apport information ** Attachment added: "Card0.Codecs.codec.0.txt" https://bugs.launchpad.net/bugs/1798070/+attachment/5202223/+files/Card0.Codecs.codec.0.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1798070 Title: HP laptops - Battery capacity always reported as 100% Status in linux package in Ubuntu: Incomplete Bug description: ###HP laptop models affected so far: HP EliteBook 840G1/G2 HP EliteBook 850G1/G2 HP ProBook 650G1 HP EliteBook 8460p HP EliteBook 8470p HP 650 Notebook PC HP ZBook 15 G1/G2 Battery capacity always reported as 100% by upower command in Ubuntu 16.04.5 LTS - 4.15.0-36-generic (tested with older kernels as well). Upower info: Installed: 0.99.4-2ubuntu0.3 Candidate: 0.99.4-2ubuntu0.3 Version table: *** 0.99.4-2ubuntu0.3 500 500 http://archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 100 /var/lib/dpkg/status 0.99.4-2 500 500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages HP Support Assistant utility detects the correct capacity in Windows. ###Information collected from one of the laptops: HP EliteBook 8460p - battery CC06XL - 4910mAh ################################################################ ### upower -d Device: /org/freedesktop/UPower/devices/line_power_AC native-path: AC power supply: yes updated: Tue 02 Oct 2018 01:39:35 PM CEST (21 seconds ago) has history: no has statistics: no line-power warning-level: none online: yes icon-name: 'ac-adapter-symbolic' Device: /org/freedesktop/UPower/devices/battery_BAT0 native-path: BAT0 vendor: Hewlett-Packard model: Primary serial: 00824 2012/06/09 power supply: yes updated: Tue 02 Oct 2018 01:39:39 PM CEST (17 seconds ago) has history: yes has statistics: yes battery present: yes rechargeable: yes state: fully-charged warning-level: none energy: 48.9348 Wh energy-empty: 0 Wh energy-full: 49.2156 Wh energy-full-design: 49.2156 Wh energy-rate: 0 W voltage: 12.475 V percentage: 99% capacity: 100% technology: lithium-ion icon-name: 'battery-full-charged-symbolic' History (charge): 1538480376 99.000 fully-charged 1538480375 0.000 unknown History (rate): 1538480375 0.000 unknown Device: /org/freedesktop/UPower/devices/DisplayDevice power supply: yes updated: Tue 02 Oct 2018 01:39:35 PM CEST (21 seconds ago) has history: no has statistics: no battery present: yes state: fully-charged warning-level: none energy: 48.9348 Wh energy-full: 49.2156 Wh energy-rate: 0 W percentage: 99% icon-name: 'battery-full-charged-symbolic' Daemon: daemon-version: 0.99.4 on-battery: no lid-is-closed: no lid-is-present: yes critical-action: PowerOff ################################################################ ### acpi -V Battery 0: Unknown, 99% Battery 0: design capacity 4557 mAh, last full capacity 4557 mAh = 100% Adapter 0: on-line Thermal 0: ok, 0.0 degrees C Thermal 0: trip point 0 switches to mode critical at temperature 128.0 degrees C Thermal 1: ok, 43.0 degrees C Thermal 1: trip point 0 switches to mode critical at temperature 128.0 degrees C Thermal 1: trip point 1 switches to mode hot at temperature 99.0 degrees C Thermal 2: ok, 42.0 degrees C Thermal 2: trip point 0 switches to mode critical at temperature 128.0 degrees C Thermal 3: ok, 29.0 degrees C Thermal 3: trip point 0 switches to mode critical at temperature 128.0 degrees C Thermal 3: trip point 1 switches to mode passive at temperature 55.0 degrees C Thermal 4: ok, 45.0 degrees C Thermal 4: trip point 0 switches to mode critical at temperature 128.0 degrees C Thermal 4: trip point 1 switches to mode passive at temperature 105.0 degrees C Thermal 5: ok, 41.0 degrees C Thermal 5: trip point 0 switches to mode critical at temperature 128.0 degrees C Cooling 0: Processor 0 of 10 Cooling 1: Processor 0 of 10 Cooling 2: LCD 0 of 20 Cooling 3: x86_pkg_temp no state information available Cooling 4: Processor 0 of 10 Cooling 5: Processor 0 of 10 Cooling 6: intel_powerclamp no state information available ################################################################ ### cat /sys/class/power_supply/BAT0/uevent POWER_SUPPLY_NAME=BAT0 POWER_SUPPLY_STATUS=Unknown POWER_SUPPLY_PRESENT=1 POWER_SUPPLY_TECHNOLOGY=Li-ion POWER_SUPPLY_CYCLE_COUNT=0 POWER_SUPPLY_VOLTAGE_MIN_DESIGN=10800000 POWER_SUPPLY_VOLTAGE_NOW=12475000 POWER_SUPPLY_CURRENT_NOW=0 POWER_SUPPLY_CHARGE_FULL_DESIGN=4557000 POWER_SUPPLY_CHARGE_FULL=4557000 POWER_SUPPLY_CHARGE_NOW=4531000 POWER_SUPPLY_CAPACITY=99 POWER_SUPPLY_CAPACITY_LEVEL=Normal POWER_SUPPLY_MODEL_NAME=Primary POWER_SUPPLY_MANUFACTURER=Hewlett-Packard POWER_SUPPLY_SERIAL_NUMBER=00824 2012/06/09 Has anyone experienced such a problem? Any ideas? Thank you very much! Best regards, Svetoslav --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.15.0-36-generic. ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: 92HD81B1X5 Analog [92HD81B1X5 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC0D1', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/by-path', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D3p', '/dev/snd/controlC1', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xd4520000 irq 40' Mixer name : 'IDT 92HD81B1X5' Components : 'HDA:111d7605,103c3588,00100105 HDA:11c11040,103c3066,00100200' Controls : 27 Simple ctrls : 12 Card1.Amixer.info: Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd4420000 irq 41' Mixer name : 'ATI R6xx HDMI' Components : 'HDA:1002aa01,00aa0100,00100200' Controls : 7 Simple ctrls : 1 Card1.Amixer.values: Simple mixer control 'IEC958',0 Capabilities: pswitch pswitch-joined Playback channels: Mono Mono: Playback [off] DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=21c7c479-445e-41a7-9948-e7878531afe8 MachineType: Hewlett-Packard HP EliteBook 8460p Package: linux (not installed) ProcEnviron: TERM=linux PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=boot/vmlinuz root=/dev/nfs initrd=/boot/initrd.img-net nfsroot=192.168.2.1:/awbclient ip=dhcp rw quiet -- ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-36-generic N/A linux-backports-modules-4.15.0-36-generic N/A linux-firmware 1.157.20 Tags: xenial Uname: Linux 4.15.0-36-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/13/2018 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68SCF Ver. F.67 dmi.board.name: 161C dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 97.4E dmi.chassis.asset.tag: 1386451 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68SCFVer.F.67:bd02/13/2018:svnHewlett-Packard:pnHPEliteBook8460p:pvrA0001D02:rvnHewlett-Packard:rn161C:rvrKBCVersion97.4E:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.name: HP EliteBook 8460p dmi.product.version: A0001D02 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798070/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
