Public bug reported:

Hi,

I have a problem with USB 3 drivers in Linux Mint 19, this problem goes
back many months ... I pointed this out to Ubuntu maintainers (mint 19
depends on Ubuntu for that) without succes.

I explain to you:


I have a Asus X99E-WS motherboard (lasted bios) with USB 3.0 ports and one Asus 
3.1 2 Port PCI-E Card type A.


https://www.asus.com/Motherboards/X99E_WS/specifications/


https://www.asus.com/us/Motherboard-
Accessories/USB_31_TYPEA_CARD/specifications/


When I connect the USB 3.1 card on my pc, under Linux only, the
connection of this USB sticks is difficult. The first USB stick 3
plugged in is generally recognized but when it was removed from the
system, the following keys conected is not recognized impossible to see
or mount !!


More bizare yet the USB keys 2 work perfectly !! ?? If I connect
directly to USB stick 3 to the Asus 3.1 2 PCI-E Card Type A, USB keys 3
are always recognized.


It looks like there is a conflict between the two ...


If I remove this USB 3.1 PCI-E card from my computer everything is
working normally. But as soon as I plug my Kington FCR-HS4 photo card
reader, the same problems start over again.


https://www.kingston.com/FR/flash/readers/FCR-HS4


The people of Ubuntu have never been able to solve this problem for more
than 3 years. I do not know who to ask to fix this problem.


Help me please, thank you by advance and best regards.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Incomplete

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https://bugs.launchpad.net/bugs/1803816

Title:
  Linux Kernel USB 3 drivers problem

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I have a problem with USB 3 drivers in Linux Mint 19, this problem
  goes back many months ... I pointed this out to Ubuntu maintainers
  (mint 19 depends on Ubuntu for that) without succes.

  I explain to you:

  
  I have a Asus X99E-WS motherboard (lasted bios) with USB 3.0 ports and one 
Asus 3.1 2 Port PCI-E Card type A.

  
  https://www.asus.com/Motherboards/X99E_WS/specifications/


  https://www.asus.com/us/Motherboard-
  Accessories/USB_31_TYPEA_CARD/specifications/


  When I connect the USB 3.1 card on my pc, under Linux only, the
  connection of this USB sticks is difficult. The first USB stick 3
  plugged in is generally recognized but when it was removed from the
  system, the following keys conected is not recognized impossible to
  see or mount !!


  More bizare yet the USB keys 2 work perfectly !! ?? If I connect
  directly to USB stick 3 to the Asus 3.1 2 PCI-E Card Type A, USB keys
  3 are always recognized.


  It looks like there is a conflict between the two ...


  If I remove this USB 3.1 PCI-E card from my computer everything is
  working normally. But as soon as I plug my Kington FCR-HS4 photo card
  reader, the same problems start over again.


  https://www.kingston.com/FR/flash/readers/FCR-HS4


  The people of Ubuntu have never been able to solve this problem for
  more than 3 years. I do not know who to ask to fix this problem.


  Help me please, thank you by advance and best regards.

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