This actually looks like an issue with kerneloops which parses dmesg for
Call Trace.
** Also affects: kerneloops (Ubuntu)
Importance: Undecided
Status: New
** Changed in: kerneloops (Ubuntu)
Importance: Undecided => High
** Changed in: kerneloops (Ubuntu)
Status: New => Triaged
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https://bugs.launchpad.net/bugs/1797625
Title:
Missing the 'Call Trace' with the cases of 'KernelOops'
Status in apport package in Ubuntu:
New
Status in kerneloops package in Ubuntu:
Triaged
Bug description:
Hello,
I am working with these two reports:
* watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112]
https://bugs.launchpad.net/bugs/1796385
* watchdog: BUG: soft lockup - CPU#0 stuck for 22s! [kworker/0:1:85]
https://bugs.launchpad.net/bugs/1797538
And the file: 'OopsText.txt' does not appear in the 'Call Trace'.
Others:
https://bugzilla.kernel.org/show_bug.cgi?id=201379#c3
"The bug in lauchpad, unless I am missing something, provides not a single
actionable traceback. I don't think it is even possible to identify where
exactly the CPU hangs unless additional information is provided. There is no
traceback in dmesg, and OopsText doesn't include it either.
Given that, it is not possible to identify the responsible subsystem,
much less to fix the underlying problem. The only thing we can say for
sure is that it is _not_ a watchdog driver problem."
Best regards,
--
Cristian Aravena Romero (caravena)
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: apport 2.20.10-0ubuntu11
Uname: Linux 4.18.13-gnu x86_64
ApportLog:
ApportVersion: 2.20.10-0ubuntu11
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 12 16:12:58 2018
InstallationDate: Installed on 2017-10-13 (364 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
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