apport information

** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/bugs/1828469/+attachment/5262875/+files/ProcCpuinfo.txt

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https://bugs.launchpad.net/bugs/1828469

Title:
  Touchpad does not work on Trekstor Primebook C13B

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  TrekStor Primebook C13B notebook appears to boot (Ubuntu 19.04) only when 
"noapic" is added to the kernel command line. Touchpad has an integrated 
fingerprint-reader and is detected as "i2c-SYNA3602:00" but does not work at 
all.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rober      1361 F.... pulseaudio
   /dev/snd/controlC1:  rober      1361 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 19.04
  InstallationDate: Installed on 2019-04-22 (17 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  MachineType: TREKSTOR Primebook C13B
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic 
root=UUID=d5915a80-bcac-46b7-ab8e-36e6b6d36162 ro noapic i2c-hid.debug=1 
hid.debug=1
  ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-13-generic N/A
   linux-backports-modules-5.0.0-13-generic  N/A
   linux-firmware                            1.178
  Tags:  disco
  Uname: Linux 5.0.0-13-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/21/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: CFALKSW02_BIOS_1.1.1
  dmi.board.asset.tag: Default string
  dmi.board.name: ALK_V03_CFALKSW02
  dmi.board.vendor: TS_weibu
  dmi.board.version: Default string
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 31
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrCFALKSW02_BIOS_1.1.1:bd11/21/2018:svnTREKSTOR:pnPrimebookC13B:pvrDefaultstring:rvnTS_weibu:rnALK_V03_CFALKSW02:rvrDefaultstring:cvnDefaultstring:ct31:cvrDefaultstring:
  dmi.product.family: Primebook
  dmi.product.name: Primebook C13B
  dmi.product.sku: CFALKSW02
  dmi.product.version: Default string
  dmi.sys.vendor: TREKSTOR

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