apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1774793/+attachment/5148293/+files/ProcEnviron.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1774793 Title: touchpad not detected Status in linux package in Ubuntu: New Bug description: I'm unable to get the name of the touchpad on system. And, I'm unable to copy text as well to support investigation on this bug-report. The following bug-report was the closest to my issue. However, I tried to use the patched kernel (mainline 4.17.0-1-generic) but it didn't fix my problem. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244 I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and i8042.nomux, but it didn't work as well. I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows 10. The device is called Cherry ZE55L, it's very close to Chuwi products. --- ApportVersion: 2.20.9-0ubuntu7.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-30 (2 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: ubuntu-release-upgrader (not installed) ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6 Tags: bionic dist-upgrade Uname: Linux 4.17.0-1-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True --- ApportVersion: 2.20.9-0ubuntu7.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: hussam 1675 F.... pulseaudio /dev/snd/controlC1: hussam 1675 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-30 (3 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Cherry ZE55 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-1-generic root=UUID=162571f7-a7f2-4cd6-b090-0f4453300b7b ro quiet splash i8042.reset i8042.nomux i8042.nopnp i8042.noloop vt.handoff=1 ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6 RelatedPackageVersions: linux-restricted-modules-4.17.0-1-generic N/A linux-backports-modules-4.17.0-1-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.17.0-1-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: WH-BI-13.3-S133AR100-A54A-036-E dmi.board.asset.tag: Default string dmi.board.name: i1331 dmi.board.vendor: alldocube dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 9 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrWH-BI-13.3-S133AR100-A54A-036-E:bd01/18/2018:svnCherry:pnZE55:pvrDefaultstring:rvnalldocube:rni1331:rvrDefaultstring:cvnDefaultstring:ct9:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: ZE55 dmi.product.version: Default string dmi.sys.vendor: Cherry To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774793/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
