Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc3 ** Changed in: linux-hwe (Ubuntu) Importance: Undecided => Medium ** Package changed: linux-hwe (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1767930 Title: ASUS T300F Touchpad only works sometimes and no pertinent setting under Mouse & Touchpad Status in linux package in Ubuntu: Incomplete Bug description: My laptop is a 2 in 1 model so I don't know if it's because Linux kernel still can't fully support this kind of device or some other reason but I really want to use Ubuntu as my study system because I am a computer science student and the moment I had the current Ubuntu 16.04(few months ago) installed I already fell in love with it even it's so buggy on my device. I am also running Ubuntu in a dual boot mode but another system was installed on another hard drive and that system is Windows 10 but everything works fine over there. I also tried the latest released distribution Ubuntu 18.04 but there's even more problems over there, 1) the desktop was rotated abnormally, 2) the touchpad not working on that either. And I run 18.04 in a live mode but I don't think this matter. I have also tried Debian 9, also in live mode. And there are same question occurred just like when I tried Ubuntu 18.04. So based on my these two experiments on Ubuntu and Debian, I think it could be the kernel's compatibility problem with my device that cause the touchpad not working and no setting. As for the rotate abnormally problem only happened on Ubuntu 18.04 and Debian 9, both of which are using Gnome as desktop so there might have something to be improved in Gnome desktop to support my device. And I think it could be a common issue for 2-in-1 device user, which could be a small percentage of device that runs Linux so there's fewer issues were reported. Please, I really want to use this system to help me explore the computer science world fully. I know it will because I learned a lot during the process of getting the current Ubuntu installed in my device and in a dual boot mode. I really think the more I use it, the more I can understand how this mysterious world works behind the screen. Thanks in advance. And as a computer science student myself, I would love to know if there's anything I can do to get the kernel to support my device even I am just a newbie in this field. Thanks for reading, cheers. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.13.0-39-generic 4.13.0-39.44~16.04.1 ProcVersionSignature: Ubuntu 4.13.0-39.44~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-39-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 CurrentDesktop: Unity Date: Mon Apr 30 10:46:21 2018 InstallationDate: Installed on 2018-04-04 (26 days ago) InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228) SourcePackage: linux-hwe UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1767930/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
