apport information

** Attachment added: "PulseList.txt"
   
https://bugs.launchpad.net/bugs/1773643/+attachment/5145280/+files/PulseList.txt

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https://bugs.launchpad.net/bugs/1773643

Title:
   [Clevo W253EUQ] Turn on bluetooth with Fn+F12 not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello,

  Since long time my  [Clevo W253EUQ] Turn on bluetooth with Fn+F12 not
  working

  For more information see this link bellow

  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1322068

  Could you help me to fix this bug ?

  Best regards

  Battant

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-23-generic 4.15.0-23.25
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun May 27 13:21:46 2018
  InstallationDate: Installed on 2018-04-29 (27 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  SourcePackage: linux-signed
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mparchet   1714 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-04-29 (28 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: CLEVO CO. W240EU/W250EUQ/W270EUQ
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic 
root=UUID=9d6286f1-598b-46c8-a491-3e29fc732cb9 ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-23-generic N/A
   linux-backports-modules-4.15.0-23-generic  N/A
   linux-firmware                             1.173.1
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: yes
  Tags:  bionic
  Uname: Linux 4.15.0-23-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/11/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W240EU/W250EUQ/W270EUQ
  dmi.board.vendor: CLEVO CO.
  dmi.board.version: V3.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/11/2013:svnCLEVOCO.:pnW240EU/W250EUQ/W270EUQ:pvrNotApplicable:rvnCLEVOCO.:rnW240EU/W250EUQ/W270EUQ:rvrV3.0:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: W240EU/W250EUQ/W270EUQ
  dmi.product.version: Not Applicable
  dmi.sys.vendor: CLEVO CO.
  --- 
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mparchet   1714 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-04-29 (28 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: CLEVO CO. W240EU/W250EUQ/W270EUQ
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic 
root=UUID=9d6286f1-598b-46c8-a491-3e29fc732cb9 ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-23-generic N/A
   linux-backports-modules-4.15.0-23-generic  N/A
   linux-firmware                             1.173.1
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: yes
  Tags:  bionic
  Uname: Linux 4.15.0-23-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/11/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W240EU/W250EUQ/W270EUQ
  dmi.board.vendor: CLEVO CO.
  dmi.board.version: V3.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/11/2013:svnCLEVOCO.:pnW240EU/W250EUQ/W270EUQ:pvrNotApplicable:rvnCLEVOCO.:rnW240EU/W250EUQ/W270EUQ:rvrV3.0:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: W240EU/W250EUQ/W270EUQ
  dmi.product.version: Not Applicable
  dmi.sys.vendor: CLEVO CO.

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