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** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1713290

Title:
  bluetooth not working asus laptop 1604 fresh install

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I cannot make work the bluetooth in a laptop Asus K46CB=S46CB=S46CM with 
ubuntu 16.
  I have read several forums like 
https://askubuntu.com/questions/787023/bluetooth-not-working-on-ubuntu-16-04-lts
  https://ubuntuforums.org/showthread.php?t=2082152, 
https://www.vivaolinux.com.br/topico/Notebooks/Problemas-com-o-Bluetooth-no-Asus-S46CB.
  https://bbs.archlinux.org/viewtopic.php?id=213841

  I have tried several of the suggestions, but nothing worked. On a newer Asus, 
suggestion worked. Including installing blueman, 
  setting AutoEnable=true in /etc/bluetooth/main.conf, and
  sudo apt-get install aptitude
  sudo aptitude install firmware-atheros

  dmesg | grep -i blue

  [    2.562304] usb 1-1.1: Product: Bluetooth USB Host Controller
  [   19.240585] Bluetooth: Core ver 2.22
  [   19.240597] Bluetooth: HCI device and connection manager initialized
  [   19.240600] Bluetooth: HCI socket layer initialized
  [   19.240601] Bluetooth: L2CAP socket layer initialized
  [   19.240607] Bluetooth: SCO socket layer initialized
  [   30.378757] usb 1-1.1: Product: Bluetooth USB Host Controller
  [   30.499220] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   30.499222] Bluetooth: BNEP filters: protocol multicast
  [   30.499225] Bluetooth: BNEP socket layer initialized
  [   32.540519] Bluetooth: hci0 command 0x0c52 tx timeout
  [   44.556244] Bluetooth: RFCOMM TTY layer initialized
  [   44.556248] Bluetooth: RFCOMM socket layer initialized
  [   44.556252] Bluetooth: RFCOMM ver 1.11
  [  609.719015] Bluetooth: hci0 command 0x0c52 tx timeout

  
  journalctl -b | grep Bluetooth 
  Ago 26 21:30:51 fernando-K46CB kernel: usb 1-1.1: Product: Bluetooth USB Host 
Controller
  Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: Core ver 2.22
  Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: HCI device and connection 
manager initialized
  Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: HCI socket layer initialized
  Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: L2CAP socket layer 
initialized
  Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: SCO socket layer initialized
  Ago 26 21:31:12 fernando-K46CB kernel: usb 1-1.1: Product: Bluetooth USB Host 
Controller
  Ago 26 21:31:12 fernando-K46CB systemd[1]: Starting Bluetooth service...
  Ago 26 21:31:12 fernando-K46CB bluetoothd[1055]: Bluetooth daemon 5.37
  Ago 26 21:31:12 fernando-K46CB systemd[1]: Started Bluetooth service.
  Ago 26 21:31:12 fernando-K46CB systemd[1]: Reached target Bluetooth.
  Ago 26 21:31:12 fernando-K46CB bluetoothd[1055]: Bluetooth management 
interface 1.14 initialized
  Ago 26 21:31:12 fernando-K46CB kernel: Bluetooth: BNEP (Ethernet Emulation) 
ver 1.3
  Ago 26 21:31:12 fernando-K46CB kernel: Bluetooth: BNEP filters: protocol 
multicast
  Ago 26 21:31:12 fernando-K46CB kernel: Bluetooth: BNEP socket layer 
initialized
  Ago 26 21:31:14 fernando-K46CB kernel: Bluetooth: hci0 command 0x0c52 tx 
timeout
  Ago 26 21:31:26 fernando-K46CB kernel: Bluetooth: RFCOMM TTY layer initialized
  Ago 26 21:31:26 fernando-K46CB kernel: Bluetooth: RFCOMM socket layer 
initialized
  Ago 26 21:31:26 fernando-K46CB kernel: Bluetooth: RFCOMM ver 1.11

  sudo hciconfig

  
  hci0: Type: BR/EDR  Bus: USB
        BD Address: 2C:D0:5A:0E:E5:30  ACL MTU: 1022:8  SCO MTU: 183:5
        DOWN 
        RX bytes:646 acl:0 sco:0 events:42 errors:0
        TX bytes:2175 acl:0 sco:0 commands:46 errors:4


  lsmod | grep -i blue
  bluetooth             557056  42 btrtl,btintel,bnep,btbcm,rfcomm,ath3k,btusb

  printf "btrtl\nbtintel\nbnep\nbtbcm\nrfcomm\nath3k\nbtusb >
  newfile.txt

  while read -r LINE; do echo "$LINE">>results2.txt;modinfo "$LINE" |
  grep ^desc>>results2.txt;modinfo "$LINE" | grep parm>> results2.txt;
  done < newfile.txt

  results2.txt
  btrtl
  description:    Bluetooth support for Realtek devices ver 0.1
  btintel
  description:    Bluetooth support for Intel devices ver 0.1
  bnep
  description:    Bluetooth BNEP ver 1.3
  parm:           compress_src:Compress sources headers (bool)
  parm:           compress_dst:Compress destination headers (bool)
  btbcm
  description:    Bluetooth support for Broadcom devices ver 0.1
  rfcomm
  description:    Bluetooth RFCOMM ver 1.11
  parm:           disable_cfc:Disable credit based flow control (bool)
  parm:           channel_mtu:Default MTU for the RFCOMM channel (int)
  parm:           l2cap_mtu:Default MTU for the L2CAP connection (uint)
  parm:           l2cap_ertm:Use L2CAP ERTM mode for connection (bool)
  ath3k
  description:    Atheros AR30xx firmware driver

  rfkill list      
  0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  1: hci0: Bluetooth
        Soft blocked: no
        Hard blocked: no

  lsb_release -rcd ; uname -r
  Description:  Ubuntu 16.04.3 LTS
  Release:      16.04
  Codename:     xenial
  4.10.0-32-generic

  lspci -nnk | grep -iA2 net
  03:00.0 Network controller [0280]: Qualcomm Atheros AR9485 Wireless Network 
Adapter [168c:0032] (rev 01)
        Subsystem: Lite-On Communications Inc AR9485 Wireless Network Adapter 
[11ad:6628]
        Kernel driver in use: ath9k
        Kernel modules: ath9k
  --
  ...

  ps aux | grep bluetooth
  z         1462  0.0  0.0 349072  7872 ?        Ssl  15:11   0:00 
/usr/lib/x86_64-linux-gnu/indicator-bluetooth/indicator-bluetooth-service
  z         1767  0.0  0.1 150304 10180 ?        S    15:11   0:00 
/usr/lib/bluetooth/obexd
  root      5972  0.0  0.0  32056  4692 ?        Ss   15:43   0:00 
/usr/lib/bluetooth/bluetoothd
  z 13852    0.0  0.0  14228  1020 pts/19   S+   17:22   0:00 grep --color=auto 
bluetooth

  bluetooth             557056  42
  btrtl,btintel,bnep,btbcm,rfcomm,ath3k,btusb

  lsusb
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 004: ID 13d3:5165 IMC Networks 
   ## this is the bluetooth:
  Bus 001 Device 003: ID 04ca:3005 Lite-On Technology Corp.    
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 003: ID 05e3:0608 Genesys Logic, Inc. Hub
  Bus 003 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  modinfo ath3k | grep -i 3005
  alias:          usb:v04CAp3005d*dc*dsc*dp*ic*isc*ip*in*

  iwconfig
  enp4s0f2  no wireless extensions.

  lo        no wireless extensions.

  wlp3s0    IEEE 802.11  ESSID:"203"  
            Mode:Managed  Frequency:2.452 GHz  Access Point: D4:2C:0F:27:75:AA  
 
            Bit Rate=39 Mb/s   Tx-Power=15 dBm   
            Retry short limit:7   RTS thr:off   Fragment thr:off
            Encryption key:off
            Power Management:off
            Link Quality=64/70  Signal level=-46 dBm  
            Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
            Tx excessive retries:1  Invalid misc:41   Missed beacon:0

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36~16.04.1
  ProcVersionSignature: Ubuntu 4.10.0-32.36~16.04.1-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Aug 26 21:57:34 2017
  InstallationDate: Installed on 2017-08-26 (0 days ago)
  InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
  SourcePackage: linux-hwe
  UpgradeStatus: No upgrade log present (probably fresh install)

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