apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1770509/+attachment/5138021/+files/CRDA.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1770509 Title: gui crashes on login Status in linux package in Ubuntu: Confirmed Status in linux source package in Bionic: Confirmed Bug description: I have installed Ubuntu 18.04 LTS on my laptop which is a Lenovo Ideapad 300 with 8GB of RAM, an Intel® Core™ i7-6500U CPU @ 2.50GHz × 4 processor and Intel® HD Graphics 520 (Skylake GT2). I have GNOME 3.28.1 which logically is latest version of GNOME coming with Ubuntu 18.04 LTS. Everything works perfectly but I found a bug which happens when logging in. When I boot my laptop (which is not dual boot, it only has Ubuntu 18.04 LTS installed), I press Enter to select the only available user (my user) and then I am prompted to enter my password. If I type my password wrong by a character more (I haven't tried a smaller or a bigger length) and then give the right password the GUI crashes. What I mean by crashing is that I get a static purple screen where I can only move my mouse pointer and nothing else. I get no desktop, no icons, no nothing. I don't know if it is a hardware incompatibility or a bug but it happens every time I follow the steps I mentioned above and then I have to hard shutdown the laptop. --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: george 1599 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=10e7b298-4d9e-47e3-a810-d58d8cf6c6ca InstallationDate: Installed on 2018-04-28 (13 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2a Intel Corp. Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 002: ID 174f:14e9 Syntek Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: LENOVO 80Q7 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=38e55cbd-3efc-41fb-a339-2c5795929cf1 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/03/2015 dmi.bios.vendor: LENOVO dmi.bios.version: D5CN31WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Paris 5A8 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40709 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo ideapad 300-15ISK dmi.modalias: dmi:bvnLENOVO:bvrD5CN31WW:bd12/03/2015:svnLENOVO:pn80Q7:pvrLenovoideapad300-15ISK:rvnLENOVO:rnParis5A8:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrLenovoideapad300-15ISK: dmi.product.family: IDEAPAD dmi.product.name: 80Q7 dmi.product.version: Lenovo ideapad 300-15ISK dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770509/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
