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** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1775443
Title:
Ubuntu 18.04 Bluetooth Crash
Status in linux package in Ubuntu:
Confirmed
Bug description:
I am having trouble with the bluetooth connection between the laptop
and my Logitech MX Master wireless mouse. The computer will lose
connection with the mouse multiple times per day. When this happens,
the bluetooth icon in the upper right-hand corner of the screen
disappears. Checking the Bluetooth system preference panel, Bluetooth
is turned off. I can toggle the switch to "on" but bluetooth remains
off. Neither restarting the computer nor power cycling the computer
bring bluetooth back. $ sudo service bluetooth restart also doesn't
work. The only way I have found to renable bluetooth is:
1. reboot
2. disable bluetooth in BIOS
3. reboot
4. enable bluetooth in BIOS
5. reboot
Also, I was running Ubuntu 16.04 until this past Friday. I experienced
this problem under 16.04 but it happened much less frequently (once
every couple weeks or so). I upgraded to 18.04 ahead of 18.04.1 in
hopes that a newer kernel/driver would work better with my brand new
hardware. Now, under 18.04, bluetooth is crashing multiple times per
day.
Here's the output of `grep blue /var/log/syslog`:
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:dev_class_changed_callback() Class: 0x000000
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:new_settings_callback() Settings: 0x00000ada
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:settings_changed() Changed settings: 0x00000001
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:cancel_passive_scanning()
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:adapter_remove_connection()
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:adapter_remove_connection()
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_stop()
adapter /org/bluez/hci0 has been disabled
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/device.c:att_disconnected_cb()
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/device.c:att_disconnected_cb() Software caused connection abort (103)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state()
0x565278ad2320: device F9:9B:77:D9:08:61 profile batt-profile state changed:
connected -> disconnecting (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state()
0x565278ad2320: device F9:9B:77:D9:08:61 profile batt-profile state changed:
disconnecting -> disconnected (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state()
0x565278ad2230: device F9:9B:77:D9:08:61 profile deviceinfo state changed:
connected -> disconnecting (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state()
0x565278ad2230: device F9:9B:77:D9:08:61 profile deviceinfo state changed:
disconnecting -> disconnected (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state()
0x565278adce30: device F9:9B:77:D9:08:61 profile gap-profile state changed:
connected -> disconnecting (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state()
0x565278adce30: device F9:9B:77:D9:08:61 profile gap-profile state changed:
disconnecting -> disconnected (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state()
0x565278adc150: device F9:9B:77:D9:08:61 profile input-hog state changed:
connected -> disconnecting (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
attrib/gattrib.c:g_attrib_unref() 0x565278add490: g_attrib_unref=1
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state()
0x565278adc150: device F9:9B:77:D9:08:61 profile input-hog state changed:
disconnecting -> disconnected (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:btd_gatt_client_disconnected() Device disconnected. Cleaning
up.
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
attrib/gattrib.c:g_attrib_unref() 0x565278add490: g_attrib_unref=0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:index_removed() index 0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:adapter_unregister() Unregister path: /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:adapter_remove() Removing adapter /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/device.c:device_remove()
Removing device /org/bluez/hci0/dev_F9_9B_77_D9_08_61
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state()
0x565278ad2320: device F9:9B:77:D9:08:61 profile batt-profile state changed:
disconnected -> unavailable (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/battery/battery.c:batt_remove() BATT profile remove (F9:9B:77:D9:08:61)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/service.c:btd_service_unref() 0x565278ad2320: ref=0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state()
0x565278ad2230: device F9:9B:77:D9:08:61 profile deviceinfo state changed:
disconnected -> unavailable (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/service.c:btd_service_unref() 0x565278ad2230: ref=0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state()
0x565278adce30: device F9:9B:77:D9:08:61 profile gap-profile state changed:
disconnected -> unavailable (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/gap/gas.c:gap_remove() GAP profile remove (F9:9B:77:D9:08:61)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/service.c:btd_service_unref() 0x565278adce30: ref=0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state()
0x565278adc150: device F9:9B:77:D9:08:61 profile input-hog state changed:
disconnected -> unavailable (0)
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/service.c:btd_service_unref() 0x565278adc150: ref=1
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/input/hog.c:hog_remove() path /org/bluez/hci0/dev_F9_9B_77_D9_08_61
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/service.c:btd_service_unref() 0x565278adc150: ref=0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/device.c:btd_device_unref() Freeing device
/org/bluez/hci0/dev_F9_9B_77_D9_08_61
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_service() Removing GATT service:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service0008
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_characteristic() Removing GATT characteristic:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service0008/char0009
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_descriptor() Removing GATT descriptor:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service0008/char0009/desc000b
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_service() Removing GATT service:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_characteristic() Removing GATT characteristic:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char000d
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_characteristic() Removing GATT characteristic:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char000f
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_characteristic() Removing GATT characteristic:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char0011
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_characteristic() Removing GATT characteristic:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char0013
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_characteristic() Removing GATT characteristic:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char0015
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_characteristic() Removing GATT characteristic:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char0017
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_characteristic() Removing GATT characteristic:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service000c/char0019
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_service() Removing GATT service:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service003f
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_characteristic() Removing GATT characteristic:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service003f/char0040
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/gatt-client.c:unregister_descriptor() Removing GATT descriptor:
/org/bluez/hci0/dev_F9_9B_77_D9_08_61/service003f/char0040/desc0042
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/device.c:device_free()
0x565278adc490
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
plugins/hostname.c:hostname_remove()
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/a2dp.c:media_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/media.c:release_endpoint() sender=:1.452
path=/MediaEndpoint/A2DPSource
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:adapter_service_remove() /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:remove_uuid()
sending remove uuid command for index 0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/sdpd-service.c:remove_record_from_server() Removing record with handle
0x10003
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/media.c:release_endpoint() sender=:1.452
path=/MediaEndpoint/A2DPSource
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: Endpoint unregistered:
sender=:1.452 path=/MediaEndpoint/A2DPSource
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/media.c:media_endpoint_destroy() sender=:1.452
path=/MediaEndpoint/A2DPSource
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/avdtp.c:avdtp_unregister_sep() SEP 0x565278ade790 unregistered:
type:0 codec:0 seid:1
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/media.c:release_endpoint() sender=:1.452
path=/MediaEndpoint/A2DPSink
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:adapter_service_remove() /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:remove_uuid()
sending remove uuid command for index 0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/sdpd-service.c:remove_record_from_server() Removing record with handle
0x10004
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/media.c:release_endpoint() sender=:1.452
path=/MediaEndpoint/A2DPSink
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: Endpoint unregistered:
sender=:1.452 path=/MediaEndpoint/A2DPSink
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/media.c:media_endpoint_destroy() sender=:1.452
path=/MediaEndpoint/A2DPSink
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/avdtp.c:avdtp_unregister_sep() SEP 0x565278ae1c90 unregistered:
type:1 codec:0 seid:2
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/profile.c:ext_adapter_remove() "Headset Voice gateway" removed
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:adapter_service_remove() /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:remove_uuid()
sending remove uuid command for index 0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/sdpd-service.c:remove_record_from_server() Removing record with handle
0x10005
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/a2dp.c:a2dp_source_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/a2dp.c:a2dp_sink_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/avrcp.c:avrcp_target_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:adapter_service_remove() /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:remove_uuid()
sending remove uuid command for index 0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/sdpd-service.c:remove_record_from_server() Removing record with handle
0x10002
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/audio/avrcp.c:avrcp_controller_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:adapter_service_remove() /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:remove_uuid()
sending remove uuid command for index 0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/sdpd-service.c:remove_record_from_server() Removing record with handle
0x10001
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/network/manager.c:nap_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/network/manager.c:gn_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/network/manager.c:panu_server_remove() path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
profiles/network/server.c:path_unregister() Unregistered interface
org.bluez.NetworkServer1 on path /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]:
src/adapter.c:btd_adapter_unref() Freeing adapter /org/bluez/hci0
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_free()
0x565278acdb00
Jun 6 09:12:41 Precision-5520 bluetoothd[3189]: src/rfkill.c:rfkill_event()
RFKILL event idx 9 type 2 op 1 soft 0 hard 0
Jun 6 09:12:42 Precision-5520 systemd[1]: bluetooth.target: Unit not needed
anymore. Stopping.
$ lsb_release -rd
Description: Ubuntu 18.04 LTS
Release: 18.04
$ apt-cache policy bluez
bluez:
Installed: 5.48-0ubuntu3
Candidate: 5.48-0ubuntu3
Version table:
*** 5.48-0ubuntu3 500
500 http://archive.ubuntu.com/ubuntu bionic/main amd64 Packages
100 /var/lib/dpkg/status
$ apt-cache policy blueman
blueman:
Installed: 2.0.5-1ubuntu1
Candidate: 2.0.5-1ubuntu1
Version table:
*** 2.0.5-1ubuntu1 500
500 http://archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-22-generic 4.15.0-22.24
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
Uname: Linux 4.15.0-22-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
CurrentDesktop: GNOME
Date: Wed Jun 6 10:48:07 2018
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
InstallationDate: Installed on 2018-01-12 (145 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary
20160624-10:47
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed
UpgradeStatus: Upgraded to bionic on 2018-06-01 (4 days ago)
---
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: cspencer 2416 F.... pulseaudio
CurrentDesktop: GNOME
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-01-12 (145 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary
20160624-10:47
MachineType: Dell Inc. Precision 5520
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux-signed
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic
root=UUID=602f267c-ef2b-4892-8b98-8dda563da166 ro acpi_rev_override quiet
splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
RelatedPackageVersions:
linux-restricted-modules-4.15.0-22-generic N/A
linux-backports-modules-4.15.0-22-generic N/A
linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.15.0-22-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-06-01 (4 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/23/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.9.4
dmi.board.name: 06X96V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.9.4:bd04/23/2018:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn06X96V:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5520
dmi.sys.vendor: Dell Inc.
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