LJ, this bug was reported a while ago and there hasn't been any activity
in it recently. We were wondering if this is still an issue? If so,
could you please test for this with the latest development release of
Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-
live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
** Tags added: needs-kernel-logs
** Changed in: linux (Ubuntu)
Importance: Medium => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Description changed:
Hello,
I just had to notice that my ZTE HDPA USB Modem is no longer working in
Ubuntu 13.04 - but in 12.04 it worked.
lsusb lists the device as
"ID 19d2:2000 ZTE WCMA Technologies MSM MF627/MF628 HSDPA/HSUPA"
but the internal flash memory as well as the modem itself are not recognized
by nautilus or the network-manager respectively.
Older workaround I found anywhere here with killing modem-manager does not
work.
- Please write me, which log or config files could help to fix this issue - I
do need the modem for work.
- Thanks in advance!
- L.J.
Ubuntu release 13.04 3.8.0-19
usb-modeswitch 1.2.3+repack0-1ubuntu3
modemmanager 0.6.0.0.really-0ubuntu5
WORKAROUND: 1. I added the modules (not sure if this is really necessary)
usbserial
option
in /etc/modules
2.picked up the matching config file (e.g. "19d2:2000" - this is the device
ID) from /usr/share/usb_modeswitch/configPack.tar.gz and added the line
"ReleaseDelay=3000". Then saved the file at /etc/usb_modeswitch.d
3. finally I created a file named "usb-storage.conf" in /etc/modprobe.d" and
copied in these lines:
# Increase the default delay to avoid conflict with usb_modeswitch
options usb-storage delay_use=3
4. Connected the usb-modem, waited about 10-15 seconds until the
internal SD-card was mounted and the the modem recognized by the modem-
manager.
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1173566
Title:
19d2:2000 ZTE HSDPA Modem MF627 MF628 not recognized by network-
manager in Ubuntu 13.04
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Hello,
I just had to notice that my ZTE HDPA USB Modem is no longer working in
Ubuntu 13.04 - but in 12.04 it worked.
lsusb lists the device as
"ID 19d2:2000 ZTE WCMA Technologies MSM MF627/MF628 HSDPA/HSUPA"
but the internal flash memory as well as the modem itself are not recognized
by nautilus or the network-manager respectively.
Older workaround I found anywhere here with killing modem-manager does not
work.
Ubuntu release 13.04 3.8.0-19
usb-modeswitch 1.2.3+repack0-1ubuntu3
modemmanager 0.6.0.0.really-0ubuntu5
WORKAROUND: 1. I added the modules (not sure if this is really necessary)
usbserial
option
in /etc/modules
2.picked up the matching config file (e.g. "19d2:2000" - this is the device
ID) from /usr/share/usb_modeswitch/configPack.tar.gz and added the line
"ReleaseDelay=3000". Then saved the file at /etc/usb_modeswitch.d
3. finally I created a file named "usb-storage.conf" in /etc/modprobe.d" and
copied in these lines:
# Increase the default delay to avoid conflict with usb_modeswitch
options usb-storage delay_use=3
4. Connected the usb-modem, waited about 10-15 seconds until the
internal SD-card was mounted and the the modem recognized by the
modem-manager.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1173566/+subscriptions
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