apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1829934/+attachment/5265435/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Package changed: linux (Ubuntu) => ubuntu
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https://bugs.launchpad.net/bugs/1829934
Title:
No Sound in Asus ZenBook UX333FN with Ubuntu 18.04
Status in Ubuntu:
Confirmed
Bug description:
I deleted the pre-installed Win 10 and did a fresh install of Ubuntu
18.04 in my Asus Zenbook UX333FN laptop last month. There has been no
sound since then through the speakers or headphones. There was sound
in Win 10.
The Ubuntu release is
Description: Ubuntu 18.04.2 LTS
Release: 18.04
The output of 'cat /proc/version_signature' is :
Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mugdha 4139 F.... pulseaudio
/dev/snd/pcmC0D0c: mugdha 4139 F...m pulseaudio
/dev/snd/pcmC0D0p: mugdha 4139 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-04-27 (24 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 13d3:56cb IMC Networks
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ZenBook UX333FN_UX333FN
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-20-generic
root=UUID=5f4994e7-eb45-4891-aa98-fb1bcf8f2c6c ro quiet splash
mem_sleep_default=deep vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
RelatedPackageVersions:
linux-restricted-modules-4.18.0-20-generic N/A
linux-backports-modules-4.18.0-20-generic N/A
linux-firmware 1.173.6
Tags: bionic
Uname: Linux 4.18.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/14/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX333FN.301
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX333FN
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX333FN.301:bd11/14/2018:svnASUSTeKCOMPUTERINC.:pnZenBookUX333FN_UX333FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX333FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX333FN_UX333FN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mugdha 4139 F.... pulseaudio
/dev/snd/pcmC0D0p: mugdha 4139 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-04-27 (24 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 13d3:56cb IMC Networks
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ZenBook UX333FN_UX333FN
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-20-generic
root=UUID=5f4994e7-eb45-4891-aa98-fb1bcf8f2c6c ro quiet splash
mem_sleep_default=deep vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
RelatedPackageVersions:
linux-restricted-modules-4.18.0-20-generic N/A
linux-backports-modules-4.18.0-20-generic N/A
linux-firmware 1.173.6
Tags: bionic
Uname: Linux 4.18.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/14/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX333FN.301
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX333FN
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX333FN.301:bd11/14/2018:svnASUSTeKCOMPUTERINC.:pnZenBookUX333FN_UX333FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX333FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX333FN_UX333FN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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