apport information ** Tags added: apport-collected bionic
** Description changed: - I install ubuntu 18.04,but the kernel can't detect touchpad at all ,I - follow the step in official website,I think it's kernel probloem + I install ubuntu 18.04,but the kernel can't detect touchpad at all ,I follow the step in official website,I think it's kernel probloem + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.2 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: tom 1134 F.... pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + HibernationDevice: RESUME=UUID=ace506b5-776f-4d84-8054-b066aa6f8d45 + InstallationDate: Installed on 2018-09-18 (0 days ago) + InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 004: ID 04f2:b5a7 Chicony Electronics Co., Ltd + Bus 001 Device 003: ID 8087:0a2a Intel Corp. + Bus 001 Device 002: ID 1c4f:0054 SiGma Micro + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: COPELION INTERNATIONAL CO., LTD. HX Series + Package: linux (not installed) + ProcFB: 0 nouveaufb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-34-generic root=UUID=f133e176-6494-4686-831c-634ec8418dda ro quiet splash i8042.nopnp vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-34-generic N/A + linux-backports-modules-4.15.0-34-generic N/A + linux-firmware 1.173.1 + Tags: bionic + Uname: Linux 4.15.0-34-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 10/21/2016 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 1.05.07 + dmi.board.asset.tag: Tag 12345 + dmi.board.name: HX Series + dmi.board.vendor: COPELION INTERNATIONAL CO., LTD. + dmi.board.version: Not Applicable + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Notebook + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.07:bd10/21/2016:svnCOPELIONINTERNATIONALCO.,LTD.:pnHXSeries:pvrNotApplicable:rvnCOPELIONINTERNATIONALCO.,LTD.:rnHXSeries:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: + dmi.product.family: Not Applicable + dmi.product.name: HX Series + dmi.product.version: Not Applicable + dmi.sys.vendor: COPELION INTERNATIONAL CO., LTD. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1793243/+attachment/5190381/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1793243 Title: "CJSCOPE HX-550" touchpad doesn't detected Status in linux package in Ubuntu: Incomplete Bug description: I install ubuntu 18.04,but the kernel can't detect touchpad at all ,I follow the step in official website,I think it's kernel probloem --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: tom 1134 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=ace506b5-776f-4d84-8054-b066aa6f8d45 InstallationDate: Installed on 2018-09-18 (0 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 04f2:b5a7 Chicony Electronics Co., Ltd Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 1c4f:0054 SiGma Micro Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: COPELION INTERNATIONAL CO., LTD. HX Series Package: linux (not installed) ProcFB: 0 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-34-generic root=UUID=f133e176-6494-4686-831c-634ec8418dda ro quiet splash i8042.nopnp vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-34-generic N/A linux-backports-modules-4.15.0-34-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-34-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.07 dmi.board.asset.tag: Tag 12345 dmi.board.name: HX Series dmi.board.vendor: COPELION INTERNATIONAL CO., LTD. dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.07:bd10/21/2016:svnCOPELIONINTERNATIONALCO.,LTD.:pnHXSeries:pvrNotApplicable:rvnCOPELIONINTERNATIONALCO.,LTD.:rnHXSeries:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: HX Series dmi.product.version: Not Applicable dmi.sys.vendor: COPELION INTERNATIONAL CO., LTD. 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