We're seeing this bug consistently (although not consistent per se - the
error does not occur immediately after boot, and doesn't immediately
disconnect the server from the network; anything from 3 weeks to 3 hours
before it starts, and a day or so after is starts before it gets
permanently disconnected).
# uname -a
Linux <hostname> 4.15.0-60-generic #67-Ubuntu SMP Thu Aug 22 16:55:30 UTC 2019
x86_64 x86_64 x86_64 GNU/Linux
Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
Ubuntu 18.04.3 LTS
Issue occurred on earlier 18.04 and kernel versions. Server was built as
18.04.1 and is a fairly minimal install acting as a virtual host with
KVM/QEMU. It's not heavily loaded and doesn't have a huge amount of
traffic. It's a co-located rental so we don't have a detailed spec, but
if it's of interest more details are probably available from the
provider.
We have other servers with identical hardware from the same provider
running 16.04 without any issue.
** Changed in: linux (Ubuntu Bionic)
Status: Expired => Confirmed
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https://bugs.launchpad.net/bugs/1766377
Title:
Ethernet E1000 Controller Hangs
Status in linux package in Ubuntu:
Expired
Status in linux source package in Bionic:
Confirmed
Bug description:
With Bionic kernel 4.15.0-15 and 4.15.0-17 I am experiencing periodic
hanging of the LAN connection. This is happening on an Asus X99-DELUX
motherboard, controller specifications:
Intel® I218V, 1 x Gigabit LAN Controller(s)
Intel® I211-AT, 1 x Gigabit LAN
Dual Gigabit LAN controllers- 802.3az Energy Efficient Ethernet (EEE)
appliance
Support Teaming Technology
ASUS Turbo LAN Utility
The CPU is an i7-6850 and it is configured with 128GB of DDR4 RAM.
This machine has a number of Qemu/KVM virtual guests and is using a software
bridge to share the interface.
This did not happen with 17.10 and 4.13.0 kernel. It is happening on
multiple machines here.
Here are the messages from dmesg:
1016198.957850] e1000e 0000:00:19.0 eno1: Detected Hardware Unit Hang:
TDH <ea>
TDT <2d>
next_to_use <2d>
next_to_clean <e9>
buffer_info[next_to_clean]:
time_stamp <13c8d0008>
next_to_watch <ea>
jiffies <13c8d0880>
next_to_watch.status <0>
MAC Status <80083>
PHY Status <796d>
PHY 1000BASE-T Status <3c00>
PHY Extended Status <3000>
PCI Status <10>
[1016200.942072] e1000e 0000:00:19.0 eno1: Detected Hardware Unit Hang:
TDH <ea>
TDT <2d>
next_to_use <2d>
next_to_clean <e9>
buffer_info[next_to_clean]:
time_stamp <13c8d0008>
next_to_watch <ea>
jiffies <13c8d1040>
next_to_watch.status <0>
MAC Status <80083>
PHY Status <796d>
PHY 1000BASE-T Status <3c00>
PHY Extended Status <3000>
PCI Status <10>
[1016202.413607] e1000e 0000:00:19.0 eno1: Reset adapter unexpectedly
[1016202.413701] bridge0: port 1(eno1) entered disabled state
[1016202.413732] bridge0: topology change detected, propagating
[1016206.666676] e1000e: eno1 NIC Link is Up 1000 Mbps Full Duplex, Flow
Control: Rx/Tx
[1016206.666708] bridge0: port 1(eno1) entered blocking state
[1016206.666712] bridge0: port 1(eno1) entered listening state
[1016216.750911] bridge0: port 1(eno1) entered learning state
[1016232.110291] bridge0: port 1(eno1) entered forwarding state
[1016232.110294] bridge0: topology change detected, sending tcn bpdu
[1017834.390579] cfg80211: Loading compiled-in X.509 certificates for
regulatory database
[1017834.390770] cfg80211: Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
[1017834.414792] platform regulatory.0: Direct firmware load for
regulatory.db failed with error -2
[1017834.414794] cfg80211: failed to load regulatory.db
If there is any other information I can provide to aid in resolution, please
contact me, [email protected]. Thank you!
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-15-lowlatency 4.15.0-15.16
ProcVersionSignature: Ubuntu 4.15.0-15.16-lowlatency 4.15.15
Uname: Linux 4.15.0-15-lowlatency x86_64
ApportVersion: 2.20.9-0ubuntu6
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC1D3',
'/dev/snd/hwC1D2', '/dev/snd/hwC1D1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p',
'/dev/snd/pcmC1D8p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p',
'/dev/snd/controlC1', '/dev/snd/by-path', '/dev/snd/hwC0D0',
'/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c',
'/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
CurrentDesktop: MATE
Date: Mon Apr 23 16:45:30 2018
HibernationDevice: RESUME=UUID=963cb206-8962-4fc0-82a1-fc4f02a9b5c5
InstallationDate: Installed on 2017-05-05 (353 days ago)
InstallationMedia: Ubuntu-MATE 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: ASUS All Series
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-15-lowlatency
root=UUID=28825f5b-a6fd-4e09-982c-0513ae4d2842 ro quiet splash vt.handoff=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.15.0-15-lowlatency N/A
linux-backports-modules-4.15.0-15-lowlatency N/A
linux-firmware 1.173
RfKill:
SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2018-04-12 (11 days ago)
dmi.bios.date: 08/11/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1801
dmi.board.asset.tag: Default string
dmi.board.name: X99-E
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1801:bd08/11/2017:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-E:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: ASUS MB
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
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