I had a similar issue with Adobe Reader. I think you should check your
file because this bug is missing log files. It is also available Adobe's
Photoshop. It is a very interesting software. If you have any issue with
Photoshop, like error issue, then simply visit
https://www.adobesupportphonenumber.com/blog/fix-adobe-photoshop-
error-16/. They will solve your issue quickly.

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https://bugs.launchpad.net/bugs/1713448

Title:
  Adobe Reader doesn't print on OKI C911

Status in cups package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Out and over.
  I tried whatever I could think of, but whatever I send there, anything will 
make the printer blink, 'processing', forever, until I cancel the job. 
  The printer, however, prints the same files from okular, and from all other 
applications that I have tried so far. This would clearly point to acroread. 
  However, acroread prints to all other printers that we have standing about 
without any problem. 

  Logically, from what I could state so far, we have an AND-combination:
  everything works, except I print a file from acroread through OKI
  C911.

  Since I have other printers and other PDF-software, it is minor. And yet, I 
wouldn't mind helping to debug this thing.
  I'm using the OKI-provided ppd with cups. 

  adobereader-enu:i386 9.5.5
  cups 2.1.3-4
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [31/Aug/2018:11:08:02 +0200] Missing value on line 617 of 
/var/cache/cups/job.cache.
   E [31/Aug/2018:11:08:02 +0200] Missing value on line 668 of 
/var/cache/cups/job.cache.
   E [31/Aug/2018:11:08:02 +0200] Missing value on line 4277 of 
/var/cache/cups/job.cache.
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-04-01 (1247 days ago)
  InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 
(20140416.1)
  Lpstat:
   device for BrotherColourMFC9970: socket://134.91.100.26:9100
   device for Hewlett-Packard_Hewlett-Packard_hp_color_LaserJet_4600: 
dnssd://hp%20color%20LaserJet%204600%40IC07CA93._printer._tcp.local/
   device for OKI_C911: dnssd://OKIC911-BB319._pdl-datastream._tcp.local/
   device for Samsung_M262x_282x_Series: 
dnssd://Samsung%20M262x%20282x%20Series%20(SEC001599EE3069)._printer._tcp.local/
  MachineType: LENOVO 2924WEG
  Package: linux
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/BrotherColourMFC9970.ppd', '/etc/cups/ppd/OKI_C911.ppd', 
'/etc/cups/ppd/Samsung_M262x_282x_Series.ppd', 
'/etc/cups/ppd/Hewlett-Packard_Hewlett-Packard_hp_color_LaserJet_4600.ppd'] 
failed with exit code 2: grep: /etc/cups/ppd/BrotherColourMFC9970.ppd: 
Permission denied
   grep: /etc/cups/ppd/OKI_C911.ppd: Permission denied
   grep: /etc/cups/ppd/Samsung_M262x_282x_Series.ppd: Permission denied
   grep: 
/etc/cups/ppd/Hewlett-Packard_Hewlett-Packard_hp_color_LaserJet_4600.ppd: 
Permission denied
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.4.0-134-generic 
root=UUID=8d3acd2e-2a7f-42ba-b873-b819283b6144 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-134-generic 
root=UUID=8d3acd2e-2a7f-42ba-b873-b819283b6144 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-134.160-generic 4.4.140
  Tags:  xenial
  Uname: Linux 4.4.0-134-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2018-08-15 (15 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/11/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6UET70WW (1.50 )
  dmi.board.name: 2924WEG
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr6UET70WW(1.50):bd10/11/2012:svnLENOVO:pn2924WEG:pvrThinkPadT410s:rvnLENOVO:rn2924WEG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2924WEG
  dmi.product.version: ThinkPad T410s
  dmi.sys.vendor: LENOVO

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