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https://bugs.launchpad.net/bugs/1713290
Title:
bluetooth not working asus laptop 1604 fresh install
Status in linux package in Ubuntu:
Incomplete
Bug description:
I cannot make work the bluetooth in a laptop Asus K46CB=S46CB=S46CM with
ubuntu 16.
I have read several forums like
https://askubuntu.com/questions/787023/bluetooth-not-working-on-ubuntu-16-04-lts
https://ubuntuforums.org/showthread.php?t=2082152,
https://www.vivaolinux.com.br/topico/Notebooks/Problemas-com-o-Bluetooth-no-Asus-S46CB.
https://bbs.archlinux.org/viewtopic.php?id=213841
I have tried several of the suggestions, but nothing worked. On a newer Asus,
suggestion worked. Including installing blueman,
setting AutoEnable=true in /etc/bluetooth/main.conf, and
sudo apt-get install aptitude
sudo aptitude install firmware-atheros
dmesg | grep -i blue
[ 2.562304] usb 1-1.1: Product: Bluetooth USB Host Controller
[ 19.240585] Bluetooth: Core ver 2.22
[ 19.240597] Bluetooth: HCI device and connection manager initialized
[ 19.240600] Bluetooth: HCI socket layer initialized
[ 19.240601] Bluetooth: L2CAP socket layer initialized
[ 19.240607] Bluetooth: SCO socket layer initialized
[ 30.378757] usb 1-1.1: Product: Bluetooth USB Host Controller
[ 30.499220] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 30.499222] Bluetooth: BNEP filters: protocol multicast
[ 30.499225] Bluetooth: BNEP socket layer initialized
[ 32.540519] Bluetooth: hci0 command 0x0c52 tx timeout
[ 44.556244] Bluetooth: RFCOMM TTY layer initialized
[ 44.556248] Bluetooth: RFCOMM socket layer initialized
[ 44.556252] Bluetooth: RFCOMM ver 1.11
[ 609.719015] Bluetooth: hci0 command 0x0c52 tx timeout
journalctl -b | grep Bluetooth
Ago 26 21:30:51 fernando-K46CB kernel: usb 1-1.1: Product: Bluetooth USB Host
Controller
Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: Core ver 2.22
Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: HCI device and connection
manager initialized
Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: HCI socket layer initialized
Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: L2CAP socket layer
initialized
Ago 26 21:31:00 fernando-K46CB kernel: Bluetooth: SCO socket layer initialized
Ago 26 21:31:12 fernando-K46CB kernel: usb 1-1.1: Product: Bluetooth USB Host
Controller
Ago 26 21:31:12 fernando-K46CB systemd[1]: Starting Bluetooth service...
Ago 26 21:31:12 fernando-K46CB bluetoothd[1055]: Bluetooth daemon 5.37
Ago 26 21:31:12 fernando-K46CB systemd[1]: Started Bluetooth service.
Ago 26 21:31:12 fernando-K46CB systemd[1]: Reached target Bluetooth.
Ago 26 21:31:12 fernando-K46CB bluetoothd[1055]: Bluetooth management
interface 1.14 initialized
Ago 26 21:31:12 fernando-K46CB kernel: Bluetooth: BNEP (Ethernet Emulation)
ver 1.3
Ago 26 21:31:12 fernando-K46CB kernel: Bluetooth: BNEP filters: protocol
multicast
Ago 26 21:31:12 fernando-K46CB kernel: Bluetooth: BNEP socket layer
initialized
Ago 26 21:31:14 fernando-K46CB kernel: Bluetooth: hci0 command 0x0c52 tx
timeout
Ago 26 21:31:26 fernando-K46CB kernel: Bluetooth: RFCOMM TTY layer initialized
Ago 26 21:31:26 fernando-K46CB kernel: Bluetooth: RFCOMM socket layer
initialized
Ago 26 21:31:26 fernando-K46CB kernel: Bluetooth: RFCOMM ver 1.11
sudo hciconfig
hci0: Type: BR/EDR Bus: USB
BD Address: 2C:D0:5A:0E:E5:30 ACL MTU: 1022:8 SCO MTU: 183:5
DOWN
RX bytes:646 acl:0 sco:0 events:42 errors:0
TX bytes:2175 acl:0 sco:0 commands:46 errors:4
lsmod | grep -i blue
bluetooth 557056 42 btrtl,btintel,bnep,btbcm,rfcomm,ath3k,btusb
printf "btrtl\nbtintel\nbnep\nbtbcm\nrfcomm\nath3k\nbtusb >
newfile.txt
while read -r LINE; do echo "$LINE">>results2.txt;modinfo "$LINE" |
grep ^desc>>results2.txt;modinfo "$LINE" | grep parm>> results2.txt;
done < newfile.txt
results2.txt
btrtl
description: Bluetooth support for Realtek devices ver 0.1
btintel
description: Bluetooth support for Intel devices ver 0.1
bnep
description: Bluetooth BNEP ver 1.3
parm: compress_src:Compress sources headers (bool)
parm: compress_dst:Compress destination headers (bool)
btbcm
description: Bluetooth support for Broadcom devices ver 0.1
rfcomm
description: Bluetooth RFCOMM ver 1.11
parm: disable_cfc:Disable credit based flow control (bool)
parm: channel_mtu:Default MTU for the RFCOMM channel (int)
parm: l2cap_mtu:Default MTU for the L2CAP connection (uint)
parm: l2cap_ertm:Use L2CAP ERTM mode for connection (bool)
ath3k
description: Atheros AR30xx firmware driver
rfkill list
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
lsb_release -rcd ; uname -r
Description: Ubuntu 16.04.3 LTS
Release: 16.04
Codename: xenial
4.10.0-32-generic
lspci -nnk | grep -iA2 net
03:00.0 Network controller [0280]: Qualcomm Atheros AR9485 Wireless Network
Adapter [168c:0032] (rev 01)
Subsystem: Lite-On Communications Inc AR9485 Wireless Network Adapter
[11ad:6628]
Kernel driver in use: ath9k
Kernel modules: ath9k
--
...
ps aux | grep bluetooth
z 1462 0.0 0.0 349072 7872 ? Ssl 15:11 0:00
/usr/lib/x86_64-linux-gnu/indicator-bluetooth/indicator-bluetooth-service
z 1767 0.0 0.1 150304 10180 ? S 15:11 0:00
/usr/lib/bluetooth/obexd
root 5972 0.0 0.0 32056 4692 ? Ss 15:43 0:00
/usr/lib/bluetooth/bluetoothd
z 13852 0.0 0.0 14228 1020 pts/19 S+ 17:22 0:00 grep --color=auto
bluetooth
bluetooth 557056 42
btrtl,btintel,bnep,btbcm,rfcomm,ath3k,btusb
lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 13d3:5165 IMC Networks
## this is the bluetooth:
Bus 001 Device 003: ID 04ca:3005 Lite-On Technology Corp.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 003 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
modinfo ath3k | grep -i 3005
alias: usb:v04CAp3005d*dc*dsc*dp*ic*isc*ip*in*
iwconfig
enp4s0f2 no wireless extensions.
lo no wireless extensions.
wlp3s0 IEEE 802.11 ESSID:"203"
Mode:Managed Frequency:2.452 GHz Access Point: D4:2C:0F:27:75:AA
Bit Rate=39 Mb/s Tx-Power=15 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Encryption key:off
Power Management:off
Link Quality=64/70 Signal level=-46 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:1 Invalid misc:41 Missed beacon:0
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.10.0-32-generic 4.10.0-32.36~16.04.1
ProcVersionSignature: Ubuntu 4.10.0-32.36~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-32-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Aug 26 21:57:34 2017
InstallationDate: Installed on 2017-08-26 (0 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
SourcePackage: linux-hwe
UpgradeStatus: No upgrade log present (probably fresh install)
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