** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
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https://bugs.launchpad.net/bugs/1798070
Title:
HP laptops - Battery capacity always reported as 100%
Status in linux package in Ubuntu:
Incomplete
Bug description:
###HP laptop models affected so far:
HP EliteBook 840G1/G2
HP EliteBook 850G1/G2
HP ProBook 650G1
HP EliteBook 8460p
HP EliteBook 8470p
HP 650 Notebook PC
HP ZBook 15 G1/G2
Battery capacity always reported as 100% by upower command in Ubuntu 16.04.5
LTS - 4.15.0-36-generic (tested with older kernels as well).
Upower info:
Installed: 0.99.4-2ubuntu0.3
Candidate: 0.99.4-2ubuntu0.3
Version table:
*** 0.99.4-2ubuntu0.3 500
500 http://archive.ubuntu.com/ubuntu xenial-updates/main amd64
Packages
100 /var/lib/dpkg/status
0.99.4-2 500
500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages
HP Support Assistant utility detects the correct capacity in Windows.
###Information collected from one of the laptops:
HP EliteBook 8460p - battery CC06XL - 4910mAh
################################################################
### upower -d
Device: /org/freedesktop/UPower/devices/line_power_AC
native-path: AC
power supply: yes
updated: Tue 02 Oct 2018 01:39:35 PM CEST (21 seconds ago)
has history: no
has statistics: no
line-power
warning-level: none
online: yes
icon-name: 'ac-adapter-symbolic'
Device: /org/freedesktop/UPower/devices/battery_BAT0
native-path: BAT0
vendor: Hewlett-Packard
model: Primary
serial: 00824 2012/06/09
power supply: yes
updated: Tue 02 Oct 2018 01:39:39 PM CEST (17 seconds ago)
has history: yes
has statistics: yes
battery
present: yes
rechargeable: yes
state: fully-charged
warning-level: none
energy: 48.9348 Wh
energy-empty: 0 Wh
energy-full: 49.2156 Wh
energy-full-design: 49.2156 Wh
energy-rate: 0 W
voltage: 12.475 V
percentage: 99%
capacity: 100%
technology: lithium-ion
icon-name: 'battery-full-charged-symbolic'
History (charge):
1538480376 99.000 fully-charged
1538480375 0.000 unknown
History (rate):
1538480375 0.000 unknown
Device: /org/freedesktop/UPower/devices/DisplayDevice
power supply: yes
updated: Tue 02 Oct 2018 01:39:35 PM CEST (21 seconds ago)
has history: no
has statistics: no
battery
present: yes
state: fully-charged
warning-level: none
energy: 48.9348 Wh
energy-full: 49.2156 Wh
energy-rate: 0 W
percentage: 99%
icon-name: 'battery-full-charged-symbolic'
Daemon:
daemon-version: 0.99.4
on-battery: no
lid-is-closed: no
lid-is-present: yes
critical-action: PowerOff
################################################################
### acpi -V
Battery 0: Unknown, 99%
Battery 0: design capacity 4557 mAh, last full capacity 4557 mAh = 100%
Adapter 0: on-line
Thermal 0: ok, 0.0 degrees C
Thermal 0: trip point 0 switches to mode critical at temperature 128.0
degrees C
Thermal 1: ok, 43.0 degrees C
Thermal 1: trip point 0 switches to mode critical at temperature 128.0
degrees C
Thermal 1: trip point 1 switches to mode hot at temperature 99.0 degrees C
Thermal 2: ok, 42.0 degrees C
Thermal 2: trip point 0 switches to mode critical at temperature 128.0
degrees C
Thermal 3: ok, 29.0 degrees C
Thermal 3: trip point 0 switches to mode critical at temperature 128.0
degrees C
Thermal 3: trip point 1 switches to mode passive at temperature 55.0 degrees C
Thermal 4: ok, 45.0 degrees C
Thermal 4: trip point 0 switches to mode critical at temperature 128.0
degrees C
Thermal 4: trip point 1 switches to mode passive at temperature 105.0 degrees
C
Thermal 5: ok, 41.0 degrees C
Thermal 5: trip point 0 switches to mode critical at temperature 128.0
degrees C
Cooling 0: Processor 0 of 10
Cooling 1: Processor 0 of 10
Cooling 2: LCD 0 of 20
Cooling 3: x86_pkg_temp no state information available
Cooling 4: Processor 0 of 10
Cooling 5: Processor 0 of 10
Cooling 6: intel_powerclamp no state information available
################################################################
### cat /sys/class/power_supply/BAT0/uevent
POWER_SUPPLY_NAME=BAT0
POWER_SUPPLY_STATUS=Unknown
POWER_SUPPLY_PRESENT=1
POWER_SUPPLY_TECHNOLOGY=Li-ion
POWER_SUPPLY_CYCLE_COUNT=0
POWER_SUPPLY_VOLTAGE_MIN_DESIGN=10800000
POWER_SUPPLY_VOLTAGE_NOW=12475000
POWER_SUPPLY_CURRENT_NOW=0
POWER_SUPPLY_CHARGE_FULL_DESIGN=4557000
POWER_SUPPLY_CHARGE_FULL=4557000
POWER_SUPPLY_CHARGE_NOW=4531000
POWER_SUPPLY_CAPACITY=99
POWER_SUPPLY_CAPACITY_LEVEL=Normal
POWER_SUPPLY_MODEL_NAME=Primary
POWER_SUPPLY_MANUFACTURER=Hewlett-Packard
POWER_SUPPLY_SERIAL_NUMBER=00824 2012/06/09
Has anyone experienced such a problem?
Any ideas?
Thank you very much!
Best regards,
Svetoslav
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