Maybe understanding how the configuration:interface:altsetting:endpoint is arranged on this usb device is helpful.
Could you please collect 2 logs: 1st: sudo su;cat /sys/kernel/debug/usb/devices > devices.txt 2nd: lsusb -d 0e41:414d -v > lsusb-v.txt Then upload these two logs. thx. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1790595 Title: Line 6 POD HD500 driver fault Status in linux package in Ubuntu: Confirmed Bug description: Release: DISTRIB_ID=Ubuntu DISTRIB_RELEASE=18.04 DISTRIB_CODENAME=bionic DISTRIB_DESCRIPTION="Ubuntu 18.04.1 LTS" NAME="Ubuntu" VERSION="18.04.1 LTS (Bionic Beaver)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.1 LTS" VERSION_ID="18.04" HOME_URL="https://www.ubuntu.com/"; SUPPORT_URL="https://help.ubuntu.com/"; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"; VERSION_CODENAME=bionic UBUNTU_CODENAME=bionic uname: Linux GSLM 4.15.0-33-lowlatency #36-Ubuntu SMP PREEMPT Wed Aug 15 17:20:28 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux lspci -vnvn https://pastebin.com/7KM9bybk dmesg: usb 1-5: new high-speed USB device number 6 using xhci_hcd [ 44.208541] usb 1-5: config 1 interface 1 altsetting 0 bulk endpoint 0x1 has invalid maxpacket 64 [ 44.208548] usb 1-5: config 1 interface 1 altsetting 0 bulk endpoint 0x81 has invalid maxpacket 64 [ 44.209063] usb 1-5: New USB device found, idVendor=0e41, idProduct=414d [ 44.209068] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 44.209072] usb 1-5: Product: POD HD500 [ 44.209076] usb 1-5: Manufacturer: Line 6 [ 44.209992] snd_usb_podhd 1-5:1.0: Line 6 POD HD500 found [ 44.210969] snd_usb_podhd 1-5:1.0: Line 6 POD HD500 now attached [ 44.211283] snd_usb_podhd 1-5:1.1: Line 6 POD HD500 found [ 44.211289] usb 1-5: selecting invalid altsetting 1 [ 44.211292] snd_usb_podhd 1-5:1.1: set_interface failed [ 44.211304] snd_usb_podhd 1-5:1.1: Line 6 POD HD500 now disconnected [ 44.211317] snd_usb_podhd: probe of 1-5:1.1 failed with error -22 [ 69.605987] nvidia-modeset: Allocated GPU:0 (GPU-a23356f9-937a-4843-a3cc-da12769e0681) @ PCI:0000:01:00.0 [ 69.606386] nvidia-modeset: Freed GPU:0 (GPU-a23356f9-937a-4843-a3cc-da12769e0681) @ PCI:0000:01:00.0 [ 153.206595] usb 1-5: USB disconnect, device number 6 [ 153.207101] snd_usb_podhd 1-5:1.0: Line 6 POD HD500 now disconnected [ 165.694350] usb 1-1: new high-speed USB device number 7 using xhci_hcd [ 165.842687] usb 1-1: config 1 interface 1 altsetting 0 bulk endpoint 0x1 has invalid maxpacket 64 [ 165.842693] usb 1-1: config 1 interface 1 altsetting 0 bulk endpoint 0x81 has invalid maxpacket 64 [ 165.843146] usb 1-1: New USB device found, idVendor=0e41, idProduct=414d [ 165.843147] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 165.843149] usb 1-1: Product: POD HD500 [ 165.843150] usb 1-1: Manufacturer: Line 6 [ 165.843800] snd_usb_podhd 1-1:1.0: Line 6 POD HD500 found [ 165.844514] snd_usb_podhd 1-1:1.0: Line 6 POD HD500 now attached [ 165.844740] snd_usb_podhd 1-1:1.1: Line 6 POD HD500 found [ 165.844742] usb 1-1: selecting invalid altsetting 1 [ 165.844743] snd_usb_podhd 1-1:1.1: set_interface failed [ 165.844747] snd_usb_podhd 1-1:1.1: Line 6 POD HD500 now disconnected [ 165.844752] snd_usb_podhd: probe of 1-1:1.1 failed with error -22 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CurrentDesktop: KDE DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-07-03 (63 days ago) InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: ASUSTeK COMPUTER INC. N501VW NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-33-lowlatency root=UUID=d7f11886-eed1-4644-ac54-ada42c063889 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-33.36-lowlatency 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-33-lowlatency N/A linux-backports-modules-4.15.0-33-lowlatency N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-33-lowlatency x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/28/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N501VW.304 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N501VW dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN501VW.304:bd11/28/2016:svnASUSTeKCOMPUTERINC.:pnN501VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN501VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: N dmi.product.name: N501VW dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CurrentDesktop: KDE DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-07-03 (66 days ago) InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: linux (not installed) Tags: bionic Uname: Linux 4.19.0-041900rc2-lowlatency x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.15.0-33-lowlatency. ApportVersion: 2.20.9-0ubuntu7 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: gsl 865 F.... pulseaudio /dev/snd/controlC0: gsl 865 F.... pulseaudio Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xefebc000 irq 24' Mixer name : 'SigmaTel STAC9200' Components : 'HDA:83847690,10280201,00102201' Controls : 22 Simple ctrls : 8 Card1.Amixer.info: Card hw:1 'PODHD500'/'Line 6 POD HD500 at USB 1-7:1.0' Mixer name : '' Components : '' Controls : 3 Simple ctrls : 3 CurrentDesktop: LXDE DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=4d51da01-6bae-42ca-b901-fa71d63dceee InstallationDate: Installed on 2018-09-10 (0 days ago) InstallationMedia: Lubuntu 18.04 LTS "Bionic Beaver" - Release i386 (20180426) MachineType: Dell Inc. Latitude D430 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-33-lowlatency root=UUID=c6f3a75a-b5fb-4209-9504-99c8b77e45b2 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-33.36-lowlatency 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-33-lowlatency N/A linux-backports-modules-4.15.0-33-lowlatency N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-33-lowlatency i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/04/2010 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0XW738 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA09:bd01/04/2010:svnDellInc.:pnLatitudeD430:pvr:rvnDellInc.:rn0XW738:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D430 dmi.sys.vendor: Dell Inc. --- ProblemType: Bug AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.18.0-17-generic. ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: gsl 1322 F.... pulseaudio /dev/snd/controlC0: gsl 1322 F.... pulseaudio Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xa4318000 irq 139' Mixer name : 'Realtek ALC3204' Components : 'HDA:10ec0236,1028086f,00100002 HDA:8086280b,80860101,00100000' Controls : 56 Simple ctrls : 18 Card1.Amixer.info: Card hw:1 'PODHD500'/'Line 6 POD HD500 at USB 1-1:1.0' Mixer name : '' Components : '' Controls : 3 Simple ctrls : 3 CurrentDesktop: LXDE DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-04-06 (7 days ago) InstallationMedia: Lubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) MachineType: Dell Inc. G3 3579 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-17-generic root=UUID=a1e4dcb8-3954-4c56-a016-cb5fadb4608b ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-17.18~18.04.1-generic 4.18.20 RelatedPackageVersions: linux-restricted-modules-4.18.0-17-generic N/A linux-backports-modules-4.18.0-17-generic N/A linux-firmware 1.173.3 Tags: bionic Uname: Linux 4.18.0-17-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/01/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.1 dmi.board.name: 05K0D2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd11/01/2018:svnDellInc.:pnG33579:pvr:rvnDellInc.:rn05K0D2:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: GSeries dmi.product.name: G3 3579 dmi.product.sku: 086F dmi.sys.vendor: Dell Inc. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.18.0-19-generic. ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 Card0.Amixer.info: Card hw:0 'I82801AAICH'/'Intel 82801AA-ICH with AD1980 at irq 21' Mixer name : 'Analog Devices AD1980' Components : 'AC97a:41445370' Controls : 46 Simple ctrls : 32 Card1.Amixer.info: Card hw:1 'PODHD500'/'Line 6 POD HD500 at USB 1-1:1.0' Mixer name : '' Components : '' Controls : 3 Simple ctrls : 3 Card2.Amixer.info: Card hw:2 'PODHD500_1'/'Line 6 POD HD500 at USB 1-1:1.1' Mixer name : '' Components : '' Controls : 3 Simple ctrls : 3 CurrentDesktop: LXDE DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-04-16 (0 days ago) InstallationMedia: Lubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) IwConfig: enp0s3 no wireless extensions. lo no wireless extensions. Lsusb: Bus 001 Device 003: ID 0e41:414d Line6, Inc. Pod HD500 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: innotek GmbH VirtualBox Package: linux (not installed) ProcFB: 0 vboxdrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-19-generic root=UUID=b394a298-f7ca-42cc-83cb-d70457cb94ba ro quiet splash ProcVersionSignature: Ubuntu 4.18.0-19.20~lp1790595-generic 4.18.20 RelatedPackageVersions: linux-restricted-modules-4.18.0-19-generic N/A linux-backports-modules-4.18.0-19-generic N/A linux-firmware 1.173 RfKill: StagingDrivers: vboxvideo Tags: bionic staging Uname: Linux 4.18.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.family: Virtual Machine dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1790595/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
