apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1776155/+attachment/5151995/+files/Lspci.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776155 Title: Hantick HTT5288 touchpad wrongly detected as SYNA3602, does not work at all. Status in linux package in Ubuntu: Incomplete Bug description: On my cheaper-end laptop/netbook the touchpad, which I believe is the Hantick HT 5288, is wrongly detected by Linux to be the SYNA 3602. Accordingly it does not work at all, neither touchpad nor buttons. Freshly installed Ubuntu 18.04 system. I belive the issue is, as reported previously other places by vendors of such computers, that the touchpad is not being reset properly on boot. martin@alanah:~$ cat /proc/bus/input/devices I: Bus=0019 Vendor=0000 Product=0005 Version=0000 N: Name="Lid Switch" P: Phys=PNP0C0D/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:13/PNP0C09:00/PNP0C0D:00/input/input0 U: Uniq= H: Handlers=event0 B: PROP=0 B: EV=21 B: SW=1 I: Bus=0019 Vendor=0000 Product=0001 Version=0000 N: Name="Power Button" P: Phys=PNP0C0C/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1 U: Uniq= H: Handlers=kbd event1 B: PROP=0 B: EV=3 B: KEY=10000000000000 0 I: Bus=0011 Vendor=0001 Product=0001 Version=ab83 N: Name="AT Translated Set 2 keyboard" P: Phys=isa0060/serio0/input0 S: Sysfs=/devices/platform/i8042/serio0/input/input2 U: Uniq= H: Handlers=sysrq kbd event2 leds B: PROP=0 B: EV=120013 B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe B: MSC=10 B: LED=7 I: Bus=0019 Vendor=0000 Product=0006 Version=0000 N: Name="Video Bus" P: Phys=LNXVIDEO/video/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input3 U: Uniq= H: Handlers=kbd event3 B: PROP=0 B: EV=3 B: KEY=3e000b00000000 0 0 0 I: Bus=0019 Vendor=0000 Product=0000 Version=0000 N: Name="Intel HID events" P: Phys= S: Sysfs=/devices/platform/INT33D5:00/input/input4 U: Uniq= H: Handlers=rfkill kbd event4 B: PROP=0 B: EV=13 B: KEY=81000300000000 5000004000 1e294000000020 0 B: MSC=10 I: Bus=0019 Vendor=0000 Product=0000 Version=0000 N: Name="Intel HID 5 button array" P: Phys= S: Sysfs=/devices/platform/INT33D5:00/input/input5 U: Uniq= H: Handlers=kbd event5 B: PROP=0 B: EV=33 B: KEY=1000000000000 0 201c000000000000 0 B: MSC=10 B: SW=1000 I: Bus=0003 Vendor=058f Product=5608 Version=0009 N: Name="VGA Webcam: VGA Webcam" P: Phys=usb-0000:00:15.0-8/button S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-8/1-8:1.0/input/input6 U: Uniq= H: Handlers=kbd event6 B: PROP=0 B: EV=3 B: KEY=100000 0 0 0 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH Mic" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input7 U: Uniq= H: Handlers=event7 B: PROP=0 B: EV=21 B: SW=10 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH Headphone" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input8 U: Uniq= H: Handlers=event8 B: PROP=0 B: EV=21 B: SW=4 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=3" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input9 U: Uniq= H: Handlers=event9 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=7" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input10 U: Uniq= H: Handlers=event10 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=8" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input11 U: Uniq= H: Handlers=event11 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=9" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input12 U: Uniq= H: Handlers=event12 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=10" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input13 U: Uniq= H: Handlers=event13 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0018 Vendor=0911 Product=5288 Version=0100 N: Name="SYNA3602:00 0911:5288 Touchpad" P: Phys=i2c-SYNA3602:00 S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15 U: Uniq= H: Handlers=mouse0 event14 B: PROP=5 B: EV=1b B: KEY=e420 30000 0 0 0 0 B: ABS=260800000000003 B: MSC=20 I: Bus=0003 Vendor=045e Product=00b9 Version=0111 N: Name="Microsoft Microsoft USB Wireless Mouse" P: Phys=usb-0000:00:15.0-1/input0 S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-1/1-1:1.0/0003:045E:00B9.0002/input/input16 U: Uniq= H: Handlers=mouse1 event15 B: PROP=0 B: EV=17 B: KEY=1f0000 0 0 0 0 B: REL=1c3 B: MSC=10 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: MATE Date: Mon Jun 11 07:57:56 2018 InstallationDate: Installed on 2018-04-25 (46 days ago) InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404) SourcePackage: linux-signed UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: martin 1536 F.... pulseaudio CurrentDesktop: MATE DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-04-25 (48 days ago) InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404) MachineType: Multicom Multicom U230 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c7a82fee-6e9d-491d-a38d-f5d6bdb4a930 ro ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/15/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: ORO10x.WP313P.NHNAUHL01 dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrORO10x.WP313P.NHNAUHL01:bd09/15/2017:svnMulticom:pnMulticomU230:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring: dmi.product.family: U-series dmi.product.name: Multicom U230 dmi.product.version: Default string dmi.sys.vendor: Multicom To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776155/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
