Public bug reported:
Touchpad is not working.
I've run "sudo apt update", run "sudo apt dist-upgrade" and rebooted.
Problem still exists.
When I run "cat /proc/bus/input/devices", the touchpad is not listed.
I ran "ubuntu-bug linux".
$ lsb_release -rd
Description: Ubuntu 18.04.2 LTS
Release: 18.04
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-46-generic 4.15.0-46.49
ProcVersionSignature: Ubuntu 4.15.0-46.49-generic 4.15.18
Uname: Linux 4.15.0-46-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mike 1509 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 21 07:26:01 2019
HibernationDevice: RESUME=UUID=43c674f8-b23d-4a8f-b188-d60f44b8b754
InstallationDate: Installed on 2019-02-14 (34 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Dell Inc. XPS 13 9370
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-46-generic
root=UUID=faf516f1-21f1-41b1-8fe6-0454c10f66d0 ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-46-generic N/A
linux-backports-modules-4.15.0-46-generic N/A
linux-firmware 1.173.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/14/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.8.1
dmi.board.name: 0H6H3J
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.8.1:bd02/14/2019:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H6H3J:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
** Attachment added: "Output of "cat /proc/bus/input/devices""
https://bugs.launchpad.net/bugs/1821068/+attachment/5247962/+files/devices.log
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https://bugs.launchpad.net/bugs/1821068
Title:
Touchpad not detected on Dell XPS 13 model 9370
Status in linux package in Ubuntu:
New
Bug description:
Touchpad is not working.
I've run "sudo apt update", run "sudo apt dist-upgrade" and rebooted.
Problem still exists.
When I run "cat /proc/bus/input/devices", the touchpad is not listed.
I ran "ubuntu-bug linux".
$ lsb_release -rd
Description: Ubuntu 18.04.2 LTS
Release: 18.04
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-46-generic 4.15.0-46.49
ProcVersionSignature: Ubuntu 4.15.0-46.49-generic 4.15.18
Uname: Linux 4.15.0-46-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mike 1509 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 21 07:26:01 2019
HibernationDevice: RESUME=UUID=43c674f8-b23d-4a8f-b188-d60f44b8b754
InstallationDate: Installed on 2019-02-14 (34 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
MachineType: Dell Inc. XPS 13 9370
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-46-generic
root=UUID=faf516f1-21f1-41b1-8fe6-0454c10f66d0 ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-46-generic N/A
linux-backports-modules-4.15.0-46-generic N/A
linux-firmware 1.173.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/14/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.8.1
dmi.board.name: 0H6H3J
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.8.1:bd02/14/2019:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H6H3J:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.sys.vendor: Dell Inc.
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