Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: kexec-tools (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1794230

Title:
  failed to load kdump kernel

Status in kexec-tools package in Ubuntu:
  Confirmed

Bug description:
  Steps:
  1) In VMWare ESXi create VM with OS Ubuntu 18.04.1 LTS. 
  2) In Ubuntu compiled and installed Xen 
4.11.1~pre.20180911.5acdd26fdc+dfsg-1~exp1
  3) Next installed kexec-tools 2.0.16 and kdump-tools 1.6.3-2
  4) In /etc/default/grub.d/kdump-tools.cfg change crashkernel value to 512M
  5) update-grub
  6) reboot

  After reboot i try check status: sudo service kdump-tools status
  And get:
  ● kdump-tools.service - Kernel crash dump capture service
     Loaded: loaded (/lib/systemd/system/kdump-tools.service; enabled; vendor 
preset: enabled)
     Active: active (exited) since Tue 2018-09-25 05:06:10 UTC; 34s ago
    Process: 1046 ExecStart=/etc/init.d/kdump-tools start (code=exited, 
status=0/SUCCESS)
   Main PID: 1046 (code=exited, status=0/SUCCESS)

  сен 25 05:06:09 ptms-all-qa7 systemd[1]: Starting Kernel crash dump capture 
service...
  сен 25 05:06:09 ptms-all-qa7 kdump-tools[1046]: Starting kdump-tools:  * 
Creating symlink /var/lib/kdump/vmlinuz
  сен 25 05:06:09 ptms-all-qa7 kdump-tools[1046]:  * Creating symlink 
/var/lib/kdump/initrd.img
  сен 25 05:06:09 ptms-all-qa7 kdump-tools[1046]: Memory for crashkernel is not 
reserved
  сен 25 05:06:09 ptms-all-qa7 kdump-tools[1046]: Please reserve memory by 
passing"crashkernel=X@Y" parameter to kernel
  сен 25 05:06:09 ptms-all-qa7 kdump-tools[1046]: Then try to loading kdump 
kernel
  сен 25 05:06:09 ptms-all-qa7 kdump-tools[1046]:  * failed to load kdump kernel
  сен 25 05:06:10 ptms-all-qa7 kdump-tools[1347]: failed to load kdump kernel
  сен 25 05:06:10 ptms-all-qa7 systemd[1]: Started Kernel crash dump capture 
service.

  Log says "Memory for crashkernel is not reserved", but if run: sudo cat 
/proc/iomem | grep Crash
  I get:  18000000-37ffffff : Crash kernel

  What to do?

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