** Package changed: linux-hwe (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1761318
Title: package linux-image-4.13.0-38-generic 4.13.0-38.43~16.04.1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: Confirmed Bug description: after installing this update package today, I keep getting alert on installation error. After running apt-get -f install, the installation succeeded and I was asked to reboot. After rebooting, I get this Ubuntu Internal Error message. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.13.0-38-generic 4.13.0-38.43~16.04.1 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 Date: Wed Apr 4 16:58:05 2018 ErrorMessage: subprocess new pre-installation script returned error exit status 128 InstallationDate: Installed on 2017-07-10 (267 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) RelatedPackageVersions: dpkg 1.18.4ubuntu1.4 apt 1.2.26 SourcePackage: linux-hwe Title: package linux-image-4.13.0-38-generic 4.13.0-38.43~16.04.1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761318/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp