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** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1793178
Title:
Battery not found on Clevo N350DW laptop
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hello,
the laptop runs flawlessly with Windows 10 and Linux except that in
Linux the battery is not found in the system. I tried launching the
Kernel with all acpi_osi and acpi_os_name parameters that the DSDT
presented and with acpi=force, no luck.
I patched the DSDT, it had 6 errors but 182 warnings, 250 remarks and
350 optimisations. I added under External(...) variable definitions
one entry and commented out another that got me rid of the errors and
I was able to compile a dsdt.aml. I duplicated the actual initrd and
vmlinuz entries and cat the dsdt to the initrd. Restarted everything
and it worked but no battery was found. It is completly invisible to
the system.
No my expertise has reached its limits, maybe you can have a look at
it.
Thank you very much, tell me what other infos you need.
Greetings,
Olli
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-34-generic 4.15.0-34.37
ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
Uname: Linux 4.15.0-34-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: oliver 3329 F.... pulseaudio
CurrentDesktop: Budgie:GNOME
Date: Tue Sep 18 18:39:35 2018
InstallationDate: Installed on 2018-09-17 (1 days ago)
InstallationMedia: Ubuntu-Budgie 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725.1)
MachineType: TUXEDO N350DW
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34.acpi
root=UUID=77f9e7b0-9ad2-4aec-bbc6-6a3971cc9134 ro quiet splash
acpi_osi=!Windows2012
RelatedPackageVersions:
linux-restricted-modules-4.15.0-34-generic N/A
linux-backports-modules-4.15.0-34-generic N/A
linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/10/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.12
dmi.board.asset.tag: Tag 12345
dmi.board.name: N350DW
dmi.board.vendor: TUXEDO
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr5.12:bd03/10/2017:svnTUXEDO:pnN350DW:pvrNotApplicable:rvnTUXEDO:rnN350DW:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: N350DW
dmi.product.version: Not Applicable
dmi.sys.vendor: TUXEDO
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