'/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', 
'/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: KDE
  Date: Tue Apr  3 21:38:36 2018
  HibernationDevice: RESUME=UUID=1c6e24a0-ad92-4e31-bad8-91d3ac06ee02
  InstallationDate: Installed on 2018-01-12 (81 days ago)
  InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Release amd64 
(20171017.1)
  MachineType: LENOVO 20HHCTO1WW
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-37-generic.efi.signed 
root=/dev/mapper/p51vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-37-generic N/A
   linux-backports-modules-4.13.0-37-generic  N/A
   linux-firmware                             1.169.3
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N1UET31W (1.05 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20HHCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0J40697 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN1UET31W(1.05):bd02/13/2017:svnLENOVO:pn20HHCTO1WW:pvrThinkPadP51:rvnLENOVO:rn20HHCTO1WW:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad P51
  dmi.product.name: 20HHCTO1WW
  dmi.product.version: ThinkPad P51
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761051/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to