Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc1/ ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1763884 Title: ubuntu 17.10 often gets frozen Status in linux package in Ubuntu: Incomplete Bug description: My OS often gets frozen and restart button of CPU doesn't work as well. Then all I do is disconnect my pc from electricity and then reconnect it or keep holding power button of CPU for a while to shut the pc down. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-38-generic 4.13.0-38.43 ProcVersionSignature: Ubuntu 4.13.0-38.43-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: adnatull 1616 F.... pulseaudio /dev/snd/controlC0: adnatull 1616 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Apr 14 10:29:44 2018 HibernationDevice: RESUME=UUID=af35255a-42e6-4361-b771-aa03acaed233 InstallationDate: Installed on 2018-02-19 (53 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) IwConfig: enp0s31f6 no wireless extensions. lo no wireless extensions. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 1c4f:0026 SiGma Micro Keyboard Bus 001 Device 003: ID 18f8:0f97 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic root=UUID=860b1af0-1196-483a-81ca-cbac00219b2b ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-38-generic N/A linux-backports-modules-4.13.0-38-generic N/A linux-firmware 1.169.3 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/12/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F4 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B150M-D3H-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd10/12/2015:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnB150M-D3H-CF:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1763884/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
