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** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: bionic
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https://bugs.launchpad.net/bugs/1810064
Title:
UI hangs When booting Live version of Ubuntu 18.04
Status in linux package in Ubuntu:
Incomplete
Bug description:
My system:
Graphics: Card: Advanced Micro Devices [AMD/ATI] Device 98e4
bus-ID: 00:01.0 chip-ID: 1002:98e4
Display Server: X.Org 1.18.4 drivers: ati,amdgpu (unloaded:
fbdev,vesa,radeon)
Resolution: [email protected]
GLX Renderer: Gallium 0.4 on AMD STONEY (DRM 3.1.0, LLVM 3.8.0)
GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
description: Notebook
product: Inspiron 15-3565 (078E)
vendor: Dell Inc.
version: 1.7.0
serial: 9LWJ6L2
width: 64 bits
capabilities: smbios-3.0 dmi-3.0 smp vsyscall32
configuration: boot=normal chassis=notebook family=Inspiron sku=078E
uuid=44454C4C-4C00-1057-804A-B9C04F364C32
*-core
description: Motherboard
product: Inspiron 15-3565
vendor: Dell Inc.
physical id: 0
version: A00
serial: .9LWJ6L2.CNWSC0083900Q7.
slot: Default string
*-firmware
description: BIOS
vendor: Dell Inc.
physical id: 0
version: 1.7.0
date: 10/23/2017
size: 64KiB
capacity: 8128KiB
capabilities: pci pnp upgrade shadowing cdboot bootselect edd
int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int14serial
int17printer acpi usb biosbootspecification netboot uefi
*-cache:0
description: L1 cache
physical id: 17
slot: L1 CACHE
size: 160KiB
capacity: 160KiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=1
*-cache:1
description: L2 cache
physical id: 18
slot: L2 CACHE
size: 1MiB
capacity: 1MiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=2
*-memory
description: System Memory
physical id: 25
slot: System board or motherboard
size: 4GiB
*-bank:0
description: SODIMM DDR4 [empty]
product: A1_PartNum0
vendor: 000000000000
physical id: 0
serial: A1_SerialNum0
slot: DIMM 0
width: 64 bits
*-bank:1
description: SODIMM DDR4 Synchronous Unbuffered (Unregistered)
2400 MHz (0.4 ns)
product: 4ATF51264HZ-2G3E1
vendor: 009C360B0000
physical id: 1
serial: 1B0B3BB5
slot: DIMM 1
size: 4GiB
width: 64 bits
clock: 2400MHz (0.4ns)
*-cpu
description: CPU
product: AMD A6-9200 RADEON R4, 5 COMPUTE CORES 2C+3G
vendor: Advanced Micro Devices [AMD]
physical id: 2c
bus info: cpu@0
version: AMD A6-9200 RADEON R4, 5 COMPUTE CORES 2C+3G
slot: P0
size: 1620MHz
capacity: 2GHz
width: 64 bits
clock: 100MHz
capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae
mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht
syscall nx mmxext fxsr_opt pdpe1gb rdtscp constant_tsc rep_good acc_power nopl
nonstop_tsc cpuid extd_apicid aperfmperf pni pclmulqdq monitor ssse3 fma cx16
sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm
extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs xop skinit wdt
lwp fma4 tce nodeid_msr tbm perfctr_core perfctr_nb bpext ptsc mwaitx cpb
hw_pstate vmmcall fsgsbase bmi1 avx2 smep bmi2 xsaveopt arat npt lbrv svm_lock
nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter
pfthreshold avic v_vmsave_vmload vgif overflow_recov cpufreq
configuration: cores=2 enabledcores=2 threads=2
*-pci:0
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 100
bus info: pci@0000:00:00.0
version: 00
width: 32 bits
clock: 33MHz
*-generic:0 UNCLAIMED
description: IOMMU
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.2
bus info: pci@0000:00:00.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: msi ht bus_master cap_list
configuration: latency=0
*-display UNCLAIMED
description: VGA compatible controller
product: Advanced Micro Devices, Inc. [AMD/ATI]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 1
bus info: pci@0000:00:01.0
version: c0
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi vga_controller bus_master
cap_list
configuration: latency=0
resources: memory:e8000000-efffffff memory:f0000000-f07fffff
ioport:f000(size=256) memory:feb00000-feb3ffff memory:c0000-dffff
*-multimedia:0
description: Audio device
product: Advanced Micro Devices, Inc. [AMD/ATI]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 1.1
bus info: pci@0000:00:01.1
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:64 memory:feb64000-feb67fff
*-pci:0
description: PCI bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 2.4
bus info: pci@0000:00:02.4
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:57 ioport:e000(size=4096)
memory:fea00000-feafffff ioport:f0800000(size=1048576)
*-network
description: Ethernet interface
product: RTL8101/2/6E PCI Express Fast/Gigabit Ethernet
controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:14:00.0
logical name: enp20s0
version: 07
serial: 58:8a:5a:3e:ba:90
size: 10Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list
ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169
driverversion=2.3LK-NAPI duplex=half firmware=rtl8106e-1_0.0.1 06/29/12
latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:63 ioport:e000(size=256)
memory:fea00000-fea00fff memory:f0800000-f0803fff
*-pci:1
description: PCI bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 2.5
bus info: pci@0000:00:02.5
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:58 memory:fe600000-fe7fffff
*-network
description: Wireless interface
product: QCA9377 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:16:00.0
logical name: wlp22s0
version: 31
serial: 9c:30:5b:e4:fa:41
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet
physical wireless
configuration: broadcast=yes driver=ath10k_pci
driverversion=4.15.0-20-generic firmware=WLAN.TF.1.0-00002-QCATFSWPZ-5
ip=192.168.1.144 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:65 memory:fe600000-fe7fffff
*-generic:1 UNCLAIMED
description: Encryption controller
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 8
bus info: pci@0000:00:08.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: msix ht pm bus_master cap_list
configuration: latency=0
resources: memory:f0900000-f091ffff memory:fe900000-fe9fffff
memory:feb6f000-feb6ffff memory:feb6a000-feb6bfff
*-multimedia:1
description: Audio device
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 9.2
bus info: pci@0000:00:09.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:11 memory:feb60000-feb63fff
*-usb:0
description: USB controller
product: FCH USB XHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 10
bus info: pci@0000:00:10.0
version: 20
width: 64 bits
clock: 33MHz
capabilities: pm msi msix pciexpress xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:11 memory:feb68000-feb69fff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 4.15.0-20-generic xhci-hcd
physical id: 0
bus info: usb@2
logical name: usb2
version: 4.15
capabilities: usb-2.00
configuration: driver=hub slots=4 speed=480Mbit/s
*-usb
description: Bluetooth wireless interface
vendor: Atheros Communications, Inc.
physical id: 1
bus info: usb@2:1
version: 0.01
capabilities: bluetooth usb-2.01
configuration: driver=btusb maxpower=100mA speed=12Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 4.15.0-20-generic xhci-hcd
physical id: 1
bus info: usb@3
logical name: usb3
version: 4.15
capabilities: usb-3.00
configuration: driver=hub slots=4 speed=5000Mbit/s
*-storage
description: SATA controller
product: FCH SATA Controller [AHCI mode]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 11
bus info: pci@0000:00:11.0
version: 4b
width: 32 bits
clock: 66MHz
capabilities: storage pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=32
resources: irq:4 ioport:f140(size=8) ioport:f130(size=4)
ioport:f120(size=8) ioport:f110(size=4) ioport:f100(size=16)
memory:feb6d000-feb6d3ff
*-usb:1
description: USB controller
product: FCH USB EHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 12
bus info: pci@0000:00:12.0
version: 49
width: 32 bits
clock: 66MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=32
resources: irq:11 memory:feb6c000-feb6c0ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 4.15.0-20-generic ehci_hcd
physical id: 1
bus info: usb@1
logical name: usb1
version: 4.15
capabilities: usb-2.00
configuration: driver=hub slots=2 speed=480Mbit/s
*-usb
description: USB hub
vendor: Advanced Micro Devices, Inc.
physical id: 1
bus info: usb@1:1
version: 0.18
capabilities: usb-2.00
configuration: driver=hub maxpower=100mA slots=4
speed=480Mbit/s
*-usb:0
description: Video
product: Integrated_Webcam_HD
vendor: CN0F08KGLOG0082BA075A02
physical id: 1
bus info: usb@1:1.1
version: 52.68
serial: 200901010001
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA
speed=480Mbit/s
*-usb:1
description: Human interface device
product: Touchscreen
vendor: ELAN
physical id: 2
bus info: usb@1:1.2
version: 57.12
capabilities: usb-2.00
configuration: driver=usbhid maxpower=100mA
speed=12Mbit/s
*-usb:2
description: Generic USB device
product: USB2.0-CRW
vendor: Generic
physical id: 3
bus info: usb@1:1.3
version: 39.60
serial: 20100201396000000
capabilities: usb-2.00
configuration: driver=rtsx_usb maxpower=500mA
speed=480Mbit/s
*-usb:3
description: Mass storage device
product: USB 2.0 FD
vendor: PNY Technologies
physical id: 4
bus info: usb@1:1.4
logical name: scsi2
version: 11.00
serial: AD48HD08000002871
capabilities: usb-2.00 scsi emulated scsi-host
configuration: driver=usb-storage maxpower=200mA
speed=480Mbit/s
*-disk
description: SCSI Disk
product: USB 2.0 FD
vendor: PNY
physical id: 0.0.0
bus info: scsi@2:0.0.0
logical name: /dev/sdb
logical name: /cdrom
version: 1100
serial: AA00000000000485
size: 15GiB (16GB)
capabilities: removable
configuration: ansiversion=4 logicalsectorsize=512
mount.fstype=iso9660
mount.options=ro,noatime,nojoliet,check=s,map=n,blocksize=2048 sectorsize=512
state=mounted
*-medium
physical id: 0
logical name: /dev/sdb
logical name: /cdrom
size: 15GiB (16GB)
capabilities: partitioned partitioned:dos
configuration: mount.fstype=iso9660
mount.options=ro,noatime,nojoliet,check=s,map=n,blocksize=2048
signature=1482d141 state=mounted
*-volume
description: Windows FAT volume
vendor: mkfs.fat
physical id: 2
logical name: /dev/sdb2
version: FAT12
serial: 044e-ac17
size: 15EiB
capabilities: primary boot fat initialized
configuration: FATs=2 filesystem=fat
*-serial
description: SMBus
product: FCH SMBus Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14
bus info: pci@0000:00:14.0
version: 4b
width: 32 bits
clock: 66MHz
configuration: driver=piix4_smbus latency=0
resources: irq:0
*-isa
description: ISA bridge
product: FCH LPC Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14.3
bus info: pci@0000:00:14.3
version: 11
width: 32 bits
clock: 66MHz
capabilities: isa bus_master
configuration: latency=0
*-pci:1
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 101
bus info: pci@0000:00:02.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:2
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 102
bus info: pci@0000:00:03.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:3
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 103
bus info: pci@0000:00:09.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:4
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 104
bus info: pci@0000:00:18.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:5
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 105
bus info: pci@0000:00:18.1
version: 00
width: 32 bits
clock: 33MHz
*-pci:6
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 106
bus info: pci@0000:00:18.2
version: 00
width: 32 bits
clock: 33MHz
*-pci:7
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 107
bus info: pci@0000:00:18.3
version: 00
width: 32 bits
clock: 33MHz
*-pci:8
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 108
bus info: pci@0000:00:18.4
version: 00
width: 32 bits
clock: 33MHz
configuration: driver=fam15h_power
resources: irq:0
*-pci:9
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 109
bus info: pci@0000:00:18.5
version: 00
width: 32 bits
clock: 33MHz
*-scsi:0
physical id: 1
logical name: scsi0
capabilities: emulated
*-disk
description: ATA Disk
product: TOSHIBA MQ01ABD1
vendor: Toshiba
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/sda
version: 3D
serial: 28HHTBRUT
size: 931GiB (1TB)
capabilities: gpt-1.00 partitioned partitioned:gpt
configuration: ansiversion=5
guid=9b216b98-417f-4309-b3f2-4d2ef82cc374 logicalsectorsize=512 sectorsize=4096
*-volume:0
description: Windows FAT volume
vendor: MSDOS5.0
physical id: 1
bus info: scsi@0:0.0.0,1
logical name: /dev/sda1
version: FAT32
serial: 6435-4b7a
size: 495MiB
capacity: 499MiB
capabilities: boot precious readonly hidden nomount fat
initialized
configuration: FATs=2 filesystem=fat label=ESP name=EFI
system partition
*-volume:1
description: reserved partition
vendor: Windows
physical id: 2
bus info: scsi@0:0.0.0,2
logical name: /dev/sda2
serial: bf7e2054-fab1-43e7-80f5-15f088082e2f
capacity: 127MiB
capabilities: nofs precious readonly hidden nomount
configuration: name=Microsoft reserved partition
*-volume:2
description: Windows NTFS volume
vendor: Windows
physical id: 3
bus info: scsi@0:0.0.0,3
logical name: /dev/sda3
logical name: /media/mint/OS
version: 3.1
serial: 3e016f63-f91e-5947-a7ed-8e885e7ce9ca
size: 916GiB
capacity: 916GiB
capabilities: ntfs initialized
configuration: clustersize=4096 created=2018-03-10 18:08:19
filesystem=ntfs label=OS mount.fstype=fuseblk
mount.options=rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096
name=Basic data partition state=mounted
*-volume:3
description: Windows NTFS volume
vendor: Windows
physical id: 4
bus info: scsi@0:0.0.0,4
logical name: /dev/sda4
version: 3.1
serial: 0806-480a
size: 879MiB
capacity: 906MiB
capabilities: boot precious readonly hidden nomount ntfs
initialized
configuration: clustersize=4096 created=2018-09-16 05:06:27
filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true
resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:4
description: Windows NTFS volume
vendor: Windows
physical id: 5
bus info: scsi@0:0.0.0,5
logical name: /dev/sda5
version: 3.1
serial: f648-b5d7
size: 12GiB
capacity: 12GiB
capabilities: boot precious readonly hidden nomount ntfs
initialized
configuration: clustersize=4096 created=2018-03-10 21:10:57
filesystem=ntfs label=Image modified_by_chkdsk=true mounted_on_nt4=true
resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:5
description: Windows NTFS volume
vendor: Windows
physical id: 6
bus info: scsi@0:0.0.0,6
logical name: /dev/sda6
version: 3.1
serial: 5ccd-6bfa
size: 1082MiB
capacity: 1091MiB
capabilities: boot precious readonly hidden nomount ntfs
initialized
configuration: clustersize=4096 created=2018-03-10 20:46:02
filesystem=ntfs label=DELLSUPPORT modified_by_chkdsk=true mounted_on_nt4=true
resize_log_file=true state=dirty upgrade_on_mount=true
*-scsi:1
physical id: 2
logical name: scsi1
capabilities: emulated
*-cdrom
description: DVD-RAM writer
product: DVD+-RW GU90N
vendor: HL-DT-ST
physical id: 0.0.0
bus info: scsi@1:0.0.0
logical name: /dev/cdrom
logical name: /dev/cdrw
logical name: /dev/dvd
logical name: /dev/dvdrw
logical name: /dev/sr0
version: A1C3
capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
configuration: ansiversion=5 status=nodisc
*-battery
description: Nickel Cadmium Battery
product: DELL 991XP7B
vendor: LGC-LGC2.80
physical id: 1
serial: 57474
slot: Location of the battery
capacity: 41440mWh
configuration: voltage=14.8V
Step to reproduce:
Note: I discovered this defect when trying to load a Live image of Mint 19.1.
I've duplicated it using Ubuntu and Xubuntu. I'm logging it here because Ubuntu
is the "base" codebase.
1. I boot from my USB drive. Usually, the UI loads, but sometimes I only get
a blank screen.
2. Connect to Wifi.
3. After using the OS for a while, everything freezes. The mouse and
keyboard inputs don't work.
4. This happens every time.
What I expected to happen: the UI and everything doesn't freeze. :-)
More info: I reported this problem here:
https://www.linuxquestions.org/questions/linux-mint-84/problems-with-xfce-19-1-live-us-4175644671/
There might be some useful info here.
I'll be happy to assist, test or answer questions about this issue.
I suspect that this is related to the Desktop env. When I run
Lubuntu, it works well. I've tested LXLE 16.04 (same Ubuntu version)
and it works well also.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810064/+subscriptions
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