Ali Geyik, could you please provide the full computer model as noted on
the sticker (ex. HP Pavilion g6-2311nr Notebook PC)?
** This bug is no longer a duplicate of bug 1088829
8086:1e31 USB devices not detected in USB 3.0 ports
** Changed in: linux (Ubuntu)
Status: Expired => Incomplete
** Tags added: needs-full-computer-model
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https://bugs.launchpad.net/bugs/1155002
Title:
External USB drive not detected in USB 3.0 port
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
~$ sudo dmesg | tail -n 25
[ 3789.768011] ACPI Error: Region SystemCMOS (ID=5) has no handler
(20110623/exfldio-292)
[ 3789.768017] ACPI Error: Method parse/execution failed
[\_SB_.PCI0.LPCB.EC0_._Q33] (Node ffff880251855348), AE_NOT_EXIST
(20110623/psparse-536)
[ 3946.344307] init: teamviewerd main process (1541) killed by KILL signal
[ 5320.840440] xhci_hcd 0000:00:14.0: Timeout while waiting for address
device command
[ 5321.044166] xhci_hcd 0000:00:14.0: ERROR no room on ep ring
[ 5321.044184] xhci_hcd 0000:00:14.0: ERR: No room for command on command ring
[ 5321.247865] usb 4-2: device not accepting address 2, error -12
[ 5321.247893] xhci_hcd 0000:00:14.0: ERROR no room on ep ring
[ 5321.247897] xhci_hcd 0000:00:14.0: ERR: No room for command on command ring
[ 5321.247905] xhci_hcd 0000:00:14.0: ERROR no room on ep ring
[ 5321.247908] xhci_hcd 0000:00:14.0: ERR: No room for command on command ring
[ 5321.247913] hub 4-0:1.0: couldn't allocate port 2 usb_device
[ 5323.596362] xhci_hcd 0000:00:14.0: ERROR no room on ep ring
[ 5323.596375] xhci_hcd 0000:00:14.0: ERR: No room for command on command ring
[ 5343.566306] xhci_hcd 0000:00:14.0: Timeout while waiting for stop endpoint
command
[ 5443.009187] xhci_hcd 0000:00:14.0: ERROR Transfer event for disabled
endpoint or incorrect stream ring
[ 5449.914782] xhci_hcd 0000:00:14.0: ERROR no room on ep ring
[ 5449.914786] xhci_hcd 0000:00:14.0: ERR: No room for command on command ring
[ 5449.914800] hub 4-0:1.0: couldn't allocate port 2 usb_device
[ 5452.379105] xhci_hcd 0000:00:14.0: ERROR no room on ep ring
[ 5452.379113] xhci_hcd 0000:00:14.0: ERR: No room for command on command ring
[ 5472.349144] xhci_hcd 0000:00:14.0: Timeout while waiting for stop endpoint
command
[ 5672.464945] xhci_hcd 0000:00:14.0: ERROR no room on ep ring
[ 5672.464953] xhci_hcd 0000:00:14.0: ERR: No room for command on command ring
[ 5672.464958] hub 4-0:1.0: couldn't allocate port 2 usb_device
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-38-generic 3.2.0-38.61
ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37
Uname: Linux 3.2.0-38-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: administrator 3295 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xc3610000 irq 47'
Mixer name : 'Intel PantherPoint HDMI'
Components : 'HDA:111d76d9,103c183e,00100107
HDA:80862806,80860101,00100000'
Controls : 22
Simple ctrls : 10
Date: Thu Mar 14 10:41:42 2013
HibernationDevice: RESUME=UUID=b704ab08-9907-4a5e-9306-1107a03c67b9
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
MarkForUpload: True
ProcFB:
0 inteldrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-38-generic
root=UUID=3c7db1ac-b267-4530-b565-050af0a89fed ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.2.0-38-generic N/A
linux-backports-modules-3.2.0-38-generic N/A
linux-firmware 1.79.1
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/03/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 183E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 56.16
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.08:bd05/03/2012:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr079B100000005620000000000:rvnHewlett-Packard:rn183E:rvr56.16:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 079B100000005620000000000
dmi.sys.vendor: Hewlett-Packard
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