I have a convertible laptop from Acer. 
I Have a Wirele Mouse. from Xiaomi. It Works both with wireless dongle and with 
bluetooth. 
With dongle all is ok.
With bluetooth:
a) On Windows it works good;
b) ON Android it works good;
c) On linux, various distro (ubuntu, debian, Openasuse, Mint, Majaro, Cromium 
OS), my PC Doesn't see my mouse. 

It's strange.

Some info:

lsusb

Code:
 cicciocant@Spin-SP513-51:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
Bus 001 Device 004: ID 0bda:57f3 Realtek Semiconductor Corp. 
Bus 001 Device 003: ID 04f3:22bd Elan Microelectronics Corp. 
Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lsusb -v -d 0489:e0a3

Code:
Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai 
Couldn't open device, some information will be missing
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.01
  bDeviceClass          224 Wireless
  bDeviceSubClass         1 Radio Frequency
  bDeviceProtocol         1 Bluetooth
  bMaxPacketSize0        64
  idVendor           0x0489 Foxconn / Hon Hai
  idProduct          0xe0a3 
  bcdDevice            0.01
  iManufacturer           0 
  iProduct                0 
  iSerial                 0 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength          177
    bNumInterfaces          2
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0010  1x 16 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0000  1x 0 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0000  1x 0 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       1
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0009  1x 9 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0009  1x 9 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       2
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0011  1x 17 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0011  1x 17 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       3
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0019  1x 25 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0019  1x 25 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       4
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0021  1x 33 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0021  1x 33 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       5
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0031  1x 49 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0031  1x 49 bytes
        bInterval               1
dmesg | grep Bluetooth

[
Code:
    3.418376] Bluetooth: Core ver 2.22
[    3.418397] Bluetooth: HCI device and connection manager initialized
[    3.418401] Bluetooth: HCI socket layer initialized
[    3.418403] Bluetooth: L2CAP socket layer initialized
[    3.418410] Bluetooth: SCO socket layer initialized
[    5.305204] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    5.305207] Bluetooth: BNEP filters: protocol multicast
[    5.305212] Bluetooth: BNEP socket layer initialized
[   10.702546] Bluetooth: RFCOMM TTY layer initialized
[   10.702553] Bluetooth: RFCOMM socket layer initialized
[   10.702558] Bluetooth: RFCOMM ver 1.11
[  801.557920] Bluetooth: hci0: last event is not cmd complete (0x0f)
[  820.662872] Bluetooth: hci0: last event is not cmd complete (0x0f)
lsusb -v | grep -E '\<(Bus|iProduct|bDeviceClass|bDeviceProtocol)' 2>/dev/null

Code:
Couldn't open device, some information will be missing
Couldn't open device, some information will be missing
Couldn't open device, some information will be missing
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
  bDeviceClass            9 Hub
  bDeviceProtocol         3 
Couldn't open device, some information will be missing
  iProduct                2 
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
  bDeviceClass          255 Vendor Specific Class
Couldn't open device, some information will be missing
  bDeviceProtocol       255 Vendor Specific Protocol
  iProduct                2 
      (Bus Powered)
Bus 001 Device 004: ID 0bda:57f3 Realtek Semiconductor Corp. 
  bDeviceClass          239 Miscellaneous Device
  bDeviceProtocol         1 Interface Association
  iProduct                1 
      (Bus Powered)
Bus 001 Device 003: ID 04f3:22bd Elan Microelectronics Corp. 
  bDeviceClass            0 (Defined at Interface level)
  bDeviceProtocol         0 
  iProduct               14 
Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai 
  bDeviceClass          224 Wireless
  bDeviceProtocol         1 Bluetooth
  iProduct                0 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  bDeviceClass            9 Hub
  bDeviceProtocol         1 Single TT
  iProduct                2
hciconfig -a

Code:
hci0:   Type: Primary  Bus: USB
        BD Address: 94:53:30:B8:27:EC  ACL MTU: 1024:8  SCO MTU: 50:8
        UP RUNNING 
        RX bytes:1644 acl:0 sco:0 events:84 errors:0
        TX bytes:4927 acl:0 sco:0 commands:69 errors:0
        Features: 0xff 0xfe 0x8f 0xfe 0xd8 0x3f 0x5b 0x87
        Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 
        Link policy: RSWITCH HOLD SNIFF 
        Link mode: SLAVE ACCEPT 
        Name: 'Spin-SP513-51'
        Class: 0x1c0000
        Service Classes: Rendering, Capturing, Object Transfer
        Device Class: Miscellaneous, 
        HCI Version: 4.1 (0x7)  Revision: 0x0
        LMP Version: 4.1 (0x7)  Subversion: 0x25a
        Manufacturer: Qualcomm (29)
hcitool dev

Code:
Devices:
        hci0    94:53:30:B8:27:EC
hciconfig hci0 piscan 

Code:
Scanning ...

In UBUNTU I tried with this Kernel:
 4.18.0.14.15
 4.20.7-042007.201902061234
 5.0.0-050000rc5.201902032230

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1539852

Title:
  Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects
  dozen

Status in linux package in Ubuntu:
  Expired

Bug description:
  Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects
  dozen which is probably all bluetooth devices on this floor of this
  apartment house.

  I have no idea what Bluetooth chipset I have, the only information I
  found with googling and various system information tools is "realtek".
  I am hoping that either Apport includes that information or you could
  tell me how do I dig out that information.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.3.0-7-generic 4.3.0-7.18
  ProcVersionSignature: Ubuntu 4.3.0-7.18-generic 4.3.3
  Uname: Linux 4.3.0-7-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.4-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mikaela    1961 F.... pulseaudio
   /dev/snd/controlC1:  mikaela    1961 F.... pulseaudio
  CurrentDesktop: MATE
  Date: Sat Jan 30 09:38:26 2016
  HibernationDevice: RESUME=UUID=431ec214-73ef-4058-b283-5721bb5a45d2
  InstallationDate: Installed on 2015-12-12 (48 days ago)
  InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Alpha amd64 
(20151212)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp. 
   Bus 001 Device 002: ID 13d3:3414 IMC Networks 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X550JX
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-7-generic.efi.signed 
root=UUID=ab0e7270-40bc-4a68-a541-59fd96690354 ro rw acpi_osi=
  RelatedPackageVersions:
   linux-restricted-modules-4.3.0-7-generic N/A
   linux-backports-modules-4.3.0-7-generic  N/A
   linux-firmware                           1.155
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550JX.209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550JX
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550JX.209:bd10/31/2015:svnASUSTeKCOMPUTERINC.:pnX550JX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550JX
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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