Hi all, Just wanted to add my experience with this. I also have found that my Synaptics touchpad becomes unresponsive after waking from a suspend. It isn't restored by a modprobe -r psmouse / modprobe psmouse. The only thing that restores it is a shutdown (without -r option) followed by a fresh boot.
I noticed also that, when it is showing this unresponsive touchpad symptom, sudo cat /dev/input/event8 | hexdump produces nothing at all when i move my finger around on the touchpad (event8 is the touchpad in my system, as shown by /proc/bus/input/devices). Yet, doing: sudo cat /dev/input/event16 | hexdump (which is my usb wireless mouse) does produce output when I move my mouse around. I'm not very familiar with kernel, drivers, firmware, etc. I did think the bit about /dev/input/event8 was interesting though, but I'm not sure what to do with that information. If anyone is interested, please feel free to suggest a set of commands and their output you might want to see, or procedures to try. I hope this new data point is useful. Thanks in advance! Henry Some other things: henry@henry-gs65:~$ uname -a Linux henry-gs65 4.15.0-43-generic #46-Ubuntu SMP Thu Dec 6 14:45:28 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux henry@henry-gs65:~$ sudo lshw | head -n 25 henry-gs65 description: Notebook product: GS65 Stealth Thin 8RF (16Q2.1) vendor: Micro-Star International Co., Ltd. version: REV:1.0 serial: 9S716Q211405ZI8000083 width: 64 bits capabilities: smbios-3.1 dmi-3.1 smp vsyscall32 configuration: boot=normal chassis=notebook family=GS sku=16Q2.1 uuid=FCEFF7B9-5244-47ED-B96D-2A2CF506C220 *-core description: Motherboard product: MS-16Q2 vendor: Micro-Star International Co., Ltd. physical id: 0 version: REV:1.0 serial: BSS-0123456789 slot: Default string *-firmware description: BIOS vendor: American Megatrends Inc. physical id: 1 version: E16Q2IMS.110 date: 10/08/2018 size: 64KiB capacity: 15MiB henry@henry-gs65:~$ grep -B 1 -A 10 Synaptics /proc/bus/input/devices I: Bus=0011 Vendor=0002 Product=0001 Version=0000 N: Name="PS/2 Synaptics TouchPad" P: Phys=isa0060/serio1/input0 S: Sysfs=/devices/platform/i8042/serio1/input/input34 U: Uniq= H: Handlers=mouse0 event8 B: PROP=1 B: EV=7 B: KEY=70000 0 0 0 0 B: REL=3 henry@henry-gs65:~$ journalctl -b 0 | grep -i touchpad | grep kernel Jan 06 21:02:58 henry-gs65 kernel: psmouse serio1: synaptics: Your touchpad (PNP: SYN150d SYN1500 SYN0002 PNP0f13) says it can support a different bus. If i2c-hid and hid-rmi are not used, you might want to try setting psmouse.synaptics_intertouch to 1 and report this to linux-in...@vger.kernel.org. Jan 06 21:02:58 henry-gs65 kernel: psmouse serio1: synaptics: Touchpad model: 1, fw: 8.16, id: 0x1e2b1, caps: 0xf00123/0x840300/0x12e800/0x400000, board id: 3414, fw id: 2667658 Jan 06 21:02:58 henry-gs65 kernel: input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input6 Jan 09 19:40:09 henry-gs65 kernel: psmouse serio1: synaptics: Your touchpad (PNP: SYN150d SYN1500 SYN0002 PNP0f13) says it can support a different bus. If i2c-hid and hid-rmi are not used, you might want to try setting psmouse.synaptics_intertouch to 1 and report this to linux-in...@vger.kernel.org. Jan 09 19:40:09 henry-gs65 kernel: psmouse serio1: synaptics: Touchpad model: 1, fw: 8.16, id: 0x1e2b1, caps: 0xf00123/0x840300/0x12e800/0x400000, board id: 3414, fw id: 2667658 Jan 09 19:40:09 henry-gs65 kernel: input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input24 Jan 09 19:43:16 henry-gs65 kernel: input: PS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input26 Jan 09 19:49:15 henry-gs65 kernel: input: PS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input28 Jan 09 20:15:08 henry-gs65 kernel: input: PS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input30 Jan 09 20:15:21 henry-gs65 kernel: psmouse serio1: synaptics: Your touchpad (PNP: SYN150d SYN1500 SYN0002 PNP0f13) says it can support a different bus. If i2c-hid and hid-rmi are not used, you might want to try setting psmouse.synaptics_intertouch to 1 and report this to linux-in...@vger.kernel.org. Jan 09 20:15:21 henry-gs65 kernel: psmouse serio1: synaptics: Touchpad model: 1, fw: 8.16, id: 0x1e2b1, caps: 0xf00123/0x840300/0x12e800/0x400000, board id: 3414, fw id: 2667658 Jan 09 20:15:21 henry-gs65 kernel: input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input32 Jan 09 20:30:49 henry-gs65 kernel: input: PS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input34 Jan 06 21:02:58 henry-gs65 kernel: psmouse serio1: synaptics: Your touchpad (PNP: SYN150d SYN1500 SYN0002 PNP0f13) says it can support a different bus. If i2c-hid and hid-rmi are not used, you might want to try setting psmouse.synaptics_intertouch to 1 and report this to linux-in...@vger.kernel.org. Jan 06 21:02:58 henry-gs65 kernel: psmouse serio1: synaptics: Touchpad model: 1, fw: 8.16, id: 0x1e2b1, caps: 0xf00123/0x840300/0x12e800/0x400000, board id: 3414, fw id: 2667658 Jan 06 21:02:58 henry-gs65 kernel: input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input6 Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event8) Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (**) SynPS/2 Synaptics TouchPad: Applying InputClass "libinput touchpad catchall" Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (II) Using input driver 'libinput' for 'SynPS/2 Synaptics TouchPad' Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (**) SynPS/2 Synaptics TouchPad: always reports core events Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (II) event8 - SynPS/2 Synaptics TouchPad: is tagged by udev as: Touchpad Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (II) event8 - SynPS/2 Synaptics TouchPad: device is a touchpad Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (II) event8 - SynPS/2 Synaptics TouchPad: device removed Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD, id 13) Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (**) SynPS/2 Synaptics TouchPad: (accel) selected scheme none/0 Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000 Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4 Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (II) event8 - SynPS/2 Synaptics TouchPad: is tagged by udev as: Touchpad Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (II) event8 - SynPS/2 Synaptics TouchPad: device is a touchpad Jan 06 21:03:02 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse0) Jan 06 21:03:10 henry-gs65 /usr/lib/gdm3/gdm-x-session[1074]: (II) event8 - SynPS/2 Synaptics TouchPad: device removed Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event8) Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (**) SynPS/2 Synaptics TouchPad: Applying InputClass "libinput touchpad catchall" Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (II) Using input driver 'libinput' for 'SynPS/2 Synaptics TouchPad' Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (**) SynPS/2 Synaptics TouchPad: always reports core events Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (II) event8 - SynPS/2 Synaptics TouchPad: is tagged by udev as: Touchpad Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (II) event8 - SynPS/2 Synaptics TouchPad: device is a touchpad Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (II) event8 - SynPS/2 Synaptics TouchPad: device removed Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD, id 13) Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (**) SynPS/2 Synaptics TouchPad: (accel) selected scheme none/0 Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000 Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4 Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (II) event8 - SynPS/2 Synaptics TouchPad: is tagged by udev as: Touchpad Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (II) event8 - SynPS/2 Synaptics TouchPad: device is a touchpad Jan 06 21:03:11 henry-gs65 /usr/lib/gdm3/gdm-x-session[1549]: (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse0) ... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1791427 Title: Touchpad and/or trackpoint stop working after S3 suspend on Lenovo X1 Carbon 6th Status in linux package in Ubuntu: Triaged Bug description: Ubuntu 18.04.1 Terminology in case we use different terms: touchpad - just the rectangular touch-sensitive surface below the keyboard (xinput lists it as Synaptics TM3288-011) trackpoint - the red thingy built into the keyboard + 3 physical buttons below the keyboard (trackpoint and buttons are integrated together; listed in xinput as TPPS/2 Elan TrackPoint) On September 7th, 2018, Lenovo has issued a BIOS update (v1.30), which enables proper S3 deep sleep state - users no longer have to patch DSDT tables to get it. It can be enabled in the BIOS settings. In X1 carbon 6th generation models that have NFC, when laptop wakes from suspend by opening the lid, in most cases both touchpad and trackpoint stop working completely. They are also no longer listed when running xinput command. Sometimes just one of them stops working, usually the trackpoint. In some rare cases it is possible to bring them back by using these commands: echo -n none > /sys/devices/platform/i8042/serio1/drvctl echo -n reconnect > /sys/devices/platform/i8042/serio1/drvctl rmmod psmouse modprobe psmouse These worked properly when waking up from S2Idle sleep state (had these in a script that runs after waking the machine from suspend), but with S3 deep sleep these rarely work and the only way to bring back touchpad and/or trackpoint is turning off the machine and turning it on (restart does not help). I could not find any pattern that would show when the input devices stop working or start working again using the commands mentioned above. It's completely random from my perspective. This is happening on the standard issue 4.15.0-33-generic kernel that shipped with my Ubuntu 18.04 (with updates), as well as with newer mainline kernels, such as the newest point versions of 4.17, 4.18 and 4.19 RC2. This happens regardless of whether "blacklist i2c_i801" is commented out in /etc/modprobe.d/blacklist.conf or not. It happens regardless of whether "psmouse.synaptics_intertouch=1" is passed as grub parameter. Presence of TLP does not make it better, nor worse. It appears that non-NFC models are not affected. I know at least one Arch Linux user who has the exact same model, but without this issue. I'm using synaptics driver (no libinput installed), he uses libinput and doesn't have synaptics, if that information is of any use. Libinput does not seem to help. This forum thread also has more details from users who updated their BIOS to get S3 suspend: https://forums.lenovo.com/t5/Linux- Discussion/X1-Carbon-Gen-6-cannot-enter-deep-sleep-S3-state-aka- Suspend-to/td-p/3998182/page/27 Another related thread: https://bbs.archlinux.org/viewtopic.php?id=236367 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-33-generic 4.15.0-33.36 ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18 Uname: Linux 4.15.0-33-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: maciej 2651 F...m pulseaudio /dev/snd/controlC0: maciej 2651 F.... pulseaudio CurrentDesktop: i3 Date: Sat Sep 8 13:45:43 2018 HibernationDevice: RESUME=UUID=3116dcb0-d91e-4b2a-8166-43b7a9a9d36e InstallationDate: Installed on 2018-07-21 (49 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 13d3:56b2 IMC Networks Bus 001 Device 002: ID 04b4:0060 Cypress Semiconductor Corp. Wireless optical mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: LENOVO 20KH006KPB ProcFB: 0 EFI VGA 1 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash psmouse.synaptics_intertouch=1 vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.15.0-33-generic N/A linux-backports-modules-4.15.0-33-generic N/A linux-firmware 1.173.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/31/2018 dmi.bios.vendor: LENOVO dmi.bios.version: N23ET55W (1.30 ) dmi.board.asset.tag: Not Available dmi.board.name: 20KH006KPB dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN23ET55W(1.30):bd08/31/2018:svnLENOVO:pn20KH006KPB:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KH006KPB:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 6th dmi.product.name: 20KH006KPB dmi.product.version: ThinkPad X1 Carbon 6th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp