This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1810064
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: bionic
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1810064
Title:
UI hangs When booting Live version of Ubuntu 18.04
Status in linux package in Ubuntu:
Incomplete
Bug description:
My system:
Graphics: Card: Advanced Micro Devices [AMD/ATI] Device 98e4
bus-ID: 00:01.0 chip-ID: 1002:98e4
Display Server: X.Org 1.18.4 drivers: ati,amdgpu (unloaded:
fbdev,vesa,radeon)
Resolution: 1366x768@60.03hz
GLX Renderer: Gallium 0.4 on AMD STONEY (DRM 3.1.0, LLVM 3.8.0)
GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
description: Notebook
product: Inspiron 15-3565 (078E)
vendor: Dell Inc.
version: 1.7.0
serial: 9LWJ6L2
width: 64 bits
capabilities: smbios-3.0 dmi-3.0 smp vsyscall32
configuration: boot=normal chassis=notebook family=Inspiron sku=078E
uuid=44454C4C-4C00-1057-804A-B9C04F364C32
*-core
description: Motherboard
product: Inspiron 15-3565
vendor: Dell Inc.
physical id: 0
version: A00
serial: .9LWJ6L2.CNWSC0083900Q7.
slot: Default string
*-firmware
description: BIOS
vendor: Dell Inc.
physical id: 0
version: 1.7.0
date: 10/23/2017
size: 64KiB
capacity: 8128KiB
capabilities: pci pnp upgrade shadowing cdboot bootselect edd
int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int14serial
int17printer acpi usb biosbootspecification netboot uefi
*-cache:0
description: L1 cache
physical id: 17
slot: L1 CACHE
size: 160KiB
capacity: 160KiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=1
*-cache:1
description: L2 cache
physical id: 18
slot: L2 CACHE
size: 1MiB
capacity: 1MiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=2
*-memory
description: System Memory
physical id: 25
slot: System board or motherboard
size: 4GiB
*-bank:0
description: SODIMM DDR4 [empty]
product: A1_PartNum0
vendor: 000000000000
physical id: 0
serial: A1_SerialNum0
slot: DIMM 0
width: 64 bits
*-bank:1
description: SODIMM DDR4 Synchronous Unbuffered (Unregistered)
2400 MHz (0.4 ns)
product: 4ATF51264HZ-2G3E1
vendor: 009C360B0000
physical id: 1
serial: 1B0B3BB5
slot: DIMM 1
size: 4GiB
width: 64 bits
clock: 2400MHz (0.4ns)
*-cpu
description: CPU
product: AMD A6-9200 RADEON R4, 5 COMPUTE CORES 2C+3G
vendor: Advanced Micro Devices [AMD]
physical id: 2c
bus info: cpu@0
version: AMD A6-9200 RADEON R4, 5 COMPUTE CORES 2C+3G
slot: P0
size: 1620MHz
capacity: 2GHz
width: 64 bits
clock: 100MHz
capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae
mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht
syscall nx mmxext fxsr_opt pdpe1gb rdtscp constant_tsc rep_good acc_power nopl
nonstop_tsc cpuid extd_apicid aperfmperf pni pclmulqdq monitor ssse3 fma cx16
sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm
extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs xop skinit wdt
lwp fma4 tce nodeid_msr tbm perfctr_core perfctr_nb bpext ptsc mwaitx cpb
hw_pstate vmmcall fsgsbase bmi1 avx2 smep bmi2 xsaveopt arat npt lbrv svm_lock
nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter
pfthreshold avic v_vmsave_vmload vgif overflow_recov cpufreq
configuration: cores=2 enabledcores=2 threads=2
*-pci:0
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 100
bus info: pci@0000:00:00.0
version: 00
width: 32 bits
clock: 33MHz
*-generic:0 UNCLAIMED
description: IOMMU
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.2
bus info: pci@0000:00:00.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: msi ht bus_master cap_list
configuration: latency=0
*-display UNCLAIMED
description: VGA compatible controller
product: Advanced Micro Devices, Inc. [AMD/ATI]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 1
bus info: pci@0000:00:01.0
version: c0
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi vga_controller bus_master
cap_list
configuration: latency=0
resources: memory:e8000000-efffffff memory:f0000000-f07fffff
ioport:f000(size=256) memory:feb00000-feb3ffff memory:c0000-dffff
*-multimedia:0
description: Audio device
product: Advanced Micro Devices, Inc. [AMD/ATI]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 1.1
bus info: pci@0000:00:01.1
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:64 memory:feb64000-feb67fff
*-pci:0
description: PCI bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 2.4
bus info: pci@0000:00:02.4
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:57 ioport:e000(size=4096)
memory:fea00000-feafffff ioport:f0800000(size=1048576)
*-network
description: Ethernet interface
product: RTL8101/2/6E PCI Express Fast/Gigabit Ethernet
controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:14:00.0
logical name: enp20s0
version: 07
serial: 58:8a:5a:3e:ba:90
size: 10Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list
ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169
driverversion=2.3LK-NAPI duplex=half firmware=rtl8106e-1_0.0.1 06/29/12
latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:63 ioport:e000(size=256)
memory:fea00000-fea00fff memory:f0800000-f0803fff
*-pci:1
description: PCI bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 2.5
bus info: pci@0000:00:02.5
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:58 memory:fe600000-fe7fffff
*-network
description: Wireless interface
product: QCA9377 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:16:00.0
logical name: wlp22s0
version: 31
serial: 9c:30:5b:e4:fa:41
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet
physical wireless
configuration: broadcast=yes driver=ath10k_pci
driverversion=4.15.0-20-generic firmware=WLAN.TF.1.0-00002-QCATFSWPZ-5
ip=192.168.1.144 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:65 memory:fe600000-fe7fffff
*-generic:1 UNCLAIMED
description: Encryption controller
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 8
bus info: pci@0000:00:08.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: msix ht pm bus_master cap_list
configuration: latency=0
resources: memory:f0900000-f091ffff memory:fe900000-fe9fffff
memory:feb6f000-feb6ffff memory:feb6a000-feb6bfff
*-multimedia:1
description: Audio device
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 9.2
bus info: pci@0000:00:09.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:11 memory:feb60000-feb63fff
*-usb:0
description: USB controller
product: FCH USB XHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 10
bus info: pci@0000:00:10.0
version: 20
width: 64 bits
clock: 33MHz
capabilities: pm msi msix pciexpress xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:11 memory:feb68000-feb69fff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 4.15.0-20-generic xhci-hcd
physical id: 0
bus info: usb@2
logical name: usb2
version: 4.15
capabilities: usb-2.00
configuration: driver=hub slots=4 speed=480Mbit/s
*-usb
description: Bluetooth wireless interface
vendor: Atheros Communications, Inc.
physical id: 1
bus info: usb@2:1
version: 0.01
capabilities: bluetooth usb-2.01
configuration: driver=btusb maxpower=100mA speed=12Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 4.15.0-20-generic xhci-hcd
physical id: 1
bus info: usb@3
logical name: usb3
version: 4.15
capabilities: usb-3.00
configuration: driver=hub slots=4 speed=5000Mbit/s
*-storage
description: SATA controller
product: FCH SATA Controller [AHCI mode]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 11
bus info: pci@0000:00:11.0
version: 4b
width: 32 bits
clock: 66MHz
capabilities: storage pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=32
resources: irq:4 ioport:f140(size=8) ioport:f130(size=4)
ioport:f120(size=8) ioport:f110(size=4) ioport:f100(size=16)
memory:feb6d000-feb6d3ff
*-usb:1
description: USB controller
product: FCH USB EHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 12
bus info: pci@0000:00:12.0
version: 49
width: 32 bits
clock: 66MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=32
resources: irq:11 memory:feb6c000-feb6c0ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 4.15.0-20-generic ehci_hcd
physical id: 1
bus info: usb@1
logical name: usb1
version: 4.15
capabilities: usb-2.00
configuration: driver=hub slots=2 speed=480Mbit/s
*-usb
description: USB hub
vendor: Advanced Micro Devices, Inc.
physical id: 1
bus info: usb@1:1
version: 0.18
capabilities: usb-2.00
configuration: driver=hub maxpower=100mA slots=4
speed=480Mbit/s
*-usb:0
description: Video
product: Integrated_Webcam_HD
vendor: CN0F08KGLOG0082BA075A02
physical id: 1
bus info: usb@1:1.1
version: 52.68
serial: 200901010001
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA
speed=480Mbit/s
*-usb:1
description: Human interface device
product: Touchscreen
vendor: ELAN
physical id: 2
bus info: usb@1:1.2
version: 57.12
capabilities: usb-2.00
configuration: driver=usbhid maxpower=100mA
speed=12Mbit/s
*-usb:2
description: Generic USB device
product: USB2.0-CRW
vendor: Generic
physical id: 3
bus info: usb@1:1.3
version: 39.60
serial: 20100201396000000
capabilities: usb-2.00
configuration: driver=rtsx_usb maxpower=500mA
speed=480Mbit/s
*-usb:3
description: Mass storage device
product: USB 2.0 FD
vendor: PNY Technologies
physical id: 4
bus info: usb@1:1.4
logical name: scsi2
version: 11.00
serial: AD48HD08000002871
capabilities: usb-2.00 scsi emulated scsi-host
configuration: driver=usb-storage maxpower=200mA
speed=480Mbit/s
*-disk
description: SCSI Disk
product: USB 2.0 FD
vendor: PNY
physical id: 0.0.0
bus info: scsi@2:0.0.0
logical name: /dev/sdb
logical name: /cdrom
version: 1100
serial: AA00000000000485
size: 15GiB (16GB)
capabilities: removable
configuration: ansiversion=4 logicalsectorsize=512
mount.fstype=iso9660
mount.options=ro,noatime,nojoliet,check=s,map=n,blocksize=2048 sectorsize=512
state=mounted
*-medium
physical id: 0
logical name: /dev/sdb
logical name: /cdrom
size: 15GiB (16GB)
capabilities: partitioned partitioned:dos
configuration: mount.fstype=iso9660
mount.options=ro,noatime,nojoliet,check=s,map=n,blocksize=2048
signature=1482d141 state=mounted
*-volume
description: Windows FAT volume
vendor: mkfs.fat
physical id: 2
logical name: /dev/sdb2
version: FAT12
serial: 044e-ac17
size: 15EiB
capabilities: primary boot fat initialized
configuration: FATs=2 filesystem=fat
*-serial
description: SMBus
product: FCH SMBus Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14
bus info: pci@0000:00:14.0
version: 4b
width: 32 bits
clock: 66MHz
configuration: driver=piix4_smbus latency=0
resources: irq:0
*-isa
description: ISA bridge
product: FCH LPC Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14.3
bus info: pci@0000:00:14.3
version: 11
width: 32 bits
clock: 66MHz
capabilities: isa bus_master
configuration: latency=0
*-pci:1
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 101
bus info: pci@0000:00:02.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:2
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 102
bus info: pci@0000:00:03.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:3
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 103
bus info: pci@0000:00:09.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:4
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 104
bus info: pci@0000:00:18.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:5
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 105
bus info: pci@0000:00:18.1
version: 00
width: 32 bits
clock: 33MHz
*-pci:6
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 106
bus info: pci@0000:00:18.2
version: 00
width: 32 bits
clock: 33MHz
*-pci:7
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 107
bus info: pci@0000:00:18.3
version: 00
width: 32 bits
clock: 33MHz
*-pci:8
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 108
bus info: pci@0000:00:18.4
version: 00
width: 32 bits
clock: 33MHz
configuration: driver=fam15h_power
resources: irq:0
*-pci:9
description: Host bridge
product: Advanced Micro Devices, Inc. [AMD]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 109
bus info: pci@0000:00:18.5
version: 00
width: 32 bits
clock: 33MHz
*-scsi:0
physical id: 1
logical name: scsi0
capabilities: emulated
*-disk
description: ATA Disk
product: TOSHIBA MQ01ABD1
vendor: Toshiba
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/sda
version: 3D
serial: 28HHTBRUT
size: 931GiB (1TB)
capabilities: gpt-1.00 partitioned partitioned:gpt
configuration: ansiversion=5
guid=9b216b98-417f-4309-b3f2-4d2ef82cc374 logicalsectorsize=512 sectorsize=4096
*-volume:0
description: Windows FAT volume
vendor: MSDOS5.0
physical id: 1
bus info: scsi@0:0.0.0,1
logical name: /dev/sda1
version: FAT32
serial: 6435-4b7a
size: 495MiB
capacity: 499MiB
capabilities: boot precious readonly hidden nomount fat
initialized
configuration: FATs=2 filesystem=fat label=ESP name=EFI
system partition
*-volume:1
description: reserved partition
vendor: Windows
physical id: 2
bus info: scsi@0:0.0.0,2
logical name: /dev/sda2
serial: bf7e2054-fab1-43e7-80f5-15f088082e2f
capacity: 127MiB
capabilities: nofs precious readonly hidden nomount
configuration: name=Microsoft reserved partition
*-volume:2
description: Windows NTFS volume
vendor: Windows
physical id: 3
bus info: scsi@0:0.0.0,3
logical name: /dev/sda3
logical name: /media/mint/OS
version: 3.1
serial: 3e016f63-f91e-5947-a7ed-8e885e7ce9ca
size: 916GiB
capacity: 916GiB
capabilities: ntfs initialized
configuration: clustersize=4096 created=2018-03-10 18:08:19
filesystem=ntfs label=OS mount.fstype=fuseblk
mount.options=rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096
name=Basic data partition state=mounted
*-volume:3
description: Windows NTFS volume
vendor: Windows
physical id: 4
bus info: scsi@0:0.0.0,4
logical name: /dev/sda4
version: 3.1
serial: 0806-480a
size: 879MiB
capacity: 906MiB
capabilities: boot precious readonly hidden nomount ntfs
initialized
configuration: clustersize=4096 created=2018-09-16 05:06:27
filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true
resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:4
description: Windows NTFS volume
vendor: Windows
physical id: 5
bus info: scsi@0:0.0.0,5
logical name: /dev/sda5
version: 3.1
serial: f648-b5d7
size: 12GiB
capacity: 12GiB
capabilities: boot precious readonly hidden nomount ntfs
initialized
configuration: clustersize=4096 created=2018-03-10 21:10:57
filesystem=ntfs label=Image modified_by_chkdsk=true mounted_on_nt4=true
resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:5
description: Windows NTFS volume
vendor: Windows
physical id: 6
bus info: scsi@0:0.0.0,6
logical name: /dev/sda6
version: 3.1
serial: 5ccd-6bfa
size: 1082MiB
capacity: 1091MiB
capabilities: boot precious readonly hidden nomount ntfs
initialized
configuration: clustersize=4096 created=2018-03-10 20:46:02
filesystem=ntfs label=DELLSUPPORT modified_by_chkdsk=true mounted_on_nt4=true
resize_log_file=true state=dirty upgrade_on_mount=true
*-scsi:1
physical id: 2
logical name: scsi1
capabilities: emulated
*-cdrom
description: DVD-RAM writer
product: DVD+-RW GU90N
vendor: HL-DT-ST
physical id: 0.0.0
bus info: scsi@1:0.0.0
logical name: /dev/cdrom
logical name: /dev/cdrw
logical name: /dev/dvd
logical name: /dev/dvdrw
logical name: /dev/sr0
version: A1C3
capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
configuration: ansiversion=5 status=nodisc
*-battery
description: Nickel Cadmium Battery
product: DELL 991XP7B
vendor: LGC-LGC2.80
physical id: 1
serial: 57474
slot: Location of the battery
capacity: 41440mWh
configuration: voltage=14.8V
Step to reproduce:
Note: I discovered this defect when trying to load a Live image of Mint 19.1.
I've duplicated it using Ubuntu and Xubuntu. I'm logging it here because Ubuntu
is the "base" codebase.
1. I boot from my USB drive. Usually, the UI loads, but sometimes I only get
a blank screen.
2. Connect to Wifi.
3. After using the OS for a while, everything freezes. The mouse and
keyboard inputs don't work.
4. This happens every time.
What I expected to happen: the UI and everything doesn't freeze. :-)
More info: I reported this problem here:
https://www.linuxquestions.org/questions/linux-mint-84/problems-with-xfce-19-1-live-us-4175644671/
There might be some useful info here.
I'll be happy to assist, test or answer questions about this issue.
I suspect that this is related to the Desktop env. When I run
Lubuntu, it works well. I've tested LXLE 16.04 (same Ubuntu version)
and it works well also.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810064/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
