apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1812410/+attachment/5230379/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1812410
Title:
Intel x550 not negotiating to 10Gb on x299 chipset
Status in linux package in Ubuntu:
Confirmed
Bug description:
I am having an issue with this particular machine auto negotiating
10Gb. The onboard LOM will only negotiate to 1Gb. If I run `ethtool -s
<device> advertise 0x1000`, the machine will delink and then negotiate
to 10Gb and work as expecting. Rebooting the machine (or unplugging
network cable) will cause it to negotiate to 1G again resulting in
having to run the ethtool command again.
This is what I have tried:
Tried different cable from confirmed working machine that auto negotiates to
10Gb.
Tried upgrading ixgbe driver to latest (5.5.3)
Tried upgrading X550 firmware.
I put an Intel x540-T1 card in the machine and that card works properly and
negotiates to 10Gb automatically. Move the cable to the LOM x550, and it still
negotiates to 1Gb.
I also tried loading a live version of Fedora 29 (Kernel 4.18) with same
exact symptoms.
We have several other machine negotiating fine on the same exact
switch. I have tried those cables to test this problematic machine
with same result as above.
We have a machine that is pretty similar in hardware that is not
exhibiting this issue. It is an ASUS x99 motherboard, with the same
LOM Intel x550 card, running on 16.04.
The machine that is causing problems is an Asus x299 motherboard with
the Intel x550 LOM card running 18.04 (16.04 won't work on the x299
chipset for some reason). I have a suspicion that it could potentially
be related to the x299?
The only way I have been able to get this problematic machine to
negotiate to 10Gbps automatically is by plugging a cable directly from
the LOM x550 of the problematic machine to another machines 10Gb
network card. Doing that, the problematic machine will negotiate
properly to 10Gb.
I'm trying to find another 10Gb switch to test with to see if it could
be unique to this combination of switch and machine. However, I'm
reluctant to blame it on the switch since we have about several other
machine working perfectly fine on the switch (some with the same exact
x550 LOM).
Other notes:
https://serverfault.com/questions/949006/intel-x550-not-negotiating-to-10gb?noredirect=1#comment1233436_949006
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-12-14 (34 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
IwConfig:
enp179s0f1 no wireless extensions.
lo no wireless extensions.
enp179s0f0 no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-43-generic
root=UUID=7e94e4fd-ff67-46c2-9b58-3f7bb3840be4 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-43-generic N/A
linux-backports-modules-4.15.0-43-generic N/A
linux-firmware 1.173.3
RfKill:
Tags: bionic
Uname: Linux 4.15.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/30/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0905
dmi.board.asset.tag: Default string
dmi.board.name: WS X299 SAGE/10G
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0905:bd11/30/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnWSX299SAGE/10G:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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