Public bug reported:
Expected behaviour:
I can enable bluetooth in the system settings, and pair with my other devices.
Actual behaviour:
Always displays as 'off' in the settings dialog, and won't turn on.
Bluetooth worked on the same machine with previous Ubuntu releases
(18.10) & no hardware changes.
"dmesg | grep -i bluetooth" reports the following:
```
[ 14.445902] Bluetooth: Core ver 2.22
[ 14.445918] Bluetooth: HCI device and connection manager initialized
[ 14.445921] Bluetooth: HCI socket layer initialized
[ 14.445923] Bluetooth: L2CAP socket layer initialized
[ 14.445929] Bluetooth: SCO socket layer initialized
[ 14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
[ 14.499050] Bluetooth: hci0: Device revision is 5
[ 14.499052] Bluetooth: hci0: Secure boot is enabled
[ 14.499053] Bluetooth: hci0: OTP lock is enabled
[ 14.499053] Bluetooth: hci0: API lock is enabled
[ 14.499054] Bluetooth: hci0: Debug lock is disabled
[ 14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[ 14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
[ 14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
[ 15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 15.497806] Bluetooth: BNEP filters: protocol multicast
[ 15.497810] Bluetooth: BNEP socket layer initialized
```
"lsb_release -rd" reports the following:
```
Description: Ubuntu 19.04
Release: 19.04
```
"cat /proc/version_signature" reports the following:
```
Ubuntu 5.0.0-16.17-generic 5.0.8
```
"apt-cache policy linux-firmware" reports the following:
```
linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
*** 1.178.1 500
500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64
Packages
500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 Packages
500 http://security.ubuntu.com/ubuntu disco-security/main amd64 Packages
500 http://security.ubuntu.com/ubuntu disco-security/main i386 Packages
100 /var/lib/dpkg/status
1.178 500
500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
```
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-5.0.0-16-generic 5.0.0-16.17
ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
Uname: Linux 5.0.0-16-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: martin 2314 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Jun 16 12:31:07 2019
InstallationDate: Installed on 2019-06-02 (13 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc.
Bus 001 Device 003: ID 5986:066d Acer, Inc
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: PC Specialist Limited N15_17RD
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-5.0.0-16-generic N/A
linux-backports-modules-5.0.0-16-generic N/A
linux-firmware 1.178.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.11
dmi.board.asset.tag: Tag 12345
dmi.board.name: N15_17RD
dmi.board.vendor: CLEVO
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: N15_17RD
dmi.product.sku: Not Applicable
dmi.product.version: Not Applicable
dmi.sys.vendor: PC Specialist Limited
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug disco kernel-bluetooth
** Attachment added: "output of "sudo lspci -vnvn""
https://bugs.launchpad.net/bugs/1832988/+attachment/5271010/+files/lspci-vnvn.log
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1832988
Title:
Bluetooth not working
Status in linux package in Ubuntu:
New
Bug description:
Expected behaviour:
I can enable bluetooth in the system settings, and pair with my other devices.
Actual behaviour:
Always displays as 'off' in the settings dialog, and won't turn on.
Bluetooth worked on the same machine with previous Ubuntu releases
(18.10) & no hardware changes.
"dmesg | grep -i bluetooth" reports the following:
```
[ 14.445902] Bluetooth: Core ver 2.22
[ 14.445918] Bluetooth: HCI device and connection manager initialized
[ 14.445921] Bluetooth: HCI socket layer initialized
[ 14.445923] Bluetooth: L2CAP socket layer initialized
[ 14.445929] Bluetooth: SCO socket layer initialized
[ 14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
[ 14.499050] Bluetooth: hci0: Device revision is 5
[ 14.499052] Bluetooth: hci0: Secure boot is enabled
[ 14.499053] Bluetooth: hci0: OTP lock is enabled
[ 14.499053] Bluetooth: hci0: API lock is enabled
[ 14.499054] Bluetooth: hci0: Debug lock is disabled
[ 14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[ 14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
[ 14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
[ 15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 15.497806] Bluetooth: BNEP filters: protocol multicast
[ 15.497810] Bluetooth: BNEP socket layer initialized
```
"lsb_release -rd" reports the following:
```
Description: Ubuntu 19.04
Release: 19.04
```
"cat /proc/version_signature" reports the following:
```
Ubuntu 5.0.0-16.17-generic 5.0.8
```
"apt-cache policy linux-firmware" reports the following:
```
linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
*** 1.178.1 500
500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64
Packages
500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386
Packages
500 http://security.ubuntu.com/ubuntu disco-security/main amd64
Packages
500 http://security.ubuntu.com/ubuntu disco-security/main i386
Packages
100 /var/lib/dpkg/status
1.178 500
500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
```
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-5.0.0-16-generic 5.0.0-16.17
ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
Uname: Linux 5.0.0-16-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: martin 2314 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Jun 16 12:31:07 2019
InstallationDate: Installed on 2019-06-02 (13 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc.
Bus 001 Device 003: ID 5986:066d Acer, Inc
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: PC Specialist Limited N15_17RD
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-5.0.0-16-generic N/A
linux-backports-modules-5.0.0-16-generic N/A
linux-firmware 1.178.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.11
dmi.board.asset.tag: Tag 12345
dmi.board.name: N15_17RD
dmi.board.vendor: CLEVO
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: N15_17RD
dmi.product.sku: Not Applicable
dmi.product.version: Not Applicable
dmi.sys.vendor: PC Specialist Limited
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