Michael Murphy, as per http://us.msi.com/product/mb/FM2-A55M-E33.html#/?div=Driver&os=All an update is available for your BIOS (11.5). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Tags added: bios-outdated-11.5 ** Summary changed: - [radeon dpm] Kernel 3.13-rc2 Immediately Resets/Reboots + 1002:990e [FM2-A55M-E33] [radeon dpm] Kernel 3.13-rc2 Immediately Resets/Reboots ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1256607 Title: 1002:990e [FM2-A55M-E33] [radeon dpm] Kernel 3.13-rc2 Immediately Resets/Reboots Status in “linux” package in Ubuntu: Incomplete Bug description: The issue is caused by radeon.dpm being enabled by default in kernel 3.13. When enabling dpm with this AMD A8-6600K (Radeon HD 8570D) the system will immediately reset shortly after the display is initiated. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-12-generic 3.11.0-12.19 [modified: boot/vmlinuz-3.11.0-12-generic] ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: bobby 1925 F.... pulseaudio /dev/snd/controlC0: bobby 1925 F.... pulseaudio CurrentDmesg: [ 31.191901] init: plymouth-stop pre-start process (2204) terminated with status 1 Date: Sat Nov 30 22:37:59 2013 InstallationDate: Installed on 2013-12-01 (0 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) IwConfig: eth0 no wireless extensions. lo no wireless extensions. MachineType: MSI MS-7721 MarkForUpload: True ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=42cc0051-5017-4527-a001-de3ab6210af7 ro quiet splash RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/16/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V11.3 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: FM2-A55M-E33 (MS-7721) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV11.3:bd07/16/2013:svnMSI:pnMS-7721:pvr2.0:rvnMSI:rnFM2-A55M-E33(MS-7721):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.name: MS-7721 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1256607/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp