apport information
** Tags added: apport-collected
** Description changed:
My Lenovo ideapad 330 laptop with Ubuntu 18.04 sounds works fine
initially. However, when I close it down (to sleep) and then return,
all the sound disappears. The only way to get back the sound is to
restart the laptop. The issue seem to start after a recent automatic
update.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-48.51-generic 4.15.18
Uname: Linux 4.15.0-48-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rickodesea 1545 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu May 2 22:49:12 2019
InstallationDate: Installed on 2019-03-28 (36 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1139 F.... pulseaudio
rickodesea 1545 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 7XCN29WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 330-15IGM
dmi.modalias:
dmi:bvnLENOVO:bvr7XCN29WW:bd12/18/2018:svnLENOVO:pn81D1:pvrLenovoideapad330-15IGM:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad330-15IGM:
dmi.product.family: ideapad 330-15IGM
dmi.product.name: 81D1
dmi.product.version: Lenovo ideapad 330-15IGM
dmi.sys.vendor: LENOVO
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.6
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: rickodesea 1519 F.... pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2019-03-28 (37 days ago)
+ InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
+ MachineType: LENOVO 81D1
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-47-generic
root=UUID=a88315b7-573d-4436-b91a-79b15c95e85c ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-47.50-generic 4.15.18
+ RelatedPackageVersions:
+ linux-restricted-modules-4.15.0-47-generic N/A
+ linux-backports-modules-4.15.0-47-generic N/A
+ linux-firmware 1.173.5
+ Tags: bionic
+ Uname: Linux 4.15.0-47-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/18/2018
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: 7XCN29WW
+ dmi.board.asset.tag: NO Asset Tag
+ dmi.board.name: LNVNB161216
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0J40700 WIN
+ dmi.chassis.asset.tag: NO Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Lenovo ideapad 330-15IGM
+ dmi.modalias:
dmi:bvnLENOVO:bvr7XCN29WW:bd12/18/2018:svnLENOVO:pn81D1:pvrLenovoideapad330-15IGM:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad330-15IGM:
+ dmi.product.family: ideapad 330-15IGM
+ dmi.product.name: 81D1
+ dmi.product.version: Lenovo ideapad 330-15IGM
+ dmi.sys.vendor: LENOVO
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1827460/+attachment/5261394/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1827460
Title:
[Lenovo IdeaPad 330-15IGM] No sound at all after resuming from sleep
in kernel 4.15.0-48.51-generic (but v4.15.0-47.50 works).
Status in linux package in Ubuntu:
Confirmed
Bug description:
My Lenovo ideapad 330 laptop with Ubuntu 18.04 sounds works fine
initially. However, when I close it down (to sleep) and then return,
all the sound disappears. The only way to get back the sound is to
restart the laptop. The issue seem to start after a recent automatic
update.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-48.51-generic 4.15.18
Uname: Linux 4.15.0-48-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rickodesea 1545 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu May 2 22:49:12 2019
InstallationDate: Installed on 2019-03-28 (36 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1139 F.... pulseaudio
rickodesea 1545 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 7XCN29WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 330-15IGM
dmi.modalias:
dmi:bvnLENOVO:bvr7XCN29WW:bd12/18/2018:svnLENOVO:pn81D1:pvrLenovoideapad330-15IGM:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad330-15IGM:
dmi.product.family: ideapad 330-15IGM
dmi.product.name: 81D1
dmi.product.version: Lenovo ideapad 330-15IGM
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rickodesea 1519 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-03-28 (37 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
MachineType: LENOVO 81D1
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-47-generic
root=UUID=a88315b7-573d-4436-b91a-79b15c95e85c ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-47.50-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-47-generic N/A
linux-backports-modules-4.15.0-47-generic N/A
linux-firmware 1.173.5
Tags: bionic
Uname: Linux 4.15.0-47-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/18/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 7XCN29WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 330-15IGM
dmi.modalias:
dmi:bvnLENOVO:bvr7XCN29WW:bd12/18/2018:svnLENOVO:pn81D1:pvrLenovoideapad330-15IGM:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad330-15IGM:
dmi.product.family: ideapad 330-15IGM
dmi.product.name: 81D1
dmi.product.version: Lenovo ideapad 330-15IGM
dmi.sys.vendor: LENOVO
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