apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1771708/+attachment/5140535/+files/ProcCpuinfoMinimal.txt

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https://bugs.launchpad.net/bugs/1771708

Title:
  Ubuntu 18.04 and 16.04 hang on shutdown.

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  That happens with all Ubuntu flavors: Xubuntu, Kubuntu...
  Reboot and suspend are works.
  (This laptop had Ubuntu 14.04 or 12.04 (don't remember) preinstalled, which 
was fine)
  Hardware details:
  pc
      description: Portable Computer
      product: Inspiron 3542 (0651)
      vendor: Dell Inc.
      version: Not Specified
      width: 64 bits
      capabilities: smbios-2.8 dmi-2.8 smp vsyscall32
      configuration: boot=normal chassis=portable sku=0651 
uuid=44454C4C-4700-1042-8034-B7C04F343132
    *-core
         description: Motherboard
         product: 0FKWR5
         vendor: Dell Inc.
         physical id: 0
         version: A12
         slot: To Be Filled By O.E.M.
       *-firmware
            description: BIOS
            vendor: Dell Inc.
            physical id: 0
            version: A12
            date: 05/13/2016
            size: 64KiB
            capacity: 1984KiB
            capabilities: mca pci upgrade shadowing escd cdboot bootselect 
socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen 
int9keyboard int14serial int17printer int10video acpi usb zipboot 
biosbootspecification uefi
       *-memory:0 UNCLAIMED
            physical id: 1
          *-bank UNCLAIMED
               description: SODIMM DDR3 Synchronous 1600 MHz (0,6 ns)
               product: 99U5428-018.A00LF
               vendor: Kingston
               physical id: 0
               slot: DIMM_A
               size: 8GiB
               width: 64 bits
               clock: 1600MHz (0.6ns)
       *-memory:1
            description: System Memory
            physical id: 7
            slot: System board or motherboard
       *-cache:0
            description: L3 cache
            physical id: 6
            slot: CPU Internal L3
            size: 2MiB
            capacity: 2MiB
            capabilities: internal write-back unified
            configuration: level=3
       *-cache:1
            description: L2 cache
            physical id: 5
            slot: CPU Internal L2
            size: 512KiB
            capacity: 512KiB
            capabilities: internal write-back unified
            configuration: level=2
       *-cache:2
            description: L1 cache
            physical id: 4
            slot: CPU Internal L1
            size: 128KiB
            capacity: 128KiB
            capabilities: internal write-back
            configuration: level=1
       *-cpu
            description: CPU
            product: Intel(R) Celeron(R) 2957U @ 1.40GHz
            vendor: Intel Corp.
            physical id: 24
            bus info: cpu@0
            version: Intel(R) Celeron(R) 2957U @ 1.40GHz
            slot: SOCKET 0
            size: 1179MHz
            capacity: 3800MHz
            width: 64 bits
            clock: 100MHz
            capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae 
mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 
ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc arch_perfmon pebs bts 
rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 
monitor ds_cpl vmx est tm2 ssse3 sdbg cx16 xtpr pdcm pcid sse4_1 sse4_2 movbe 
popcnt xsave rdrand lahf_lm abm cpuid_fault epb invpcid_single pti tpr_shadow 
vnmi flexpriority ept vpid fsgsbase tsc_adjust erms invpcid xsaveopt dtherm 
arat pln pts cpufreq
            configuration: cores=2 enabledcores=2 threads=2
       *-memory:2 UNCLAIMED
            physical id: 2
       *-memory:3 UNCLAIMED
            physical id: 3
       *-pci
            description: Host bridge
            product: Haswell-ULT DRAM Controller
            vendor: Intel Corporation
            physical id: 100
            bus info: pci@0000:00:00.0
            version: 0b
            width: 32 bits
            clock: 33MHz
            configuration: driver=hsw_uncore
            resources: irq:0
          *-display
               description: VGA compatible controller
               product: Haswell-ULT Integrated Graphics Controller
               vendor: Intel Corporation
               physical id: 2
               bus info: pci@0000:00:02.0
               version: 0b
               width: 64 bits
               clock: 33MHz
               capabilities: msi pm vga_controller bus_master cap_list rom
               configuration: driver=i915 latency=0
               resources: irq:44 memory:f7800000-f7bfffff 
memory:e0000000-efffffff ioport:f000(size=64) memory:c0000-dffff
          *-multimedia:0
               description: Audio device
               product: Haswell-ULT HD Audio Controller
               vendor: Intel Corporation
               physical id: 3
               bus info: pci@0000:00:03.0
               version: 0b
               width: 64 bits
               clock: 33MHz
               capabilities: pm msi pciexpress bus_master cap_list
               configuration: driver=snd_hda_intel latency=0
               resources: irq:47 memory:f7e14000-f7e17fff
          *-usb:0
               description: USB controller
               product: 8 Series USB xHCI HC
               vendor: Intel Corporation
               physical id: 14
               bus info: pci@0000:00:14.0
               version: 04
               width: 64 bits
               clock: 33MHz
               capabilities: pm msi xhci bus_master cap_list
               configuration: driver=xhci_hcd latency=0
               resources: irq:40 memory:f7e00000-f7e0ffff
             *-usbhost:0
                  product: xHCI Host Controller
                  vendor: Linux 4.15.0-20-generic xhci-hcd
                  physical id: 0
                  bus info: usb@2
                  logical name: usb2
                  version: 4.15
                  capabilities: usb-2.00
                  configuration: driver=hub slots=8 speed=480Mbit/s
             *-usbhost:1
                  product: xHCI Host Controller
                  vendor: Linux 4.15.0-20-generic xhci-hcd
                  physical id: 1
                  bus info: usb@3
                  logical name: usb3
                  version: 4.15
                  capabilities: usb-3.00
                  configuration: driver=hub slots=4 speed=5000Mbit/s
          *-communication
               description: Communication controller
               product: 8 Series HECI #0
               vendor: Intel Corporation
               physical id: 16
               bus info: pci@0000:00:16.0
               version: 04
               width: 64 bits
               clock: 33MHz
               capabilities: pm msi bus_master cap_list
               configuration: driver=mei_me latency=0
               resources: irq:45 memory:f7e1d000-f7e1d01f
          *-multimedia:1
               description: Audio device
               product: 8 Series HD Audio Controller
               vendor: Intel Corporation
               physical id: 1b
               bus info: pci@0000:00:1b.0
               version: 04
               width: 64 bits
               clock: 33MHz
               capabilities: pm msi pciexpress bus_master cap_list
               configuration: driver=snd_hda_intel latency=0
               resources: irq:46 memory:f7e10000-f7e13fff
          *-pci:0
               description: PCI bridge
               product: 8 Series PCI Express Root Port 1
               vendor: Intel Corporation
               physical id: 1c
               bus info: pci@0000:00:1c.0
               version: e4
               width: 32 bits
               clock: 33MHz
               capabilities: pci pciexpress msi pm normal_decode bus_master 
cap_list
               configuration: driver=pcieport
               resources: irq:16
          *-pci:1
               description: PCI bridge
               product: 8 Series PCI Express Root Port 3
               vendor: Intel Corporation
               physical id: 1c.2
               bus info: pci@0000:00:1c.2
               version: e4
               width: 32 bits
               clock: 33MHz
               capabilities: pci pciexpress msi pm normal_decode bus_master 
cap_list
               configuration: driver=pcieport
               resources: irq:18 memory:f7d00000-f7dfffff
             *-network DISABLED
                  description: Wireless interface
                  product: QCA9565 / AR9565 Wireless Network Adapter
                  vendor: Qualcomm Atheros
                  physical id: 0
                  bus info: pci@0000:06:00.0
                  logical name: wlp6s0
                  version: 01
                  width: 64 bits
                  clock: 33MHz
                  capabilities: pm msi pciexpress bus_master cap_list rom 
ethernet physical wireless
                  configuration: broadcast=yes driver=ath9k 
driverversion=4.15.0-20-generic firmware=N/A latency=0 link=no multicast=yes 
wireless=IEEE 802.11
                  resources: irq:18 memory:f7d00000-f7d7ffff 
memory:f7d80000-f7d8ffff
          *-pci:2
               description: PCI bridge
               product: 8 Series PCI Express Root Port 4
               vendor: Intel Corporation
               physical id: 1c.3
               bus info: pci@0000:00:1c.3
               version: e4
               width: 32 bits
               clock: 33MHz
               capabilities: pci pciexpress msi pm normal_decode bus_master 
cap_list
               configuration: driver=pcieport
               resources: irq:19 ioport:e000(size=4096) 
memory:f7c00000-f7cfffff ioport:f0000000(size=1048576)
             *-network
                  description: Ethernet interface
                  product: RTL8101/2/6E PCI Express Fast/Gigabit Ethernet 
controller
                  vendor: Realtek Semiconductor Co., Ltd.
                  physical id: 0
                  bus info: pci@0000:07:00.0
                  logical name: enp7s0
                  version: 07
                  size: 100Mbit/s
                  capacity: 100Mbit/s
                  width: 64 bits
                  clock: 33MHz
                  capabilities: pm msi pciexpress msix vpd bus_master cap_list 
ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                  configuration: autonegotiation=off broadcast=yes driver=r8169 
driverversion=2.3LK-NAPI duplex=half firmware=rtl8106e-1_0.0.1 06/29/12 
latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
                  resources: irq:42 ioport:e000(size=256) 
memory:f7c00000-f7c00fff memory:f0000000-f0003fff
          *-usb:1
               description: USB controller
               product: 8 Series USB EHCI #1
               vendor: Intel Corporation
               physical id: 1d
               bus info: pci@0000:00:1d.0
               version: 04
               width: 32 bits
               clock: 33MHz
               capabilities: pm debug ehci bus_master cap_list
               configuration: driver=ehci-pci latency=0
               resources: irq:23 memory:f7e1b000-f7e1b3ff
             *-usbhost
                  product: EHCI Host Controller
                  vendor: Linux 4.15.0-20-generic ehci_hcd
                  physical id: 1
                  bus info: usb@1
                  logical name: usb1
                  version: 4.15
                  capabilities: usb-2.00
                  configuration: driver=hub slots=2 speed=480Mbit/s
                *-usb
                     description: USB hub
                     vendor: Intel Corp.
                     physical id: 1
                     bus info: usb@1:1
                     version: 0.04
                     capabilities: usb-2.00
                     configuration: driver=hub slots=8 speed=480Mbit/s
                   *-usb:0
                        description: USB hub
                        product: USB2.0 Hub
                        vendor: Action Star
                        physical id: 2
                        bus info: usb@1:1.2
                        version: 1.09
                        capabilities: usb-2.00
                        configuration: driver=hub maxpower=100mA slots=5 
speed=480Mbit/s
                      *-usb:0
                           description: Keyboard
                           product: USB HID
                           vendor: Action Star
                           physical id: 1
                           bus info: usb@1:1.2.1
                           version: 6.09
                           capabilities: usb-2.00
                           configuration: driver=usbhid maxpower=20mA 
speed=480Mbit/s
                      *-usb:1
                           description: Keyboard
                           product: USB Device
                           vendor: A4TECH
                           physical id: 3
                           bus info: usb@1:1.2.3
                           version: 1.91
                           capabilities: usb-1.10
                           configuration: driver=usbhid maxpower=100mA 
speed=12Mbit/s
                      *-usb:2
                           description: Audio device
                           product: Logitech USB Headset
                           vendor: Logitech
                           physical id: 4
                           bus info: usb@1:1.2.4
                           version: 1.27
                           capabilities: usb-1.10 audio-control
                           configuration: driver=usbhid maxpower=100mA 
speed=12Mbit/s
                      *-usb:3
                           description: USB hub
                           product: USB2.0 Hub
                           vendor: Action Star
                           physical id: 5
                           bus info: usb@1:1.2.5
                           version: 1.09
                           capabilities: usb-2.00
                           configuration: driver=hub maxpower=100mA slots=5 
speed=480Mbit/s
                         *-usb:0
                              description: Keyboard
                              product: USB HID
                              vendor: Action Star
                              physical id: 1
                              bus info: usb@1:1.2.5.1
                              version: 6.09
                              capabilities: usb-2.00
                              configuration: driver=usbhid maxpower=20mA 
speed=480Mbit/s
                         *-usb:1
                              description: Keyboard
                              product: USB Keyboard
                              vendor: Logitech
                              physical id: 2
                              bus info: usb@1:1.2.5.2
                              version: 64.00
                              capabilities: usb-1.10
                              configuration: driver=usbhid maxpower=90mA 
speed=1Mbit/s
                   *-usb:1
                        description: Mass storage device
                        product: Mass Storage Device
                        vendor: JetFlash
                        physical id: 3
                        bus info: usb@1:1.3
                        logical name: scsi2
                        version: 11.00
                        capabilities: usb-2.00 scsi emulated scsi-host
                        configuration: driver=usb-storage maxpower=500mA 
speed=480Mbit/s
                      *-disk
                           description: SCSI Disk
                           product: Transcend 4GB
                           vendor: JetFlash
                           physical id: 0.0.0
                           bus info: scsi@2:0.0.0
                           logical name: /dev/sdb
                           version: 1100
                           size: 3864MiB (4051MB)
                           capabilities: removable
                           configuration: ansiversion=4 logicalsectorsize=512 
sectorsize=512
                         *-medium
                              physical id: 0
                              logical name: /dev/sdb
                              size: 3864MiB (4051MB)
                              capabilities: partitioned partitioned:dos
                              configuration: signature=872c0843
                            *-volume
                                 description: Linux filesystem partition
                                 physical id: 1
                                 logical name: /dev/sdb1
                                 logical name: 
/media/joe/Fedora-Xfce-Live-28-1-1
                                 capacity: 3863MiB
                                 capabilities: primary
                                 configuration: mount.fstype=iso9660 
mount.options=ro,nosuid,nodev,relatime,nojoliet,check=s,map=n,blocksize=2048,uid=1000,gid=1000,dmode=500,fmode=400
 state=mounted
                   *-usb:2
                        description: Video
                        product: Integrated_Webcam_HD
                        vendor: SuYin
                        physical id: 5
                        bus info: usb@1:1.5
                        version: 32.75
                        capabilities: usb-2.00
                        configuration: driver=uvcvideo maxpower=500mA 
speed=480Mbit/s
                   *-usb:3
                        description: Bluetooth wireless interface
                        vendor: Atheros Communications, Inc.
                        physical id: 6
                        bus info: usb@1:1.6
                        version: 0.02
                        capabilities: bluetooth usb-1.10
                        configuration: driver=btusb maxpower=100mA 
speed=12Mbit/s
                   *-usb:4
                        description: Generic USB device
                        product: USB2.0-CRW
                        vendor: Generic
                        physical id: 8
                        bus info: usb@1:1.8
                        version: 39.60
                        capabilities: usb-2.00
                        configuration: driver=rtsx_usb maxpower=500mA 
speed=480Mbit/s
          *-isa
               description: ISA bridge
               product: 8 Series LPC Controller
               vendor: Intel Corporation
               physical id: 1f
               bus info: pci@0000:00:1f.0
               version: 04
               width: 32 bits
               clock: 33MHz
               capabilities: isa bus_master cap_list
               configuration: driver=lpc_ich latency=0
               resources: irq:0
          *-storage
               description: SATA controller
               product: 8 Series SATA Controller 1 [AHCI mode]
               vendor: Intel Corporation
               physical id: 1f.2
               bus info: pci@0000:00:1f.2
               version: 04
               width: 32 bits
               clock: 66MHz
               capabilities: storage msi pm ahci_1.0 bus_master cap_list
               configuration: driver=ahci latency=0
               resources: irq:41 ioport:f0b0(size=8) ioport:f0a0(size=4) 
ioport:f090(size=8) ioport:f080(size=4) ioport:f060(size=32) 
memory:f7e1a000-f7e1a7ff
          *-serial UNCLAIMED
               description: SMBus
               product: 8 Series SMBus Controller
               vendor: Intel Corporation
               physical id: 1f.3
               bus info: pci@0000:00:1f.3
               version: 04
               width: 64 bits
               clock: 33MHz
               configuration: latency=0
               resources: memory:f7e19000-f7e190ff ioport:f040(size=32)
       *-scsi:0
            physical id: 8
            logical name: scsi0
            capabilities: emulated
          *-disk
               description: ATA Disk
               product: WDC WD3200LPVX-0
               vendor: Western Digital
               physical id: 0.0.0
               bus info: scsi@0:0.0.0
               logical name: /dev/sda
               version: 1A01
               size: 298GiB (320GB)
               capabilities: gpt-1.00 partitioned partitioned:gpt
               configuration: ansiversion=5 
guid=4c57dc70-d624-4402-b0fc-0fbe1ef6ff51 logicalsectorsize=512 sectorsize=4096
             *-volume:0 UNCLAIMED
                  description: Windows FAT volume
                  vendor: mkfs.fat
                  physical id: 1
                  bus info: scsi@0:0.0.0,1
                  version: FAT32
                  size: 92MiB
                  capacity: 93MiB
                  capabilities: boot fat initialized
                  configuration: FATs=2 filesystem=fat
             *-volume:1
                  description: Linux swap volume
                  vendor: Linux
                  physical id: 2
                  bus info: scsi@0:0.0.0,2
                  logical name: /dev/sda2
                  version: 1
                  size: 976MiB
                  capacity: 976MiB
                  capabilities: nofs swap initialized
                  configuration: filesystem=swap pagesize=4095
             *-volume:2
                  description: EXT4 volume
                  vendor: Linux
                  physical id: 3
                  bus info: scsi@0:0.0.0,3
                  logical name: /dev/sda3
                  logical name: /
                  version: 1.0
                  size: 14GiB
                  capabilities: journaled extended_attributes large_files 
huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
                  configuration: created=2018-05-12 03:31:56 filesystem=ext4 
lastmountpoint=/ modified=2018-05-17 04:15:00 mount.fstype=ext4 
mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2018-05-17 
04:15:04 state=mounted
             *-volume:3
                  description: EXT4 volume
                  vendor: Linux
                  physical id: 4
                  bus info: scsi@0:0.0.0,4
                  logical name: /dev/sda4
                  logical name: /home
                  version: 1.0
                  size: 267GiB
                  capabilities: journaled extended_attributes large_files 
huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
                  configuration: created=2018-05-12 03:31:57 filesystem=ext4 
lastmountpoint=/home modified=2018-05-17 04:15:17 mount.fstype=ext4 
mount.options=rw,relatime,data=ordered mounted=2018-05-17 04:15:17 state=mounted
             *-volume:4
                  description: EXT4 volume
                  vendor: Linux
                  physical id: 5
                  bus info: scsi@0:0.0.0,5
                  logical name: /dev/sda5
                  version: 1.0
                  size: 14GiB
                  capabilities: journaled extended_attributes large_files 
huge_files dir_nlink 64bit extents ext4 ext2 initialized
                  configuration: created=2018-05-16 06:44:38 filesystem=ext4 
lastmountpoint=/ modified=2018-05-17 03:56:43 mounted=2018-05-17 03:56:47 
state=clean
       *-scsi:1
            physical id: 9
            logical name: scsi1
            capabilities: emulated
          *-cdrom
               description: DVD-RAM writer
               product: DVD+-RW SU-208FB
               vendor: TSSTcorp
               physical id: 0.0.0
               bus info: scsi@1:0.0.0
               logical name: /dev/cdrom
               logical name: /dev/cdrw
               logical name: /dev/dvd
               logical name: /dev/dvdrw
               logical name: /dev/sr0
               version: D200
               capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
               configuration: ansiversion=5 status=open
    *-battery
         description: Lithium Ion Battery
         product: DELL T1G4M44
         vendor: LGC-LGC2.8
         physical id: 1
         slot: Sys. Battery Bay
         capacity: 28000mWh
         configuration: voltage=14,8V
    *-network:0
         description: Ethernet interface
         physical id: 2
         logical name: virbr0
         capabilities: ethernet physical
         configuration: broadcast=yes driver=bridge driverversion=2.3 
firmware=N/A ip=192.168.122.1 link=no multicast=yes
    *-network:1 DISABLED
         description: Ethernet interface
         physical id: 3
         logical name: virbr0-nic
         size: 10Mbit/s
         capabilities: ethernet physical
         configuration: autonegotiation=off broadcast=yes driver=tun 
driverversion=1.6 duplex=full link=no multicast=yes port=twisted pair 
speed=10Mbit/s
  --- 
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  user       1586 F.... pulseaudio
   /dev/snd/controlC1:  user       1586 F.... pulseaudio
   /dev/snd/controlC0:  user       1586 F.... pulseaudio
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 18.04
  HibernationDevice: RESUME=UUID=48eddef1-3af4-4d74-9727-de40a729a9db
  InstallationDate: Installed on 2018-05-11 (5 days ago)
  InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  MachineType: Dell Inc. Inspiron 3542
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic 
root=UUID=a069f8fa-ff9f-4bd9-82af-a0b4ca9d3ecc ro
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-20-generic N/A
   linux-backports-modules-4.15.0-20-generic  N/A
   linux-firmware                             1.173
  Tags:  bionic
  Uname: Linux 4.15.0-20-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/13/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 0FKWR5
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A12
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA12:bd05/13/2016:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0FKWR5:rvrA12:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3542
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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