** Package changed: linux-hwe (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1716261
Title: Wired connection doesn't work after suspend. Status in linux package in Ubuntu: New Bug description: Wired connection doesn't connect after suspending PC and starting it back. The system is Ubuntu 16.04 LTS. Output of lspci command: 00:00.0 Host bridge: Intel Corporation Device 590f (rev 05) 00:02.0 VGA compatible controller: Intel Corporation Device 5902 (rev 04) 00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31) 00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal subsystem (rev 31) 00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31) 00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA controller [AHCI mode] (rev 31) 00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #5 (rev f1) 00:1c.5 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #6 (rev f1) 00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31) 00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31) 00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31) 00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31) 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 02) And output of lspci -k | grep -iA3 ethernet (I don't know what does this command show but I have come across this command when I was looking for the answer in google) command: 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 02) Subsystem: ASRock Incorporation Motherboard (one of many) Kernel driver in use: r8169 Kernel modules: r8169` Edit on Sep 9 2017, Sat: I tried to install r8168 driver from realtek's site. First, I followed the manual instructions in this site: https://unixblogger.com/2016/08/11/how-to-get-your-realtek- rtl8111rtl8168-working-updated-guide/ I tried to install dependencies by entering the code into terminal: sudo apt-get install build-essential linux-headers-$(uname -r) and then I downloaded the driver from Realtek's site: http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false#2 I downloaded the version which states Linux driver for kernel up to 4.7. I don't exactly if that is the case, if that one is causing me the problems. Then I blacklisted my already installed and working r8169 driver by this code: user@linux:~$ sudo sh -c 'echo blacklist r8169 >> /etc/modprobe.d/blacklist.conf' Then I untarred the archive by this code: tar xfvj 0009-r8168-8.044.02.tar.bz2 which showed me the following output: r8168-8.044.02/ r8168-8.044.02/autorun.sh r8168-8.044.02/Makefile r8168-8.044.02/README r8168-8.044.02/src/ r8168-8.044.02/src/Makefile r8168-8.044.02/src/Makefile_linux24x r8168-8.044.02/src/r8168.h r8168-8.044.02/src/r8168_asf.c r8168-8.044.02/src/r8168_asf.h r8168-8.044.02/src/r8168_dash.h r8168-8.044.02/src/r8168_fiber.h r8168-8.044.02/src/r8168_n.c r8168-8.044.02/src/r8168_realwow.h r8168-8.044.02/src/rtltool.c r8168-8.044.02/src/rtltool.h r8168-8.044.02/src/rtl_eeprom.c r8168-8.044.02/src/rtl_eeprom.h After that I got into that folder r8168-8.044.02/ and compiled the script autorun.sh sudo ./autorun.shwhich showed me the following output on terminal: Check old driver and unload it. rmmod r8169 Build the module and install At main.c:158: - SSL error:02001002:system library:fopen:No such file or directory: bss_file.c:175 - SSL error:2006D080:BIO routines:BIO_new_file:no such file: bss_file.c:178 sign-file: certs/signing_key.pem: No such file or directory Backup r8169.ko rename r8169.ko to r8169.bak DEPMOD 4.10.0-33-generic load module r8168 Updating initramfs. Please wait. update-initramfs: Generating /boot/initrd.img-4.10.0-33-generic W: Possible missing firmware /lib/firmware/i915/kbl_dmc_ver1_01.bin for module i915 Completed. Then I run this code: lsmod | grep r8168 which output: r8168 499712 0 Then I run sudo ethtool -i enp2s0. After that I suspended my PC and reopened it back, but it had the same problem, it did not connect to Wired connection after suspension. I had reboot it to get working Ethernet connection. After rebooting I tried to install it automatically rather than manually, so I edited /etc/apt/sources.list, I changed xenial main restricted to xenial main restricted universe. Then I sudo apt-get update, then I sudo apt-get install r8168-dkms. However, those things also did not help, when I suspended my PC. So, I had to reboot again to get internet connection. After rebooting I followed some of the instructions in this site: https://nosemaj.org/hardy-r8168. I run: sudo bash then rmmod r8169 which output rmmod: ERROR: Module r8169 is not currently loaded. then make clean which output: make -C src/ clean make[1]: Entering directory '/home/garakchy/my_stuff_002/drivers_I_downloaded/r8168-8.044.02/src' make -C /lib/modules/4.10.0-33-generic/build SUBDIRS=/home/garakchy/my_stuff_002/drivers_I_downloaded/r8168-8.044.02/src clean make[2]: Entering directory '/usr/src/linux-headers-4.10.0-33-generic' CLEAN /home/garakchy/my_stuff_002/drivers_I_downloaded/r8168-8.044.02/src/.tmp_versions rm: cannot remove '/home/garakchy/my_stuff_002/drivers_I_downloaded/r8168-8.044.02/src/.tmp_versions/r8168.mod': Permission denied Makefile:1569: recipe for target 'clean' failed make[2]: *** [clean] Error 1 make[2]: Leaving directory '/usr/src/linux-headers-4.10.0-33-generic' Makefile:99: recipe for target 'clean' failed make[1]: *** [clean] Error 2 make[1]: Leaving directory '/home/garakchy/my_stuff_002/drivers_I_downloaded/r8168-8.044.02/src' Makefile:47: recipe for target 'clean' failed make: *** [clean] Error 2 then make modules which output: make -C src/ modules make[1]: Entering directory '/home/garakchy/my_stuff_002/drivers_I_downloaded/r8168-8.044.02/src' make -C /lib/modules/4.10.0-33-generic/build SUBDIRS=/home/garakchy/my_stuff_002/drivers_I_downloaded/r8168-8.044.02/src modules make[2]: Entering directory '/usr/src/linux-headers-4.10.0-33-generic' rm: cannot remove '/home/garakchy/my_stuff_002/drivers_I_downloaded/r8168-8.044.02/src/.tmp_versions/r8168.mod': Permission denied Makefile:1511: recipe for target 'crmodverdir' failed make[2]: *** [crmodverdir] Error 1 make[2]: Leaving directory '/usr/src/linux-headers-4.10.0-33-generic' Makefile:95: recipe for target 'modules' failed make[1]: *** [modules] Error 2 make[1]: Leaving directory '/home/garakchy/my_stuff_002/drivers_I_downloaded/r8168-8.044.02/src' Makefile:40: recipe for target 'modules' failed make: *** [modules] Error 2 then make install etc. After all, I suspended my PC and reopened it back, it totally crashed and stopped working at all, let alone the not working Ethernet connection. My PC got stuck. I reboot. After rebooting my PC temporarily working in good condition, but I wanted to go back to r8169 driver, which was installed default. So, I changed modprobe.d/blacklist.conf, I deleted r8169 there and wrote r8168 instead. Output of sudo lshw -class network command: *-network description: Ethernet interface product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:02:00.0 logical name: enp2s0 version: 02 serial: d0:50:99:72:eb:0c size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8168 driverversion=8.044.02-NAPI duplex=full ip=192.168.1.26 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resources: irq:17 ioport:e000(size=256) memory:d0010000-d0010fff memory:d0000000-d000ffff memory:90000000-9000ffff It shows r8168 as a driver still, even if I had blacklisted it. Here are some other information that I thought would be useful: http://paste.ubuntu.com/25497742/ ########## wireless info START ########## Report from: 09 Sep 2017 16:58 +03 +0300 Booted last: 09 Sep 2017 00:00 +03 +0300 Script from: 25 Mar 2017 07:04 UTC +0000 ##### release ########################### Distributor ID: Ubuntu Description: Ubuntu 16.04.3 LTS Release: 16.04 Codename: xenial ##### kernel ############################ Linux 4.10.0-33-generic #37~16.04.1-Ubuntu SMP Fri Aug 11 14:07:24 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux Parameters: ro, quiet, splash, vt.handoff=7 ##### desktop ########################### Ubuntu ##### lspci ############################# 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 02) Subsystem: ASRock Incorporation Motherboard (one of many) [1849:8168] Kernel driver in use: r8168 ##### lsusb ############################# Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ##### PCMCIA card info ################## ##### rfkill ############################ ##### lsmod ############################# mxm_wmi 16384 0 wmi 16384 1 mxm_wmi ##### interfaces ######################## auto lo iface lo inet loopback ##### ifconfig ########################## enp2s0 Link encap:Ethernet HWaddr <MAC 'enp2s0' [IF1]> inet addr:192.168.1.26 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::9d89:9a06:9c3c:aa5f/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:841359 errors:0 dropped:0 overruns:0 frame:0 TX packets:508522 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:1206038659 (1.2 GB) TX bytes:39262133 (39.2 MB) Interrupt:17 Base address:0xd000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:3258 errors:0 dropped:0 overruns:0 frame:0 TX packets:3258 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:329425 (329.4 KB) TX bytes:329425 (329.4 KB) ##### iwconfig ########################## enp2s0 no wireless extensions. lo no wireless extensions. ##### route ############################# Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 192.168.1.1 0.0.0.0 UG 100 0 0 enp2s0 169.254.0.0 0.0.0.0 255.255.0.0 U 1000 0 0 enp2s0 192.168.1.0 0.0.0.0 255.255.255.0 U 100 0 0 enp2s0 ##### resolv.conf ####################### nameserver 127.0.1.1 search home ##### network managers ################## Installed: NetworkManager Running: root 826 1 0 15:07 ? 00:00:00 /usr/sbin/NetworkManager --no-daemon ##### NetworkManager info ############### GENERAL.DEVICE: enp2s0 GENERAL.TYPE: ethernet GENERAL.NM-TYPE: NMDeviceEthernet GENERAL.VENDOR: Realtek Semiconductor Co., Ltd. GENERAL.PRODUCT: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (Motherboard (one of many)) GENERAL.DRIVER: r8168 GENERAL.DRIVER-VERSION: 8.044.02-NAPI GENERAL.FIRMWARE-VERSION: GENERAL.HWADDR: <MAC 'enp2s0' [IF1]> GENERAL.MTU: 1500 GENERAL.STATE: 100 (connected) GENERAL.REASON: 0 (No reason given) GENERAL.UDI: /sys/devices/pci0000:00/0000:00:1c.5/0000:02:00.0/net/enp2s0 GENERAL.IP-IFACE: enp2s0 GENERAL.IS-SOFTWARE: no GENERAL.NM-MANAGED: yes GENERAL.AUTOCONNECT: yes GENERAL.FIRMWARE-MISSING: no GENERAL.NM-PLUGIN-MISSING: no GENERAL.PHYS-PORT-ID: -- GENERAL.CONNECTION: Wired connection 1 GENERAL.CON-UUID: 10942507-8479-3f0f-aa05-39f5cfc92e15 GENERAL.CON-PATH: /org/freedesktop/NetworkManager/ActiveConnection/0 GENERAL.METERED: no (guessed) CAPABILITIES.CARRIER-DETECT: yes CAPABILITIES.SPEED: 100 Mb/s CAPABILITIES.IS-SOFTWARE: no WIRED-PROPERTIES.CARRIER: on CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/{0} CONNECTIONS.AVAILABLE-CONNECTIONS[1]: 10942507-8479-3f0f-aa05-39f5cfc92e15 | Wired connection 1 IP4.ADDRESS[1]: 192.168.1.26/24 IP4.GATEWAY: 192.168.1.1 IP4.ROUTE[1]: dst = 169.254.0.0/16, nh = 0.0.0.0, mt = 1000 IP4.DNS[1]: 192.168.1.1 IP4.DOMAIN[1]: home DHCP4.OPTION[1]: requested_ms_classless_static_routes = 1 DHCP4.OPTION[2]: requested_domain_search = 1 DHCP4.OPTION[3]: requested_host_name = 1 DHCP4.OPTION[4]: requested_time_offset = 1 DHCP4.OPTION[5]: requested_domain_name = 1 DHCP4.OPTION[6]: requested_rfc3442_classless_static_routes = 1 DHCP4.OPTION[7]: requested_broadcast_address = 1 DHCP4.OPTION[8]: requested_wpad = 1 DHCP4.OPTION[9]: requested_netbios_scope = 1 DHCP4.OPTION[10]: next_server = 0.0.0.0 DHCP4.OPTION[11]: expiry = 1505045259 DHCP4.OPTION[12]: requested_interface_mtu = 1 DHCP4.OPTION[13]: requested_subnet_mask = 1 DHCP4.OPTION[14]: routers = 192.168.1.1 DHCP4.OPTION[15]: dhcp_message_type = 5 DHCP4.OPTION[16]: ip_address = 192.168.1.26 DHCP4.OPTION[17]: requested_static_routes = 1 DHCP4.OPTION[18]: domain_name = home DHCP4.OPTION[19]: dhcp_renewal_time = 43200 DHCP4.OPTION[20]: requested_domain_name_servers = 1 DHCP4.OPTION[21]: broadcast_address = 192.168.1.255 DHCP4.OPTION[22]: domain_name_servers = 192.168.1.1 192.168.1.1 DHCP4.OPTION[23]: requested_ntp_servers = 1 DHCP4.OPTION[24]: dhcp_lease_time = 86400 DHCP4.OPTION[25]: dhcp_rebinding_time = 75600 DHCP4.OPTION[26]: requested_netbios_name_servers = 1 DHCP4.OPTION[27]: subnet_mask = 255.255.255.0 DHCP4.OPTION[28]: network_number = 192.168.1.0 DHCP4.OPTION[29]: requested_routers = 1 DHCP4.OPTION[30]: dhcp_server_identifier = 192.168.1.1 IP6.ADDRESS[1]: fe80::9d89:9a06:9c3c:aa5f/64 IP6.GATEWAY: ##### NetworkManager.state ############## [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true ##### NetworkManager.conf ############### [main] plugins=ifupdown,keyfile,ofono dns=dnsmasq [ifupdown] managed=false ##### NetworkManager profiles ########### ##### iw reg get ######################## Region: Europe/Istanbul (based on set time zone) country 00: DFS-UNSET (2402 - 2472 @ 40), (6, 20), (N/A) (2457 - 2482 @ 20), (6, 20), (N/A), PASSIVE-SCAN (2474 - 2494 @ 20), (6, 20), (N/A), NO-OFDM, PASSIVE-SCAN (5170 - 5250 @ 80), (6, 20), (N/A), PASSIVE-SCAN (5250 - 5330 @ 80), (6, 20), (0 ms), DFS, PASSIVE-SCAN (5490 - 5730 @ 160), (6, 20), (0 ms), DFS, PASSIVE-SCAN (5735 - 5835 @ 80), (6, 20), (N/A), PASSIVE-SCAN (57240 - 63720 @ 2160), (N/A, 0), (N/A) ##### iwlist channels ################### enp2s0 no frequency information. lo no frequency information. ##### iwlist scan ####################### enp2s0 Interface doesn't support scanning. lo Interface doesn't support scanning. ##### module infos ###################### ##### module parameters ################# ##### /etc/modules ###################### ##### modprobe options ################## [/etc/modprobe.d/blacklist-ath_pci.conf] blacklist ath_pci [/etc/modprobe.d/blacklist.conf] blacklist evbug blacklist usbmouse blacklist usbkbd blacklist eepro100 blacklist de4x5 blacklist eth1394 blacklist snd_intel8x0m blacklist snd_aw2 blacklist i2c_i801 blacklist prism54 blacklist bcm43xx blacklist garmin_gps blacklist asus_acpi blacklist snd_pcsp blacklist pcspkr blacklist amd76x_edac blacklist r8168 [/etc/modprobe.d/blacklist-rare-network.conf] alias net-pf-3 off alias net-pf-6 off alias net-pf-9 off alias net-pf-11 off alias net-pf-12 off alias net-pf-19 off alias net-pf-21 off alias net-pf-36 off [/etc/modprobe.d/iwlwifi.conf] remove iwlwifi \ (/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \ && /sbin/modprobe -r mac80211 [/etc/modprobe.d/mlx4.conf] softdep mlx4_core post: mlx4_en ##### rc.local ########################## exit 0 ##### pm-utils ########################## ##### udev rules ######################## ##### dmesg ############################# [ 27.284525] IPv6: ADDRCONF(NETDEV_UP): enp2s0: link is not ready [ 27.284681] enp2s0: 0xffff9b47c0c8d000, <MAC 'enp2s0' [IF1]>, IRQ 17 [ 27.312137] IPv6: ADDRCONF(NETDEV_UP): enp2s0: link is not ready [ 30.374732] r8168: enp2s0: link up [ 30.374745] IPv6: ADDRCONF(NETDEV_CHANGE): enp2s0: link becomes ready ########## wireless info END ############ I don't know what to do. Can you help me please? Thanks ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.10.0-33-generic 4.10.0-33.37~16.04.1 ProcVersionSignature: Ubuntu 4.10.0-33.37~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-33-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CurrentDesktop: Unity Date: Sun Sep 10 20:41:09 2017 InstallationDate: Installed on 2017-07-26 (45 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) SourcePackage: linux-hwe UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1716261/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
