** Changed in: linux (Ubuntu)
Status: In Progress => Incomplete
** Changed in: linux (Ubuntu)
Assignee: TJ (tj) => (unassigned)
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https://bugs.launchpad.net/bugs/1812758
Title:
Boot failure on Dell Precision 5820 with Intel Xeon W-2123 CPU
Status in linux package in Ubuntu:
Incomplete
Bug description:
So I'm trying to install Ubuntu 16.04.5 (happens on 18.04 as well) on a Dell
Precision 5820 with a GTX 1080 in it. These machines are lease refreshes.
I created a UEFI image of 16.04.5, selected "Install Ubuntu" and then
starts throwing a bunch of error messages stating
[33.192238] nouveau 0000:05:00.0: DRM: base-0: timeout
repeating over and over again. It never gets past this.
I tried the suggestions of adding "nomodeset" in grub when I'm
booting. It progresses a little further but hangs at "failed to start
Ubuntu Installation Service, please run journalctl to see what
failed". I can't see what failed as I can't get a prompt since nothing
is installed. I don't know where to go debug from here.
My computer boots to a black screen, what options do I have to fix it?
Graphics issues after/while installing Ubuntu 16.04/16.10 with NVIDIA
graphics
Ubuntu 16.04 Installation Issue Boots Into Black Screen or Freezes -
Nouveau/Nvidia Driver issue 1080ti
Ubuntu 16.04 installation blank screen
Ubuntu 16.04 unable to boot with GTX 1080
etc.
However, I tried Ubuntu 16.04.1 LTS and did NOT have the issues with
the video and was successfully able to install Ubuntu 16.04.1.
Unfortunately, 16.04.1 didn't support the integrated Intel i219-LM
network card. I tried 16.04.2, 16.04.3, 16.04.4 and they all exhibit
the same behavior as 16.04.5 with the video.
Just as a test, I installed 16.04.1, installed broadcom NIC (which was
successfully detected), and upgraded from 16.04.1 --> 16.04.5 with
apt-get and had no video issues after reboot (I didn't install the
video drivers), in addition, after it was upgraded to 16.04.5 the
Intel 219-LM drivers were added and would work. I have a workaround,
but it's REALLY annoying.
The kicker in this is that the Dell Precision 5810 worked 100%
correctly. Put the USB boot drive in, select the drive in UEFI to boot
and everything works out of the box.
I'm working on gathering more logs of this issue and testing different
kernel versions.
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