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apport-collect 1839124
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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1839124
Title:
BT advertising packet wakes up the system from S3 and suspend-to-idle
Status in OEM Priority Project:
Triaged
Status in linux package in Ubuntu:
Incomplete
Bug description:
A generic issue which happens on Intel BT(8087:0aaa) and Atheros
BT(0cf3:e005)(0cf3:e007).
Once the system has paired with BT4 devices(disconnected), the system will be
waken up randomly from S3/s2idle while receiving advertising packet from any
random BT4 devices in the environment which are even not paired/connected.
By removing all previously paired BT4 devices(disconnected) from BT
menu can fix this issue.
The advertising packet could be none connectable undirected or
connectable undirected.
And the BT4 devices we found can reproduce this issue are
1. Microsoft Surface 1678
2. Logitech K375s
3. Microsoft Designer Mouse
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1539 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-08-06 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190802)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0cf3:e007 Qualcomm Atheros Communications
Bus 001 Device 002: ID 0bda:5658 Realtek Semiconductor Corp.
Integrated_Webcam_HD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude 3300
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.2.0-8-generic
root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.2.0-8.9-generic 5.2.0
RelatedPackageVersions:
linux-restricted-modules-5.2.0-8-generic N/A
linux-backports-modules-5.2.0-8-generic N/A
linux-firmware 1.181
Tags: eoan
Uname: Linux 5.2.0-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/07/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.0
dmi.board.name: 0FN010
dmi.board.vendor: Dell Inc.
dmi.board.version: D02
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.0:bd05/07/2019:svnDellInc.:pnLatitude3300:pvr:rvnDellInc.:rn0FN010:rvrD02:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 3300
dmi.product.sku: 08BB
dmi.sys.vendor: Dell Inc.
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