apport information ** Tags added: apport-collected
** Description changed: After updating my Ubuntu 16.04 kernel from 4.13.0-41 to 4.13.0-43, I am seeing horizontal lines on the display. Rebooting into -41 makes them disappear. This is most likely the same problem as seen in 18.04 by another user: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1771204 (also see the attached photo there) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.13.0-43-generic 4.13.0-43.48~16.04.1 ProcVersionSignature: Ubuntu 4.13.0-43.48~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-43-generic x86_64 NonfreeKernelModules: openafs ApportVersion: 2.20.1-0ubuntu2.17 Architecture: amd64 CurrentDesktop: Unity Date: Sat May 26 22:56:48 2018 InstallationDate: Installed on 2014-05-19 (1468 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) SourcePackage: linux-hwe UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.20.1-0ubuntu2.17 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: fwinkl 2305 F.... pulseaudio + /dev/snd/controlC1: fwinkl 2305 F.... pulseaudio + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=00a4b15e-a4f1-4b35-9c8a-5ea33b1c6762 + InstallationDate: Installed on 2014-05-19 (1468 days ago) + InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) + MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3G + NonfreeKernelModules: openafs + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-43-generic root=UUID=ed5ec6cc-07cf-4e98-8b4e-efa0ba2d07a9 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.13.0-43.48~16.04.1-generic 4.13.16 + PulseList: + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied + No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-4.13.0-43-generic N/A + linux-backports-modules-4.13.0-43-generic N/A + linux-firmware 1.157.18 + Tags: xenial + Uname: Linux 4.13.0-43-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 10/31/2014 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: P07ADU.029.141031.PS + dmi.board.asset.tag: No Asset Tag + dmi.board.name: NP900X3G-S01US + dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. + dmi.board.version: SAMSUNG_SW_REVISION_1234567890ABCD + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 9 + dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP07ADU.029.141031.PS:bd10/31/2014:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3G:pvrP07ADU:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP900X3G-S01US:rvrSAMSUNG_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A: + dmi.product.family: SAMSUNG SENS + dmi.product.name: 900X3G + dmi.product.version: P07ADU + dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1773581/+attachment/5144900/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1773581 Title: Horizontal lines on Samsung Laptop np900x3g after update to 4.13.0-43 Status in linux package in Ubuntu: Incomplete Bug description: After updating my Ubuntu 16.04 kernel from 4.13.0-41 to 4.13.0-43, I am seeing horizontal lines on the display. Rebooting into -41 makes them disappear. This is most likely the same problem as seen in 18.04 by another user: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1771204 (also see the attached photo there) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.13.0-43-generic 4.13.0-43.48~16.04.1 ProcVersionSignature: Ubuntu 4.13.0-43.48~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-43-generic x86_64 NonfreeKernelModules: openafs ApportVersion: 2.20.1-0ubuntu2.17 Architecture: amd64 CurrentDesktop: Unity Date: Sat May 26 22:56:48 2018 InstallationDate: Installed on 2014-05-19 (1468 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) SourcePackage: linux-hwe UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.1-0ubuntu2.17 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: fwinkl 2305 F.... pulseaudio /dev/snd/controlC1: fwinkl 2305 F.... pulseaudio DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=00a4b15e-a4f1-4b35-9c8a-5ea33b1c6762 InstallationDate: Installed on 2014-05-19 (1468 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3G NonfreeKernelModules: openafs Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-43-generic root=UUID=ed5ec6cc-07cf-4e98-8b4e-efa0ba2d07a9 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.13.0-43.48~16.04.1-generic 4.13.16 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.13.0-43-generic N/A linux-backports-modules-4.13.0-43-generic N/A linux-firmware 1.157.18 Tags: xenial Uname: Linux 4.13.0-43-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 10/31/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P07ADU.029.141031.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP900X3G-S01US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SAMSUNG_SW_REVISION_1234567890ABCD dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP07ADU.029.141031.PS:bd10/31/2014:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3G:pvrP07ADU:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP900X3G-S01US:rvrSAMSUNG_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A: dmi.product.family: SAMSUNG SENS dmi.product.name: 900X3G dmi.product.version: P07ADU dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. 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